Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 942 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 942 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well designed and high-quality products.”

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Posted 9 months ago

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Posted 9 months ago

“Jumper was as expected. Fitted well, great colour and quality. The packaging needs improvement as the jumper was badly creased and will need washing and laying flat to hopefully eradicate the creases.”

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Posted 10 months ago

Thank you for sharing your feedback. We're sorry to hear that the jumper arrived creased, as this doesn't sound like our usual standard. We'll certainly share your comments with our operations team. If you have any further issues, please don't hesitate to contact us at info@shackleton.com.

Posted 10 months ago

“Hello, I'm very happy with the product, and it's what I expect from Shackleton. Good design, comfort, and protection from cold weather. Well done”

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Posted 10 months ago

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Posted 10 months ago

“Hiking shoes and down jacket both great.”

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Posted 10 months ago

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Posted 10 months ago

“Reaaly Good Quality. Beutiful design. Conformtable clothes.”

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Posted 10 months ago

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Posted 10 months ago

“Highest quality products with excellent service!”

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Posted 10 months ago

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Posted 10 months ago

“I purchased a very durable navy blue shirt which was stretchy, light weight quick drying and I particularly like the ventilation under the arm pits. Outstanding product.”

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Posted 10 months ago

Thank you for your feedback! We're happy to hear that you found the shirt to be lightweight, stretchy and quick drying.

Posted 10 months ago

“Brilliant service from the team in the London store (especially Jola) - took time to assist and give options to what i was looking for and delighted to find the item i wanted in size and in stock - definitely recommend !”

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Posted 10 months ago

We appreciate you sharing your feedback and we're so glad to hear that you enjoyed your experience at our London store!

Posted 10 months ago

“Easily my favourite outdoor, or indeed any, brand.”

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Posted 10 months ago

Thank you for your feedback. We're so glad to hear that Shackleton is your favourite brand!

Posted 10 months ago

“Supreme quality. Love it will definitely order again.”

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Posted 10 months ago

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Posted 10 months ago

“Lovely quarter zip sweater, great quality and Ive been commented on how good it looks on.i would definitely recommend this product. Great service in the London shop too.”

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Posted 10 months ago

Thank you for taking the time to share your feedback with us. We're so glad to hear that you've received compliments on your jumper!

Posted 10 months ago

“Amazing quality and thought out design. Lightweight, yet gives confidence in extreme weather. Very user friendly and well put together. Absaloutley everything I needed and more.”

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Posted 10 months ago

Thank you for the feedback! We're glad the design, quality, and performance exceeded your expectations.

Posted 10 months ago

“Great quality fit and style I am a new customer and I am sure my recent purchase will not be my last!”

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Posted 10 months ago

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Posted 10 months ago

“Last item ordered wasn’t the quality comfort expected.”

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Posted 11 months ago

Thank you for your feedback. We're sorry to hear the item didn’t meet your expectations. We've reached out to you directly to help resolve this, and we’d really appreciate it if you could share a few more details about the issue. Please don’t hesitate to contact us at info@shackleton.com if you have any further questions, as we’re keen to understand what went wrong and make it right.

Posted 11 months ago

“Bought the supernal short T-shirt. Fantastic fit and quality.”

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Posted 11 months ago

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Posted 11 months ago

“Iconic, high quality clothing with an historic aura. Practical and useful both for high lever adventures and for fine dining.”

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Posted 11 months ago

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Posted 11 months ago

“Absolutely love Shackleton as a brand and they're my go-to for cold weather clothing for many years. The quality is excellent, and has stood up to the capricious British winters very well. The customer service is second to none - on the occasion that there's a fault, they'll fix it without quibble.”

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Posted 11 months ago

Thank you for your feedback! We're so glad to hear that you're happy with the quality of our clothing and our customer service.

Posted 11 months ago

“What an exceptional bit of kit. I have wanted one of these parkas for some time so am delighted to finally get my hands on one. It’s absolute quality in every aspect, not to mention the details that demonstrate the thought that’s gone into the design.”

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Posted 11 months ago

Thank you for your feedback! We're so happy to hear that the the Lockroy Parka lived up to your expectations and that you're happy with the quality and design.

Posted 11 months ago

“well designed and thought out products that perfectly meet travel, practical, excellent warmth.”

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Posted 11 months ago

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Posted 11 months ago

“Love the colour and design of this waterproof. I look forward to putting it on. Very charming and helpful staff in Piccadilly store.”

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Posted 11 months ago

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Posted 11 months ago

Shackleton is rated 4.8 based on 942 reviews