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Shackleton Reviews

4.8 Rating 942 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 942 reviews
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
Recently purchased two jackets, one waterproof shell, the Markham and a Lockroy Parker. Both are excellent jackets. I recently took the Lockroy to Northern Sweden in temperatures around -20°c and it was always cozy and warm, don’t need layers at all, just a normal t-shirt and sweatshirt was ample. Great that it’s properly waterproof too, unlike some of the similar Canadian competition.
Shackleton 5 star review on 22nd February 2025
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Posted 1 year ago
We appreciate you sharing your feedback and we're so glad to hear that the Lockroy and Markham jackets are keeping you warm!
Posted 1 year ago
Love my rollkneck sweaters. Have two all wool sweaters for tge past four years . that wear great, look great, hold their shape and warm. They often replace an outer jacket. A little more upfront cost is so worth it.
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Posted 1 year ago
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Posted 1 year ago
They kept me apprised as to when the sweaters I had ordered would be in stock and due to the wait, gave me a 10% discout. The sweaters' design and quality is excellent.
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Posted 1 year ago
We appreciate you sharing your feedback and we're so glad to hear that you're happy with your sweater!
Posted 1 year ago
The pilot jacket i bought was really excellent - great quality,fit and warmth - and waterproof. Perfect for travel and home.
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Posted 1 year ago
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Posted 1 year ago
Shackleton is clearly a Company trying to do right by its customers. Keep up the good work!
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Posted 1 year ago
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Posted 1 year ago
I've bought two items of clothing from Shackleton in the past few months and I love them both. They look great, fit very comfortably, feel snug and warm, and are really well designed and manufactured.
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Posted 1 year ago
We appreciate you taking the time to share your feedback with us and we're so glad to hear that you're happy with your items!
Posted 1 year ago
Great outwear backed up by first class service.
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Posted 1 year ago
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Posted 1 year ago
first class product would certainly buy again
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Posted 1 year ago
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Posted 1 year ago
Welcome Quality
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Posted 1 year ago
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Posted 1 year ago
High quality products, excellent customer service.
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Posted 1 year ago
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Posted 1 year ago
Great products, well made and deliver what they promise to.
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Posted 1 year ago
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Posted 1 year ago
Prompt delivery and excellent customer service over the phone and in the store. An excellent filet. Very stylish, warm and a good fit.
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Posted 1 year ago
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Posted 1 year ago
I’ve wore a few high branded outdoor jackets over the years but Shackleton by far is the best. I Purchased 2 jackets in the London store. The staff are great. These are two I jackets I purchased 1).Lockroy Parka. 2) Rothera Hooded Down. I went to NYC a weeks ago and the weather was freezing the Lockroy kept me totally warm all day.
Shackleton 5 star review on 1st February 2025
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Posted 1 year ago
We appreciate you taking the time to give us your feedback! We're glad to hear that the Lockroy Parka kept you warm during your travels.
Posted 1 year ago
The customer service when purchasing the coat was first class. I love my Hakkon, parka. it’s everything I hoped it would be and is superb quality.
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Posted 1 year ago
Thank you for sharing your feedback! We're so glad to hear that you love your Haakon Parka.
Posted 1 year ago
Excellent quality no issues would highly recommend
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Posted 1 year ago
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Posted 1 year ago
Fantastic quality product, feels great - and service from Shackleton has been very good also. Only build would be that the jacket could be an inch longer I think.
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Posted 1 year ago
Thank you for your feedback, we'll be sure to share this with our Product team.
Posted 1 year ago
Quality products from the range of leather belts, drinks containers to clothing ranges including tees, merino wool jumpers and a collection of parkas and shell coats - total investment in clothing for all your casual and touring needs - fashionable, durable and convenient wear which far outweighs the competition.
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Posted 1 year ago
Thank you for sharing your feedback! We're so glad to hear you're happy with your purchase.
Posted 1 year ago
Great quality arrived in good time. No issues as well packaged. Will likely buy again from Shackleton. 👍
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Posted 1 year ago
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Posted 1 year ago
Very friendly helpful staff and well presented shop giving good vibes.
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Posted 1 year ago
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Posted 1 year ago
Best winter coats available. Details make the difference. Simply unbeatable.
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Posted 1 year ago
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Posted 1 year ago
Shackleton is rated 4.8 based on 942 reviews