I ordered from them and received the merchandise pretty quickly. Turns out what I ordered was too small. I went to their site to exchange for a larger size but saw I was not receiving an exchange for the price I paid, but their current sale price. I emailed them asking why and received a response saying they spoke to me which they did not. Second email and second attempt at returning, this time for a full refund. Same situation, I wasn't getting the full amount paid back. After 3 emails over a week and no satisfaction, I contacted my credit card company to dispute the charge, I hope this one works. I have never had a problem returning/exchanging merchandise with other companies and this has got me pretty angry. Do yourself a favor, do not order from this company, it is ridiculous getting through to them and believe me, you will need to eventually. I wish I had read the other reviews on this site before ordering.