Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 831 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Shackleton 5 star review on 14th March 2025

Tony Margiotta

Shackleton 5 star review on 27th February 2025

Morgen Oseberg

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality no issues would highly recommend”

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Posted 3 months ago

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Posted 3 months ago

“Fantastic quality product, feels great - and service from Shackleton has been very good also. Only build would be that the jacket could be an inch longer I think.”

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Posted 3 months ago

Thank you for your feedback, we'll be sure to share this with our Product team.

Posted 3 months ago

“Quality products from the range of leather belts, drinks containers to clothing ranges including tees, merino wool jumpers and a collection of parkas and shell coats - total investment in clothing for all your casual and touring needs - fashionable, durable and convenient wear which far outweighs the competition.”

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Posted 3 months ago

Thank you for sharing your feedback! We're so glad to hear you're happy with your purchase.

Posted 3 months ago

“Great quality arrived in good time. No issues as well packaged. Will likely buy again from Shackleton. 👍”

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Posted 3 months ago

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Posted 3 months ago

“Very friendly helpful staff and well presented shop giving good vibes.”

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Posted 3 months ago

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Posted 3 months ago

“Best winter coats available. Details make the difference. Simply unbeatable.”

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Posted 3 months ago

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Posted 3 months ago

“Very warm great fit”

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Posted 3 months ago

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Posted 3 months ago

“Gostei muito dos produtos sua qualidade embora tenhaachado caros”

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Posted 3 months ago

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Posted 3 months ago

“Ross down gilet,excellent item well made,not cheap but quality never is”

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Posted 4 months ago

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Posted 3 months ago

“Husband loves your products so it’s a safe site for me to shop on for gifts! Lovely quality.”

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Posted 4 months ago

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Posted 3 months ago

“Superb item (Beanie hat) precisely as advertised.”

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Posted 4 months ago

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Posted 4 months ago

“Shackleton is my first go-to every time for knitwear and outerwear, from base layers to lightweight jumpers, heavier weight chunky knits and my really exceptional parka coat. Quality is always first rate, great design, great service and beautifully presented and packaged. Also good to support an independent British brand.”

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Posted 4 months ago

Thank you for your feedback! We're so glad to hear you're happy with your purchases. We'll be sure to share your comments regarding the colours with our product team, as we're always looking for ways to improve.

Posted 4 months ago

“Husband loves your brand - he is delighted with his jacket, it fits perfectly, looks great and keeps him toasty warm so overall delighted with the products and your service and delivery were fab, highly recommended, very happy husband and brownie points galore as a wife for my purchase !”

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Posted 4 months ago

We appreciate you taking the time to give us your feedback. We're so glad to hear that your husband loves his jacket!

Posted 4 months ago

“I really like this stuff it keeps me warm stylish the fit is perfect and good movement when wearing it”

Shackleton 5 star review on 12th January 2025

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Posted 4 months ago

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Posted 4 months ago

“I love everything about this gillet. The Iconic Shackleton name, the quality of the clothing, right down to the box the item came in.”

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Posted 4 months ago

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Posted 4 months ago

“Great products and worth the investment.”

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Posted 4 months ago

We appreciate you taking the time to give us your feedback. We're sorry to hear you've received the wrong item as this certainly doesn't sound like our usual standard. If you could please send us a photo of the item you've received to info@shackleton.com we can investigate this further and flag with our team. Please do let us know if you require any assistance in generating a return or an exchange.

Posted 4 months ago

“Excellent. Love the quality of the products and always superb service.”

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Posted 4 months ago

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Posted 4 months ago

“Great high quality item, very snug fit and warm, would highly recommend.”

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Posted 4 months ago

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Posted 4 months ago

“Simple, as a chap that loves the outdoors but not the Cold i bought this jacket on blind faith and boy has it paid off - so much so, that even wear it on my Motorcycle!”

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Posted 4 months ago

Thank you for your feedback, we're so glad to hear you're happy with your purchase!

Posted 4 months ago

“Was lucky enough to be given the Hannan Ultralight Down Gilet for Christmas. Lightweight but warm, top quality and perfect to wear as a mid-layer under a coat for extra warmth but also very smart to wear over a jumper as the top layer in warmer weather. The microfleece chin guard is a great addition as can zip it right up over your mouth in cold weather without it being uncomfortable. Great to be able to pack it into the stuff sack provided for travelling. Very well designed gilet - absolutely love it.”

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Posted 4 months ago

Thank you for taking the time to give us your feedback. We're so glad to hear you're happy with the Hannan Gilet!

Posted 4 months ago

Shackleton is rated 4.8 based on 831 reviews