shapermint.com Reviews

Name: shapermint.com
Rating: 4.26

4.3 Rating 2,554 Reviews

82 %

of reviewers recommend shapermint.com

Company Reviews

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Metrics

4.3

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fit and fabric of the bra”

Helpful Report

Posted 3 hours ago

“Very disappointed with trying to return the wrong size sent! The right size buckle out on the side. No customer service.”

Helpful Report

Posted 15 hours ago

“Bad customer service. Ordered 3 items from them. Received 1 item but their confirmation had different information. It's saying all the items are delivered but when I put in my order number in the tracking, it says pending then I get an email that the items are unavailable. They offer me store credit with an additional discount. They offered if I want a refund instead to contact them through their customer service. Well their customer service sucks. I keep expressing I want a refund not a store credit because I don't want to go through with them anymore. Instead their customer service bot keeps offering to track my order, return item, etc. basically nothing to do with what I need. All I want is a refund and they give you a run around. I've contacted them so many times through email or Messenger and all I get is automated response. I still want my refund for the items I did not receive. Do not order from them.”

shapermint.com 1 star review on 13th July 2025

Helpful Report

Posted 2 days ago

“I received my order and the bra is two large. I don’t like the double layered fabric and I would prefer white strap so I wanted to return the products I submitted my return request however, in the process realized I had entered the wrong email address therefore they could not send me a QR code for the return. I have tried and tried many ways to contact them with no success. The only contact I have received was a phone call from a fraudulent collar. They attempted to scam me out of more money. I have tried everything Shapermint has suggested and still no help. There is no way to talk to a live person. I don’t know how I’m gonna go about getting my return done.”

Helpful Report

Posted 4 days ago

“The products are nice and the delivery is fantastic. However, I ordered an item and I loved it so much I ordered in another color. However the other colors are clearly not from the same vendor.”

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Posted 1 week ago

“Shapermint products are so comfortable and they're excellent at exchanges.”

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Posted 1 week ago

“I placed an order and I received it, but the wrong merchandise was sent and I did not receive what I ordered. Tried to do the customer service and it’s a waste of time. I’ll never order from them again and I suggest nobody else does either.”

Helpful Report

Posted 1 week ago

“These two styles are by far the most comfortable bras I have worn. The uplift is very good.”

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Posted 1 week ago

“I’m a satisfied with the product, but I’m not happy that I didn’t get free shipping with by $75+ order and that I was not refunded sales tax.”

Helpful Report

Posted 1 week ago

“Love so comfortable”

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Posted 1 week ago

“I have not received an order from May, 2025. I have tried to deal with customer services, but I just keep getting emails that mean nothing. So you have my money, and I have nothing.”

Helpful Report

Posted 1 week ago

“I am very pleased with the camo.”

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Posted 1 week ago

“I ordered 1 bra, they sent 3. The return portal was a dead end. Tried to sell more bras. I want a way to return and get a refund. Should not be so complicated.”

Helpful Report

Posted 1 week ago

“Quick delivery, good prices, super bras!”

Helpful Report

Posted 1 week ago

“One of the best bra purchases I’ve ever made. The fabric and sturdiness of the bras are amazing! And the Shapermint body wear is breathable and provides excellent support. Unlike typical girdles, they are comfortable and fit perfectly.”

Helpful Report

Posted 1 week ago

“Very quick delivery and great bra. I was a bit skeptical at first with buying something advertised on Instagram but they are great. Fit really well, give you great shape and very comfortable.”

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Posted 1 week ago

“Truly, soooo comfortable!! I was really happy that the bras came with bra extenders. I am a fan of Shapermint!”

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Posted 1 week ago

“I am the female that hates bras! These bras are the most comfortable i have ever experienced.”

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Posted 1 week ago

“I checked $6.95 shipping and when it processed it went up to $11.94 without my consent!!!”

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Posted 1 week ago

“Updated the order and received the original item not the updated item.”

Helpful Report

Posted 1 week ago

shapermint.com is rated 4.3 based on 2,554 reviews