Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 894 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Shackleton 5 star review on 28th April 2025

Robert Joseph Macaulay

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality technical clothing.”

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Posted 1 year ago

Thank you for taking the time to give us your feedback!

Posted 1 year ago

“Lovely quality sweater. Bought it for my husbands birthday and he’s extremely happy with it. Delivery was fast. Very happy with purchase and service. Just wish they could cater a larger range for women. I highly recommend Shackleton and no doubt will order again.”

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Posted 1 year ago

Thank you for taking the time to share your feedback with us, we're so glad that you're happy with your purchase. We do have plans to extend our women's range in the future, so we'd advise signing up to our newsletter to stay updated on our collections!

Posted 1 year ago

“Given Ernest Shackleton is one of the great britons I always meant to go into the London shop when I came to visit. I'm glad I did this time in so many ways. First their products are stylish, reasonably priced and by the very nature niche. The staff are very helpful not merely taking sales etc, but they are passionate about the brand and the man (Ernest Shackleton), Their enthusiasm bred enthusiasm in me (win-win). Bought a couple of items which I'll wear with pride/pleasure. I always visit this shop/brand now. The best!”

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Posted 1 year ago

We appreciate your feedback and we're so glad to hear about your positive experience at our store! We'll be sure to share this with the rest of our team.

Posted 1 year ago

“First purchase of mine from Shackleton. T Shirt is very comfortable and material is good quality. Price very good.”

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Posted 1 year ago

Thank you for sharing your feedback with us on your first purchase. We hope you love the t-shirt!

Posted 1 year ago

“Purchased two Heath Merino T Shirts and really happy with the quality, definitely will be buying more Shackleton products as they are first class, having visited the shop in London the staff were very knowledgeable on the history of the name and the products.”

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Posted 1 year ago

Thank you for taking the time to share your feedback with us. We're so glad you're happy with your two Heath Merino T Shirts and that you enjoyed your trip to our London store!

Posted 1 year ago

“I do like the Shackleton clothes and designs. The material is very good quality and they’re wearable in multi weather seasons. The colours are nice too.”

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Posted 1 year ago

We appreciate your feedback!

Posted 1 year ago

“The attention to detail in materials, manufacture and design are impeccable.”

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Posted 1 year ago

Thank you for taking the time to share your feedback!

Posted 1 year ago

“Simply the best outdoor clothing you can buy. Expedition standard garments yet so suitable for day to day use. You cannot get better.”

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Posted 1 year ago

Thank you so much for your comments.

Posted 1 year ago

“Really impressed with the Nelson merino base layer; fits well, looks great, and performs excellently, keeping me warm on a recent sailing trip to the colder reaches of Scotland. This is the second one I've purchsed, and I'll definitely be coming back for more!”

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Posted 1 year ago

Thank you for your feedback.

Posted 1 year ago

“The clothes are of the highest quality. Everything is delivered quickly. I was thrilled to be able to buy a signed copy of Louis Rudd’s book from Shackleton. I wish they had a store here!”

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Posted 1 year ago

Thank you for your comments. Enjoy the read!

Posted 1 year ago

“My present experiences with Shackleton are nothing but exemplary. The latest buy (Ross vest) is simply great, exellent and thought out design and craftmanship, easy on par with the likes Moorer vests only for better price and with smarter looks. Great comms with customers and helpful, forthcoming approach, fast actions like reacting to courier blunders. Quite commendable. Sizing is now spot on, a nice and welcomesuprise after former misfits with their knitwear - notorious Nimrod sweater, third time lucky:-) This time no fuss import. What's more to ask?”

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Posted 1 year ago

Thank you very much for your feedback.

Posted 1 year ago

“I've been a supporter of Shackleton apparel for more than a decade, and indeed, my great-great grandfather outfitted the Boss himself. Your knitwear is exquisite quality, as fine a fit for the city as it is ready for life out on the land and ice here in our Arctic home in Iqaluit, Nunavut. Highly recommended.”

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Posted 1 year ago

What a great story! Thank you.

Posted 1 year ago

“Excellent quality and servuce.”

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Posted 1 year ago

Thank you.

Posted 1 year ago

“Product arrived on schedule and was well packaged. Only worn a couple of times due to the weather being so warm. Sizing was spot on and overall it looks great. Looking to the weather becoming chilly!”

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Posted 1 year ago

“Exceptional Experience with Shackleton I recently had the pleasure of using Shackleton, and I must say, it exceeded my expectations. The service was prompt and professional, making the entire process seamless. The quality of the product was outstanding, and I appreciated the attention to detail. I highly recommend Shackleton for anyone looking for reliable and top-notch service. Will definitely use them again!”

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Posted 1 year ago

“I travelled to London the last month, my first time in London, i saw the shop and bougth a pullover, the personal and the clothes excellend Thanks for the attention”

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Posted 1 year ago

“Beautifully made stylish products that work in harsh environments”

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Posted 1 year ago

“love the quality of technical design, materials and manufacturing. Will slowly add to the wardrobe.”

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Posted 1 year ago

“Great quality merino base layer. Highly recommended. Great service and brand. Really happy. Thanks.”

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Posted 1 year ago

Thank you for your comments.

Posted 1 year ago

“Great fit excellent quality looking at the shell jacket right now this is my second coat I purchased”

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Posted 1 year ago

Thanks so much for your feedback.

Posted 1 year ago

Shackleton is rated 4.8 based on 894 reviews