Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 942 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 942 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the colour and design of this waterproof. I look forward to putting it on. Very charming and helpful staff in Piccadilly store.”

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Posted 10 months ago

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Posted 10 months ago

“Great quality clothing Shackleton it keeps you nice and snug”

Shackleton 5 star review on 28th April 2025

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Posted 10 months ago

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Posted 10 months ago

“Lovely shop, lovely people serving and great brand. Keep it up”

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Posted 10 months ago

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Posted 10 months ago

“This is a high quality product. The very best!”

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Posted 11 months ago

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Posted 11 months ago

“Bought a Lockroy parka. It’s an exceptional winter coat, well made and rugged for all conditions. Superbly warm and in the flesh is as true to the website pictures as it can be. Couldn’t be happier with my purchase.”

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Posted 11 months ago

We appreciate your feedback on the Lockroy Parka!

Posted 11 months ago

“Amazing product”

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Posted 11 months ago

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Posted 11 months ago

“Bought the Pilot jacket. Fantastic product. Great service in store. Highly recommend.”

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Posted 11 months ago

Thank you for your feedback. We're so glad to hear you're happy with the product and your experience at our store!

Posted 11 months ago

“Quality product”

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Posted 11 months ago

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Posted 11 months ago

“Really well-made garments and excellent customer service”

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Posted 11 months ago

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Posted 11 months ago

“Great product really happy with it.”

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Posted 11 months ago

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Posted 11 months ago

“I purchased my jacket following a friend recommendation, I am very please with the quality and overall fit of the jacket which fits true to size. Although a considered purchase the quality is there to be seen, with a very good attention to the details. Highly recommend the brand.”

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Posted 11 months ago

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Posted 11 months ago

“Fantastic product, seems a bit expensive at first, but I would rather pay and get a great quality product that makes me feel so good when I wear it. It has been my go to jacket during the winter.”

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Posted 11 months ago

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Posted 11 months ago

“I am really pleased with the jacket it’s warm stylish and well priced”

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Posted 11 months ago

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Posted 11 months ago

“Exceptional product and service.”

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Posted 11 months ago

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Posted 11 months ago

“My second Caird, in a different colour. A lovely soft, warm and well fitting jumper I’d recommend to anyone. The fact I own two tells its own story!”

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Posted 11 months ago

We're so glad to hear that you love your Caird Jumper enough to buy two! Thank you for your feedback.

Posted 11 months ago

“Ordered two caird sweaters, both of which are very comfy, cosy and warm. Customer service has also been excellent throughput”

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Posted 11 months ago

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Posted 11 months ago

“I have purchased a number of items from Shackleton . All their products are of a superior quality as they should be ,when you have name associated with "the boss",Sir Ernest Shackleton. Customer service is outstanding and the tracking of orders , excellent. I look forward to visiting your store in the coming months .”

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Posted 11 months ago

Thank you for your feedback! We're so glad to hear that you're happy with our products and customer service.

Posted 11 months ago

“Great service in store and excellent product.”

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Posted 11 months ago

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Posted 11 months ago

“Review of the 2025 Pilot Jacket I had been searching for a high-quality winter jacket for the past few months, primarily focusing on Canadian brands. However, one day I came across Shackleton, and it immediately caught my attention. Intrigued, I did some more research and found that most reviews were overwhelmingly positive. That gave me the confidence to go ahead and make the purchase. A week later, my jacket arrived—and wow, I was blown away. The quality and craftsmanship are truly exceptional. While I live in the southern U.S., I frequently travel to Europe during the winter months, and I believe this jacket will be perfect for those trips. One feature that particularly stood out to me was the side zipper for ventilation. I haven’t seen this in any other brand, and it’s a brilliant design choice. If it’s not too cold, you can unzip it slightly to let in some air, making it incredibly versatile. Since I haven’t tested the jacket against extreme winter conditions yet, I can’t speak to its full performance, but so far, I’m extremely impressed. For the price, it’s an excellent investment. Thanks, Shackleton”

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Posted 11 months ago

Thank you for sharing your experience with Shackleton! It's great to hear that the jacket exceeded your expectations in both quality and design. We hope it serves you well on your future winter trips.

Posted 11 months ago

“Have just taken delivery of a new Kaplan cap. I bought the original version when it first came out a year or two ago and it was good then. But the material and clasp at the back have been further improved. Superb product, exceptionally well designed.”

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Posted 11 months ago

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Posted 11 months ago

Shackleton is rated 4.8 based on 942 reviews