Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 940 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your T-shirts are excellent........... Please make loads more please please please..........................”

Helpful Report

Posted 2 years ago

Thank you. We certainly hope to!

Posted 2 years ago

“Brilliant service. Quality item. Regards Mike 🍺”

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Posted 2 years ago

Thank you for your comments.

Posted 2 years ago

“Absolutely delighted with my Rothera down jacket. Does exactly what it should - light, very warm and extremely comforable. It also happens to fit me like a glove. Quality feels excellent so far.”

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Posted 2 years ago

Thank you for your feedback.

Posted 2 years ago

“Excellent company with top quality clothing”

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Posted 2 years ago

Thank you for your comments.

Posted 2 years ago

“I have purchased a number of Shackleton products and they are exceptional. I know they are expensive but frankly I would rather buy one product and keep it, rather than be a conduit to landfill.”

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Posted 2 years ago

Thank you for your comments.

Posted 2 years ago

“High quality and exceptionally lightweight, performance fit. Delivered quickly.”

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Posted 2 years ago

Thank you for your feedback.

Posted 2 years ago

“The coat is lightweight and very comfortable. Extremely warm in cold conditions and has plenty of pockets. Very happy with my purchase and the coat looks great also.”

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Posted 2 years ago

Fantastic. Thank you for your comments.

Posted 2 years ago

“Supreme goods...well thought out design...premium fabrics”

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Posted 2 years ago

Thank you for your feedback.

Posted 2 years ago

“Great products and great service in the Piccadilly store”

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Posted 2 years ago

Brilliant! Thank you.

Posted 2 years ago

“Excellent jacket escape expedition , light and warm, perfect for cold winter days”

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Posted 2 years ago

Thank you for your comments.

Posted 2 years ago

“Good product”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Jacket received as expected. Great piece, very pleased.”

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Posted 2 years ago

Thank you, pleased to hear that.

Posted 2 years ago

“absolutely best coat ever owned and there have been many”

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Posted 2 years ago

Fantastic to hear that. Thank you.

Posted 2 years ago

“Excellent quality and first class customer service”

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Posted 2 years ago

Thank you so much.

Posted 2 years ago

“Excellent customer service 1st class. Quality Gilet Keeps me warm during the cold snowy winter.”

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Posted 2 years ago

Brilliant! Thank you for your comments.

Posted 2 years ago

“The staff in Piccadilly are very professional and friendly. No hidden pressure to buy, even though I did make two purchases. I'll be going again soon.”

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Posted 2 years ago

Thank you for your comments. We look forward to welcoming you back soon.

Posted 2 years ago

“Impressive quality and service”

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Posted 2 years ago

Super!

Posted 2 years ago

“It fits me well. I like that the collar isn’t loose like other sweaters. Thanks. Staff were great, helped me find my size, very accommodating and patient. This is a boring review because I honestly don’t have any complaints.”

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Posted 2 years ago

Boring is good, thank you for taking the time to comment.

Posted 2 years ago

“Quality Down jacket and amazingly lightweight. I love that it is designed in the UK and made in Italy, gives it a real premium feel and look. No matter where I wear it, always get positive comments.”

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Posted 2 years ago

Great to hear! Thank you for sharing.

Posted 2 years ago

“Excellent service and knowledge. I had, unfairly, assumed that Shackleton was more about branding than true heritage and quality but went into the Piccadilly store out of curiosity anyway. Very impressive staff who clearly knew the history, even about Henry Worsley.”

Helpful Report

Posted 2 years ago

And what a history! Thank you for your comments and we hope to welcome you in store again soon.

Posted 2 years ago

Shackleton is rated 4.8 based on 940 reviews