shapermint.com Reviews

Name: shapermint.com
Rating: 4.35

4.4 Rating 2,133 Reviews

84 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.4

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how shapermint.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

shapermint.com 4 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable”

Helpful Report

Posted 2 days ago

“I ordered 3 different styles. Only one fit. Could not find any way to get a refund so I exchanged the two. Now they are saying three weeks minimum. My house number is incorrect and I can’t find any way to communicate to correct it.”

Helpful Report

Posted 3 days ago

“I’m trying to return what I purchased and it will not allow me to choose preferred payment. Very disappointing I sent plenty of emails and no one has reached out.”

Helpful Report

Posted 5 days ago

“The perfume i received smells putrid”

Helpful Report

Posted 1 week ago

“I had a good experience with using their online service in correcting my order as well as someone reaching out to me to correct my address. I have always been satisfied with the quality of their products and how comfortable they are.”

Helpful Report

Posted 1 week ago

“Shapermints Customer care is horrible. I was successful in speaking to someone in Chat one time and come to fond out she wasn’t honest with me. I tried speaking to someone different and attempted it 5 different times and the hold chat keep bumping people in front of me and then knocking me out of chat sending email saying “sorry we missed your chat”. One of the reasons for reaching out, i selected shipping that showed I would receive order in 3-4 days. Once order completed the following couple days I noticed the shipping time was now 10 to 15 business days. The other reason for reaching was my 1st order included bras that were slighty too big and i went based off their sizing and bra’s was needed for the following weekend. Hence why i made another order for the 3-4 busn days. Over all experience hasn’t been good and i’ve tried reaching out to them in hopes to correct the issue. I dont like leaving bad reviews.”

Helpful Report

Posted 1 week ago

“This bra is quite comfortable to wear for at least 10 hours a day. It gives good support and shape.”

Helpful Report

Posted 1 week ago

“I bought 2 bras. I received them but never got a confirmation email. They are charging me a $4.99 a month subscription fee that I never approved. I can't cancel it because I don't have an order # because they never sent me one. I called and nobody answers their phone. I had to cancel my credit card and tell them to block the token they attached so they can keep charging me $4.99 a month even when my card expires.”

Helpful Report

Posted 1 week ago

“need to return an item and cant find code only transaction code.”

Helpful Report

Posted 1 week ago

“I’m trying to return. I keep getting ineligible, but I’m still within the 60 days. Not happy. I regret using your website.”

Helpful Report

Posted 2 weeks ago

“Not for me but gave them to a friend.”

Helpful Report

Posted 2 weeks ago

“Terrible customer service, do not purchase! I added 15% off code and never received. Wrote immediately to them and no one responds. The next day I checked and no messages. If u try to cancel then someone responds and says u can't cancel. Horrible company!”

Helpful Report

Posted 2 weeks ago

“Love these bras. I ordered several different styles. The fit is great. I also ordered the cami’s. Very comfortable. I actually went back and ordered different colors. My only suggestion on sizing, is to order up a size. Which I did after reading other reviews.”

Helpful Report

Posted 2 weeks ago

“Love these strapless bras. Bought them for both me and my daughter. I also have the cami in 3 colors. Great product”

Helpful Report

Posted 2 weeks ago

“Impossible to speak with a real human.”

Helpful Report

Posted 2 weeks ago

“I love the shapermint tank. It smooths without flattening my chest and is quite comfortable.”

Helpful Report

Posted 2 weeks ago

“Although it haven’t worn the strapless bra yet it Mes’s impressed with the comfort and fit. I like the option of adding straps and the fact that the bra came with two sets - one being clear. For a large busted woman it fit and supported well without underwire!”

Helpful Report

Posted 2 weeks ago

“My bras all fit good. I appreciate the sizes being the way it is.”

Helpful Report

Posted 3 weeks ago

“Thought I was on a Canadian site !”

Helpful Report

Posted 3 weeks ago

“So much better than underwire! Just enough padding to hide the nipples. Breathable and stretchy. Will buy again!!!”

Helpful Report

Posted 3 weeks ago

shapermint.com is rated 4.4 based on 2,133 reviews