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Shackleton Reviews

4.8 Rating 949 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 949 reviews
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
Exceptional products with style and endurance. I know because I have been wearing an original hero jumper for nearly a decade and it still looks great!
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Posted 2 years ago
That's great to hear. Thank you so much.
Posted 2 years ago
My interaction with Shackleton from start to finish was excellent, information on the product sizing, ease of purchase, information on delivery….. product itself as expected from a premier brand is first class, the jackets design, material quality and stylish finish leaves you knowing you have bought something a little different to the other jackets on the markets at similar pricing…. With Shackleton Your not following the fashion trends of the everyday sheep your setting your own
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Posted 2 years ago
Thank you very much for your feedback. It means a lot to us.
Posted 2 years ago
Really please with the quality.
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Posted 2 years ago
We appreciate your comment
Posted 2 years ago
Très contente de ma doudoune sans manche, un produit de qualité !
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Posted 2 years ago
Merci beaucoup!
Posted 2 years ago
Best jacket ever!
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Posted 2 years ago
Brilliant! Thank you
Posted 2 years ago
A first class company with first class clothing products. I have yet to find anything better on the market than my Shackleton Parka.
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Posted 2 years ago
Thank you very much for your comments
Posted 2 years ago
feels and looks quality , great fit.....many admiring comments
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Posted 2 years ago
Great. Thanks for your comments.
Posted 2 years ago
The hercules ultralight is a great jacket and everything i need to go out and stay warm.
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Posted 2 years ago
Thank you for your comments.
Posted 2 years ago
I am astonished with the level of detail, quality and aesthetics of this jacket. I was unaware of this company as we live in Canada and Ii usually purchase from Arc'Teryx, Patagonia and Canada Goose. I have spread the word on regarding Shackleton. To be honest, I am SO SOLD on your products, I wish I could be involved in being a Canadian ambassador! It is quite unbeleivable that a product such as yours doesn't have North American penetration considering the potential!
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Posted 2 years ago
Thank you so much for your comments.
Posted 2 years ago
My Hero Sweater for Sailing has proved invaluable in the very cool start of Season. I wore it every day on recent long weekend trip. Far warmer and more comfortable than my usual "tech wear " sailing gear. Wool is the future!
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Posted 2 years ago
Bought a Lockroy for a trip to Iceland and Canada. Performance and design exceeded expectations - totally confident in extremes of cold, high winds and heavy rain. Side zips gave easy access to fleece and trouser pockets without exposing body to wind chill. Numerous other benefits from snorkel design to dual pockets. Only improvement I could think of would be thumb holes in cuffs so as to retain maximum hand protection when using camera without gloves. Will now be my go to for similar trips and the worst Cumbria has to offer. Subsequently ordered several other Shackleton products which arrived promptly via tracked delivery and all appear of high quality. Would certainly recommend the brand based on quality, design, customer focus, its backstory and ethical support for the planet.
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Posted 2 years ago
Many thanks for your feedback.
Posted 2 years ago
Well made and does keep me warm.
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Posted 2 years ago
Great.
Posted 2 years ago
Very good quality designed by people who know the requirements needed for outdoor clothing
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Posted 2 years ago
Thank you
Posted 2 years ago
I absolutely Love the Rothera down jacket. The quality of the garment is second to none , from the fabrics and design to every fine detail. It is very warm , yet light and packable. One of my all time favourite jackets I have ever owned. Luckily I managed to purchase it at a good price during the sale.
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Posted 2 years ago
Thank you for your comments.
Posted 2 years ago
Very comfortable well fitting jacket,looks very durable
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Posted 2 years ago
Thank you
Posted 2 years ago
Bought in store - very friendly staff. The cut of the gilet is terrific - fitted but not too tight. The hand warming pockets are top notch too. Wish I had picked up the Shackleton moleskine too- can't see it online!
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Posted 2 years ago
Thank you for your feedback
Posted 2 years ago
Happy with the purchase, quality coat
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Posted 2 years ago
Thank you.
Posted 2 years ago
Outstanding jacket and excellent quality. Highly recommended.
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Posted 2 years ago
Many thanks
Posted 2 years ago
I've bought three Shackleton products now (jacket, jumper and scarf). Each has been a quality product that i expect will last for years.
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Posted 2 years ago
Thank you very much.
Posted 2 years ago
I have been lucky enough to recently acquire 2 Shackleton jackets (a Haakon and a Rothera) - the quality and design is fantastic and the customer service outstanding. A special call-out to Sarah who went above and beyond to ensure that my needs were met and that I was 100% happy. I would have absolutely no hesitation in recommending Shackleton and their products!
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Posted 2 years ago
Thank you so much for your comments
Posted 2 years ago
Shackleton is rated 4.8 based on 949 reviews