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Shackleton Reviews

4.8 Rating 949 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 949 reviews
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
Very high quality products. A joy to wear and make the outdoors a joy to be in. I have purchased a number of products over recent years. Only once did I have to register a concern which was dealt with swiftly, professionally and very fairly.
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Posted 1 year ago
Thank you so much for taking the time to give us your feedback, we're so glad to hear you've been happy with the orders and customer service you've received over the past few years.
Posted 1 year ago
Brilliant Shackleton sweater. My 30 yr old son loves it. Company was efficient, professional and a pleasure to deal with. Highly recommended.
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Posted 1 year ago
We appreciate you taking the time to give us your feedback and we're so happy to hear that your son loves the sweater!
Posted 1 year ago
Immaculate service & help trying on various sizes. Pilot jacket is such a high quality item - 5*’s
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Posted 1 year ago
We appreciate you sharing your feedback, so glad to hear you love the Pilot Jacket!
Posted 1 year ago
Love their stuff. Have 3 sweaters and a gilet now plus a few base layers for good measure.
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Posted 1 year ago
Thank you for taking the time to share your feedback! We're so glad to hear you love our sweaters.
Posted 1 year ago
Bought the Lister Merino Long Sleeve T-shirt Women as wanted a thin but warm base-layer. It is perfect - soft, easy to wear under other clothing and great for warmth without bulk. Bought in store and the in-store staff were extremely helpful. It does come up bigger than I expected so I ended up buying a small and was glad to have the chance to try on different sizes. Washes really well too.
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Posted 1 year ago
We appreciate you taking the time to share your feedback with us. We're so glad that our store team were able to assist you, and that you're happy with the Lister Merino.
Posted 1 year ago
Another top quality product.
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Posted 1 year ago
Thank you for taking the time to give us your feedback!
Posted 1 year ago
Great quality products
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Posted 1 year ago
Thank you for taking the time to share your feedback!
Posted 1 year ago
Excellent product but pricey.
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Posted 1 year ago
We appreciate you taking the time to give us your feedback!
Posted 1 year ago
Outstanding quality snug fit light and very warm.
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Posted 1 year ago
Thank you for taking the time to give us your feedback, we're so glad to hear you're happy with the quality of the items.
Posted 1 year ago
Top quality technical clothing.
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Posted 1 year ago
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Posted 1 year ago
Lovely quality sweater. Bought it for my husbands birthday and he’s extremely happy with it. Delivery was fast. Very happy with purchase and service. Just wish they could cater a larger range for women. I highly recommend Shackleton and no doubt will order again.
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Posted 1 year ago
Thank you for taking the time to share your feedback with us, we're so glad that you're happy with your purchase. We do have plans to extend our women's range in the future, so we'd advise signing up to our newsletter to stay updated on our collections!
Posted 1 year ago
Given Ernest Shackleton is one of the great britons I always meant to go into the London shop when I came to visit. I'm glad I did this time in so many ways. First their products are stylish, reasonably priced and by the very nature niche. The staff are very helpful not merely taking sales etc, but they are passionate about the brand and the man (Ernest Shackleton), Their enthusiasm bred enthusiasm in me (win-win). Bought a couple of items which I'll wear with pride/pleasure. I always visit this shop/brand now. The best!
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Posted 1 year ago
We appreciate your feedback and we're so glad to hear about your positive experience at our store! We'll be sure to share this with the rest of our team.
Posted 1 year ago
First purchase of mine from Shackleton. T Shirt is very comfortable and material is good quality. Price very good.
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Posted 1 year ago
Thank you for sharing your feedback with us on your first purchase. We hope you love the t-shirt!
Posted 1 year ago
Purchased two Heath Merino T Shirts and really happy with the quality, definitely will be buying more Shackleton products as they are first class, having visited the shop in London the staff were very knowledgeable on the history of the name and the products.
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Posted 1 year ago
Thank you for taking the time to share your feedback with us. We're so glad you're happy with your two Heath Merino T Shirts and that you enjoyed your trip to our London store!
Posted 1 year ago
I do like the Shackleton clothes and designs. The material is very good quality and they’re wearable in multi weather seasons. The colours are nice too.
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Posted 1 year ago
We appreciate your feedback!
Posted 1 year ago
The attention to detail in materials, manufacture and design are impeccable.
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Posted 1 year ago
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Posted 1 year ago
Simply the best outdoor clothing you can buy. Expedition standard garments yet so suitable for day to day use. You cannot get better.
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Posted 1 year ago
Thank you so much for your comments.
Posted 1 year ago
Really impressed with the Nelson merino base layer; fits well, looks great, and performs excellently, keeping me warm on a recent sailing trip to the colder reaches of Scotland. This is the second one I've purchsed, and I'll definitely be coming back for more!
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Posted 1 year ago
Thank you for your feedback.
Posted 1 year ago
The clothes are of the highest quality. Everything is delivered quickly. I was thrilled to be able to buy a signed copy of Louis Rudd’s book from Shackleton. I wish they had a store here!
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Posted 1 year ago
Thank you for your comments. Enjoy the read!
Posted 1 year ago
My present experiences with Shackleton are nothing but exemplary. The latest buy (Ross vest) is simply great, exellent and thought out design and craftmanship, easy on par with the likes Moorer vests only for better price and with smarter looks. Great comms with customers and helpful, forthcoming approach, fast actions like reacting to courier blunders. Quite commendable. Sizing is now spot on, a nice and welcomesuprise after former misfits with their knitwear - notorious Nimrod sweater, third time lucky:-) This time no fuss import. What's more to ask?
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Posted 1 year ago
Thank you very much for your feedback.
Posted 1 year ago
Shackleton is rated 4.8 based on 949 reviews