Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 831 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Shackleton 5 star review on 14th March 2025

Tony Margiotta

Shackleton 5 star review on 27th February 2025

Morgen Oseberg

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love the Lister t'shirt. So soft and warm yet light to wear. I've worn it every day since it arrived. And the service was excellent. Ordered Friday afternoon and received it Saturday morning in time to watch my daughter play football. Can't fault the product or the service.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback.

Posted 1 year ago

“Great service. Top quality product; well made, lovely feel.”

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Posted 1 year ago

Thank you.

Posted 1 year ago

“The vest is pretty premium, very warm. but so is the price tag. Very heartening to see the choice of producing country is italy”

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Posted 1 year ago

Thank you for giving us your feedback.

Posted 1 year ago

“Great quality great service”

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Posted 1 year ago

Thank you so much.

Posted 1 year ago

“I love my Ross insulated vest”

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Posted 1 year ago

We're so glad! Thank you for letting us know.

Posted 1 year ago

“The Vostok p[ark I purchased in 2022/2023 was more than Excellent as I was in york recently under heavy rainfall and its water-resistant properties and warmth proved themselves over and above”

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Posted 1 year ago

That's great to hear. Thank you!

Posted 1 year ago

“Well made beautifully soft jumper. Great colour and keeps you nice and warm. My only concern is it is so soft it will bobble, but only time will tell”

Helpful Report

Posted 1 year ago

Thank you for your comments. Do ensure you follow the care instructions. For further advice don't hesitate to contact us on info@shackleton.com

Posted 1 year ago

“Excellent product. Used my new Rothera in the Himalayas last week - it was warm, light and fit perfectly. The little details are impeccable too.”

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Posted 1 year ago

Thank you so much for the feedback.

Posted 1 year ago

“Hercules purchased after much research.lightweight cosy warm and of a high quality.Using as a daily for my commute to work .Will return to buy other Shackleton products”

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Posted 1 year ago

That's great to hear. Thank you!

Posted 1 year ago

“Kept me warm and comfortable (not itchy) and allowed easy movement while hiking in Iceland.”

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Posted 1 year ago

That's great to hear. Thank you!

Posted 1 year ago

“Happy customer! International shipping took only 3 days -and was free of charge. Stylish products of formidable quality, and packed with love.”

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Posted 1 year ago

Thank you so much for your comments. We hope you love wearing them too.

Posted 1 year ago

“Superb service. Sarah Roberts has been my primary contact and she is without doubt the best!”

Helpful Report

Posted 1 year ago

She is indeed! Thank you for sharing.

Posted 1 year ago

“I now own quite a few Shackleton items - all are top notch - really good quality, great design and well made with excellent little finishing touches.”

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Posted 1 year ago

Thank you so much. Your support means a lot.

Posted 1 year ago

“Great products and a firm with a real sense of purpose.”

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Posted 1 year ago

Thank you for your comments.

Posted 1 year ago

“Great material, with attention to detail and built to last.”

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Posted 1 year ago

That's great. Thank you

Posted 1 year ago

“Fantastic clothing, nice to wear, great to look at. Just wish Id got one of those canvas smocks before they went off sale!”

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Posted 1 year ago

Thank you for your review. Sorry for the disappointment. Lots of new product launches to come this year so keep an eye out and be sure to join our mailing list if you haven't already.

Posted 1 year ago

“excellent equipment”

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Posted 1 year ago

Thank you

Posted 1 year ago

“Well, because I am a complete muppet I washed it in the machine on a wool setting and shrunk so I have had to secretly buy him another and hope he does not notice. Next time most definately the dry cleaners!”

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Posted 1 year ago

Thanks for sharing your experience. Our products certainly last a lot longer if you follow the care instructions!

Posted 1 year ago

“Amazing clothing, great quality and I’m extremely impressed with the base layer (Nelson), jumper (Hero) and jackets (Challenger Expedition Pulk and Centenary Explorer Jacket) I have. I like fact that they draw their inspiration from a legend of an explorer.”

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Posted 1 year ago

Thank you so much for your feedback.

Posted 1 year ago

“Fantastic quality and very good fitting”

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Posted 1 year ago

Super! Thank you.

Posted 1 year ago

Shackleton is rated 4.8 based on 831 reviews