Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 992 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You get what you pay for so while the prices are quite strong the quality is worth every penny. I’ve been to the shop in Piccadilly twice now and the customer experience has been absolutely the best. I will keep returning for certain. Shackleton is now my “go to” brand”

Helpful Report

Posted 11 months ago

Thank you for your kind feedback! We're so happy to hear that Shackleton is your go-to brand.

Posted 11 months ago

“Great experience shopping at the store with knowledgable staff. Relaxing atmosphere. Can't wait to see the new women collection for day to day wear.”

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Posted 11 months ago

Thank you for sharing your feedback, we're glad you had an amazing experience at our store and look forward to welcoming you again and hope you enjoy the new collection.

Posted 11 months ago

“Great service and quality products”

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Posted 11 months ago

Thank you for your positive feedback!

Posted 11 months ago

“Well made, comfortable, looks smart and cool in warm conditions. I’d buy this again, and will be getting the blue.”

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Posted 11 months ago

Thank you for taking the time to share your thoughts!

Posted 11 months ago

“The quality of their clothing is simply outstanding ..As I write this review I am currently wearing the Dulwich Lambswool Crew neck sweater , having just recently visiting their Piccadilly store. A beautiful and warm sweater , that performs exceptionally well in the outdoors.”

Helpful Report

Posted 11 months ago

Thank you for your kind feedback! We're so glad to hear that the Dulwich Sweater has kept you warm outdoors.

Posted 11 months ago

“This product is top-notch, super light, and just as smart as it is functional!”

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Posted 1 year ago

We appreciate you taking the time to share your feedback with us!

Posted 1 year ago

“The quality of the clothing I bought was the best I have seen of its type.”

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Posted 1 year ago

“Nice product and very quick delivery.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Top quality kit and fantastic customer service. I'll definitely be looking at more items in the future.”

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Posted 1 year ago

Thank you for sharing your feedback!

Posted 1 year ago

“Package came on the day stated and wasn’t damaged. Product is exactly as described and the quality is amazing. I can’t wait t wear it in winter times.”

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Posted 1 year ago

Thank you for sharing your kind feedback on our delivery and product. We're so glad to hear that you're happy with your purchase!

Posted 1 year ago

“Everything that has been purchased from yourselves is well made fits perfectly and looks good 😊”

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Posted 1 year ago

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Posted 1 year ago

“The Hercules Ultralight Down Jacket, is just so comfortable and practical. It is ideal for travelling light, as it packs into its own pack. It is very well made and will keep me warm on those upcoming Autumn mornings. I rate this jacket very highly!”

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Posted 1 year ago

Thank you for sharing your feedback. We're glad to hear that you find the Hercules jacket to be comfortable and practical!

Posted 1 year ago

“Super design”

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Posted 1 year ago

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Posted 1 year ago

“Amazing product”

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Posted 1 year ago

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Posted 1 year ago

“All materials are top quality, though expensive, and the service is quick and efficient”

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Posted 1 year ago

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Posted 1 year ago

“Durable, functional, flattering. I was dragged through thick brush after chasing a runaway animal in the forest for two hours. I stayed a perfect temperature and only came away with a few small holes that didn't spread. I immediately bought a second.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“I have several Shackleton items, I believe that I was one of their first customers!! They continue to produce ethically sourced and manufactured high quality clothing for today’s changing world.”

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Posted 1 year ago

We're so happy to hear that you're one of our first customers! Thank you for sharing your feedback.

Posted 1 year ago

“Always a good service from Shackleton”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Excellent base layers . Short sleeve Marino wool t shirts Lovely staff”

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Posted 1 year ago

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Posted 1 year ago

“Every piece I've bought has been awesome.”

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Posted 1 year ago

We appreciate you sharing your experience with us!

Posted 1 year ago

Shackleton is rated 4.8 based on 992 reviews