Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 946 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a lovely hour at the Piccadilly store with the effervescent Renee who made us welcome! Returning customers so familiar with the brand heritage … nice to be in store, informed on new products and no rush… hugely recommend a visit for anyone who enjoys the outdoor environment as there is something for every climate! Renee you were fabulous and we’ll see you in autumn Becki & Brian”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're delighted to hear of your visit to our London store and we're so glad to be of assistance. We'll be sure to share this with our store team.

Posted 10 months ago

“I'm consistently impressed by both the variety and quality of your products. The romantic and inspiring history of Shackleton truly adds to the appeal. Every visit to your Regent Street shop is a pleasure, thanks to your impeccable customer service – I always leave with a smile. It's fantastic to own a quality product that constantly turns heads!”

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Posted 10 months ago

We appreciate your kind feedback and we're so happy to hear of your recent visit to our Piccadilly store. Thank you for sharing!

Posted 10 months ago

“Excellent products”

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Posted 10 months ago

Thank you for sharing your feedback with us!

Posted 10 months ago

“The quality of the clothing, the staff and overall experience was outstanding. My go to shop every time. RJW”

Helpful Report

Posted 11 months ago

We're delighted to hear that you're happy with the quality of our clothing and store experience. Thank you for your feedback!

Posted 11 months ago

“Very well designed and high-quality products.”

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Posted 11 months ago

Thank you for your feedback!

Posted 11 months ago

“Jumper was as expected. Fitted well, great colour and quality. The packaging needs improvement as the jumper was badly creased and will need washing and laying flat to hopefully eradicate the creases.”

Helpful Report

Posted 11 months ago

Thank you for sharing your feedback. We're sorry to hear that the jumper arrived creased, as this doesn't sound like our usual standard. We'll certainly share your comments with our operations team. If you have any further issues, please don't hesitate to contact us at info@shackleton.com.

Posted 11 months ago

“Hello, I'm very happy with the product, and it's what I expect from Shackleton. Good design, comfort, and protection from cold weather. Well done”

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Posted 11 months ago

Thank you for your feedback!

Posted 11 months ago

“Hiking shoes and down jacket both great.”

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Posted 11 months ago

Thank you for your feedback!

Posted 11 months ago

“Reaaly Good Quality. Beutiful design. Conformtable clothes.”

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Posted 11 months ago

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Posted 11 months ago

“Highest quality products with excellent service!”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“I purchased a very durable navy blue shirt which was stretchy, light weight quick drying and I particularly like the ventilation under the arm pits. Outstanding product.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're happy to hear that you found the shirt to be lightweight, stretchy and quick drying.

Posted 1 year ago

“Brilliant service from the team in the London store (especially Jola) - took time to assist and give options to what i was looking for and delighted to find the item i wanted in size and in stock - definitely recommend !”

Helpful Report

Posted 1 year ago

We appreciate you sharing your feedback and we're so glad to hear that you enjoyed your experience at our London store!

Posted 1 year ago

“Easily my favourite outdoor, or indeed any, brand.”

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Posted 1 year ago

Thank you for your feedback. We're so glad to hear that Shackleton is your favourite brand!

Posted 1 year ago

“Supreme quality. Love it will definitely order again.”

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Posted 1 year ago

Thank you for sharing your feedback!

Posted 1 year ago

“Lovely quarter zip sweater, great quality and Ive been commented on how good it looks on.i would definitely recommend this product. Great service in the London shop too.”

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Posted 1 year ago

Thank you for taking the time to share your feedback with us. We're so glad to hear that you've received compliments on your jumper!

Posted 1 year ago

“Amazing quality and thought out design. Lightweight, yet gives confidence in extreme weather. Very user friendly and well put together. Absaloutley everything I needed and more.”

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Posted 1 year ago

Thank you for the feedback! We're glad the design, quality, and performance exceeded your expectations.

Posted 1 year ago

“Great quality fit and style I am a new customer and I am sure my recent purchase will not be my last!”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Last item ordered wasn’t the quality comfort expected.”

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Posted 1 year ago

Thank you for your feedback. We're sorry to hear the item didn’t meet your expectations. We've reached out to you directly to help resolve this, and we’d really appreciate it if you could share a few more details about the issue. Please don’t hesitate to contact us at info@shackleton.com if you have any further questions, as we’re keen to understand what went wrong and make it right.

Posted 1 year ago

“Bought the supernal short T-shirt. Fantastic fit and quality.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Iconic, high quality clothing with an historic aura. Practical and useful both for high lever adventures and for fine dining.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

Shackleton is rated 4.8 based on 946 reviews