Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 664 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 664 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light easy to wear and great for the football. Especailly in Scotland's lower leagues ...Jeez it gets cold up here.”

Helpful Report

Posted 4 months ago

Absolutely! Good choice.

Posted 4 months ago

“Very friendly staff, nice products, went for grey gilet with free base layer.”

Helpful Report

Posted 4 months ago

Great choice. Thank you for your comments.

Posted 4 months ago

“I’m very pleased with my jacket , exceeded all expectations though not tried it in real cold real cold weather yet ….I will certainly return to your store to see what else I like !’”

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Posted 4 months ago

Thank you. We look forward to seeing you again soon.

Posted 4 months ago

“Another quality garment to add to my wardrobe, have had a few compliments already. As a user, it feels like absolute quality.”

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Posted 5 months ago

That's great to hear. Thank you.

Posted 5 months ago

“Had an old Rothera jacket (chalk) and the zipper broke off. I used the repair service but they couldn't fix. Gave me a complimentary replacement from their warehouse store. Fantastic service and brilliant to see in these times.”

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Posted 5 months ago

Thank you very much for your review

Posted 5 months ago

“I absolutely love the Lister t'shirt. So soft and warm yet light to wear. I've worn it every day since it arrived. And the service was excellent. Ordered Friday afternoon and received it Saturday morning in time to watch my daughter play football. Can't fault the product or the service.”

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Posted 5 months ago

Thank you so much for your feedback.

Posted 5 months ago

“Great service. Top quality product; well made, lovely feel.”

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Posted 5 months ago

Thank you.

Posted 5 months ago

“It's warm and comfortable customer service is excellent”

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Posted 5 months ago

That's great. Thank you.

Posted 5 months ago

“The vest is pretty premium, very warm. but so is the price tag. Very heartening to see the choice of producing country is italy”

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Posted 5 months ago

Thank you for giving us your feedback.

Posted 5 months ago

“Great quality great service”

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Posted 5 months ago

Thank you so much.

Posted 5 months ago

“I love my Ross insulated vest”

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Posted 5 months ago

We're so glad! Thank you for letting us know.

Posted 5 months ago

“The Vostok p[ark I purchased in 2022/2023 was more than Excellent as I was in york recently under heavy rainfall and its water-resistant properties and warmth proved themselves over and above”

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Posted 5 months ago

That's great to hear. Thank you!

Posted 5 months ago

“Well made beautifully soft jumper. Great colour and keeps you nice and warm. My only concern is it is so soft it will bobble, but only time will tell”

Helpful Report

Posted 5 months ago

Thank you for your comments. Do ensure you follow the care instructions. For further advice don't hesitate to contact us on info@shackleton.com

Posted 5 months ago

“Excellent product. Used my new Rothera in the Himalayas last week - it was warm, light and fit perfectly. The little details are impeccable too.”

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Posted 5 months ago

Thank you so much for the feedback.

Posted 5 months ago

“Hercules purchased after much research.lightweight cosy warm and of a high quality.Using as a daily for my commute to work .Will return to buy other Shackleton products”

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Posted 5 months ago

That's great to hear. Thank you!

Posted 5 months ago

“Kept me warm and comfortable (not itchy) and allowed easy movement while hiking in Iceland.”

Helpful Report

Posted 6 months ago

That's great to hear. Thank you!

Posted 6 months ago

“Happy customer! International shipping took only 3 days -and was free of charge. Stylish products of formidable quality, and packed with love.”

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Posted 6 months ago

Thank you so much for your comments. We hope you love wearing them too.

Posted 6 months ago

“Superb service. Sarah Roberts has been my primary contact and she is without doubt the best!”

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Posted 6 months ago

She is indeed! Thank you for sharing.

Posted 6 months ago

“I now own quite a few Shackleton items - all are top notch - really good quality, great design and well made with excellent little finishing touches.”

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Posted 6 months ago

Thank you so much. Your support means a lot.

Posted 6 months ago

“Great products and a firm with a real sense of purpose.”

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Posted 6 months ago

Thank you for your comments.

Posted 6 months ago

Shackleton is rated 4.8 based on 664 reviews