Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 831 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Shackleton 5 star review on 14th March 2025

Tony Margiotta

Shackleton 5 star review on 27th February 2025

Morgen Oseberg

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products and design”

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Posted 5 months ago

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Posted 5 months ago

“Very high quality products. A joy to wear and make the outdoors a joy to be in. I have purchased a number of products over recent years. Only once did I have to register a concern which was dealt with swiftly, professionally and very fairly.”

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Posted 5 months ago

Thank you so much for taking the time to give us your feedback, we're so glad to hear you've been happy with the orders and customer service you've received over the past few years.

Posted 5 months ago

“Brilliant Shackleton sweater. My 30 yr old son loves it. Company was efficient, professional and a pleasure to deal with. Highly recommended.”

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Posted 5 months ago

We appreciate you taking the time to give us your feedback and we're so happy to hear that your son loves the sweater!

Posted 5 months ago

“Immaculate service & help trying on various sizes. Pilot jacket is such a high quality item - 5*’s”

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Posted 5 months ago

We appreciate you sharing your feedback, so glad to hear you love the Pilot Jacket!

Posted 5 months ago

“Love their stuff. Have 3 sweaters and a gilet now plus a few base layers for good measure.”

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Posted 5 months ago

Thank you for taking the time to share your feedback! We're so glad to hear you love our sweaters.

Posted 5 months ago

“Bought the Lister Merino Long Sleeve T-shirt Women as wanted a thin but warm base-layer. It is perfect - soft, easy to wear under other clothing and great for warmth without bulk. Bought in store and the in-store staff were extremely helpful. It does come up bigger than I expected so I ended up buying a small and was glad to have the chance to try on different sizes. Washes really well too.”

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Posted 6 months ago

We appreciate you taking the time to share your feedback with us. We're so glad that our store team were able to assist you, and that you're happy with the Lister Merino.

Posted 5 months ago

“Another top quality product.”

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Posted 6 months ago

Thank you for taking the time to give us your feedback!

Posted 6 months ago

“Great quality products”

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Posted 6 months ago

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Posted 6 months ago

“Excellent product but pricey.”

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Posted 6 months ago

We appreciate you taking the time to give us your feedback!

Posted 6 months ago

“Outstanding quality snug fit light and very warm.”

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Posted 6 months ago

Thank you for taking the time to give us your feedback, we're so glad to hear you're happy with the quality of the items.

Posted 6 months ago

“Top quality technical clothing.”

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Posted 6 months ago

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Posted 6 months ago

“Lovely quality sweater. Bought it for my husbands birthday and he’s extremely happy with it. Delivery was fast. Very happy with purchase and service. Just wish they could cater a larger range for women. I highly recommend Shackleton and no doubt will order again.”

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Posted 6 months ago

Thank you for taking the time to share your feedback with us, we're so glad that you're happy with your purchase. We do have plans to extend our women's range in the future, so we'd advise signing up to our newsletter to stay updated on our collections!

Posted 6 months ago

“Given Ernest Shackleton is one of the great britons I always meant to go into the London shop when I came to visit. I'm glad I did this time in so many ways. First their products are stylish, reasonably priced and by the very nature niche. The staff are very helpful not merely taking sales etc, but they are passionate about the brand and the man (Ernest Shackleton), Their enthusiasm bred enthusiasm in me (win-win). Bought a couple of items which I'll wear with pride/pleasure. I always visit this shop/brand now. The best!”

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Posted 6 months ago

We appreciate your feedback and we're so glad to hear about your positive experience at our store! We'll be sure to share this with the rest of our team.

Posted 6 months ago

“First purchase of mine from Shackleton. T Shirt is very comfortable and material is good quality. Price very good.”

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Posted 7 months ago

Thank you for sharing your feedback with us on your first purchase. We hope you love the t-shirt!

Posted 6 months ago

“Purchased two Heath Merino T Shirts and really happy with the quality, definitely will be buying more Shackleton products as they are first class, having visited the shop in London the staff were very knowledgeable on the history of the name and the products.”

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Posted 7 months ago

Thank you for taking the time to share your feedback with us. We're so glad you're happy with your two Heath Merino T Shirts and that you enjoyed your trip to our London store!

Posted 6 months ago

“I do like the Shackleton clothes and designs. The material is very good quality and they’re wearable in multi weather seasons. The colours are nice too.”

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Posted 7 months ago

We appreciate your feedback!

Posted 6 months ago

“The attention to detail in materials, manufacture and design are impeccable.”

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Posted 7 months ago

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Posted 6 months ago

“Simply the best outdoor clothing you can buy. Expedition standard garments yet so suitable for day to day use. You cannot get better.”

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Posted 7 months ago

Thank you so much for your comments.

Posted 7 months ago

“Really impressed with the Nelson merino base layer; fits well, looks great, and performs excellently, keeping me warm on a recent sailing trip to the colder reaches of Scotland. This is the second one I've purchsed, and I'll definitely be coming back for more!”

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Posted 7 months ago

Thank you for your feedback.

Posted 7 months ago

“The clothes are of the highest quality. Everything is delivered quickly. I was thrilled to be able to buy a signed copy of Louis Rudd’s book from Shackleton. I wish they had a store here!”

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Posted 7 months ago

Thank you for your comments. Enjoy the read!

Posted 7 months ago

Shackleton is rated 4.8 based on 831 reviews