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Shackleton Reviews

4.8 Rating 949 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 949 reviews
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
I carried out a lot of research before purchasing my Shackleton Lockroy Parks winter jacket, including trying on various jackets from different companies. In my opinion, the Shackleton exceeds Canda Goose because it's 100% waterproof and also exceeds the Arc'teryx winter jackets. The Shackleton is a class above all these and more, you'll need to try one on to see why. Although not cheap, it's an excellent well made and extremely comfortable, cozy jacket that I love wearing on cold days. It'll not be my last Shackleton jacket....!
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Posted 1 year ago
We appreciate you taking the time to give us your feedback and we're so glad to hear you're happy with purchase.
Posted 1 year ago
The product, packaging and service was excellent. Extreamly happy with my gilet.
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Posted 1 year ago
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Posted 1 year ago
Great service at Picadilly store. Wonderfully warm sweaters and down jacket which look super cool. Needed some extra info.
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Posted 1 year ago
Thank you for sharing your feedback! We're so glad to hear you were happy with your purchase and our service at the Piccadilly store.
Posted 1 year ago
Functional with style, products - excellent quality and looking forward to trying more in the future.
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Posted 1 year ago
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Posted 1 year ago
Fantastic product, quality quality quality Not my first purchase from Shackleton and certainly won’t be my last
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Posted 1 year ago
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Posted 1 year ago
Lockroy Parka has been an excellent buy - very warm, some thoughtful features throughout like the press stud loops to allow for easy fastening with gloves on, huge fleece-lined pockets and variety of pocket options. One area of improvement could be the hood and a press stud option to fasten it back when not in use as the rim tends to come forward and press into back of head otherwise.
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Posted 1 year ago
Thank you for taking the time to give us your feedback on the Lockroy Parka. We'll be sure to pass along your comments regarding the pockets and the hood to our product team. If you have any questions, please feel free to contact us at info@shackleton.com.
Posted 1 year ago
Amazing coat, this is the best insulated jacket I've had forget North Face does not even come close. You pay for quality and this is what you get, can not praise the company enough excellent communications and excellent delivery times. If you want a jacket that looks good and stands out from the rest worth spending the money!!
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Posted 1 year ago
Thank you for taking the time to give us your feedback on your recent order!
Posted 1 year ago
Shackleton is one of the best if not the best high end quality apparel innovator. Great selection of the highest quality products with a strong focus on comfort and functionality with the highest level of attention to details. Better than well known high end brands.
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Posted 1 year ago
Thank you for taking the time to share your feedback! We'll be sure to share your comments with our store team.
Posted 1 year ago
Purchased a lovely coat and staff I spoke to over the phone and dealt with via email were excellent. Thank you
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Posted 1 year ago
We appreciate you sharing your feedback and we're so glad we were able to assist you!
Posted 1 year ago
Super service from the staff who helped with my query
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Posted 1 year ago
We appreciate you sharing your feedback and are so glad we were able to assist!
Posted 1 year ago
Love the product. Very warm. Arrived on time
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Posted 1 year ago
Thank you for your feedback! We're so glad that the item arrived on time and that you're happy with your purchase.
Posted 1 year ago
Beautiful coat with a real special feel every time I wear it. Fairly priced. Wouldn't mind more choice is all and perhaps a few offers.
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Posted 1 year ago
Thank you for your feedback! We're so glad to hear you're happy with the jacket. If you haven't already, we'd advise signing up to our newsletter to stay updated on our upcoming offers and promotions.
Posted 1 year ago
So happy with my 1st purchase from Shackleton. Quality is so good and the fit is even better. Was delivered quickly and presented in a quality way
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Posted 1 year ago
We appreciate you taking the time to share your feedback and we're so glad to hear you're happy with the quality.
Posted 1 year ago
Son absolutely loved his gift. Thank you
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Posted 1 year ago
Thank you for your feedback, we're so glad to hear that your son loved his gift!
Posted 1 year ago
Love my new jacket. Just as warm as I’d hoped and a perfect mid-layer under my waterproof.
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Posted 1 year ago
Thank you for your feedback, we're so glad to hear you love your jacket!
Posted 1 year ago
I have tested the Rothera , mostly in a city environment , great feel and quality.
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Posted 1 year ago
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Posted 1 year ago
While many of the Shackleton products are styled beautifully, I don’t see it as a fashion brand. It's an expedition equipment brand! That means the high price you pay goes into the very best in quality, design, practicality and longevity. You'll also be wearing something unique that will actually work at keeping you warm, while also giving you freedom to work, hike and explore in any weather at any temperature. Together with quality equipment the delivery, pre & post-sales support are first class.
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Posted 1 year ago
Thank you for sharing your feedback. We're so glad to hear that you're happy with the quality of our delivery, products and customer service.
Posted 1 year ago
Worth the price point. I wore my sweater outside in 40 degree weather and had to remove my light jacket because the sweater was more than warm enough on its own, Its breathable so I didn't get all sweaty either. Its now my go-to for cold days when I don't want to be bogged down by multiple layers
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Posted 1 year ago
Thank you for taking the time to share your feedback with us. We're so glad that you found the jumper to be warm and breathable.
Posted 1 year ago
A top quality hardy winter coat, well made and has a distinctive style.
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Posted 1 year ago
We appreciate you taking the time to give us your feedback, we'll be sure to share your comments with our wider team.
Posted 1 year ago
Great quality products and design
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Posted 1 year ago
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Posted 1 year ago
Shackleton is rated 4.8 based on 949 reviews