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shapermint.com Reviews

4.4 Rating 2,133 Reviews
84 %
of reviewers recommend shapermint.com
4.4
Based on 2,133 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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shapermint.com 4 star review on 12th April 2025
Anonymous
shapermint.com 4 star review on 12th April 2025
Anonymous
shapermint.com 5 star review on 12th April 2025
Jodi
shapermint.com 5 star review on 12th April 2025
Jodi
shapermint.com 5 star review on 11th April 2025
Anonymous
shapermint.com 5 star review on 10th April 2025
Anonymous
shapermint.com 5 star review on 10th April 2025
Tabby
48
Anonymous
Anonymous  // 01/01/2019
Comfortable
Helpful Report
Posted 2 days ago
I ordered 3 different styles. Only one fit. Could not find any way to get a refund so I exchanged the two. Now they are saying three weeks minimum. My house number is incorrect and I can’t find any way to communicate to correct it.
Helpful Report
Posted 3 days ago
I’m trying to return what I purchased and it will not allow me to choose preferred payment. Very disappointing I sent plenty of emails and no one has reached out.
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Posted 5 days ago
The perfume i received smells putrid
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Posted 1 week ago
I had a good experience with using their online service in correcting my order as well as someone reaching out to me to correct my address. I have always been satisfied with the quality of their products and how comfortable they are.
Helpful Report
Posted 1 week ago
Shapermints Customer care is horrible. I was successful in speaking to someone in Chat one time and come to fond out she wasn’t honest with me. I tried speaking to someone different and attempted it 5 different times and the hold chat keep bumping people in front of me and then knocking me out of chat sending email saying “sorry we missed your chat”. One of the reasons for reaching out, i selected shipping that showed I would receive order in 3-4 days. Once order completed the following couple days I noticed the shipping time was now 10 to 15 business days. The other reason for reaching was my 1st order included bras that were slighty too big and i went based off their sizing and bra’s was needed for the following weekend. Hence why i made another order for the 3-4 busn days. Over all experience hasn’t been good and i’ve tried reaching out to them in hopes to correct the issue. I dont like leaving bad reviews.
Helpful Report
Posted 1 week ago
This bra is quite comfortable to wear for at least 10 hours a day. It gives good support and shape.
Helpful Report
Posted 1 week ago
I bought 2 bras. I received them but never got a confirmation email. They are charging me a $4.99 a month subscription fee that I never approved. I can't cancel it because I don't have an order # because they never sent me one. I called and nobody answers their phone. I had to cancel my credit card and tell them to block the token they attached so they can keep charging me $4.99 a month even when my card expires.
Helpful Report
Posted 1 week ago
need to return an item and cant find code only transaction code.
Helpful Report
Posted 1 week ago
I’m trying to return. I keep getting ineligible, but I’m still within the 60 days. Not happy. I regret using your website.
Helpful Report
Posted 2 weeks ago
Not for me but gave them to a friend.
Helpful Report
Posted 2 weeks ago
Terrible customer service, do not purchase! I added 15% off code and never received. Wrote immediately to them and no one responds. The next day I checked and no messages. If u try to cancel then someone responds and says u can't cancel. Horrible company!
Helpful Report
Posted 2 weeks ago
Love these bras. I ordered several different styles. The fit is great. I also ordered the cami’s. Very comfortable. I actually went back and ordered different colors. My only suggestion on sizing, is to order up a size. Which I did after reading other reviews.
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Posted 2 weeks ago
Love these strapless bras. Bought them for both me and my daughter. I also have the cami in 3 colors. Great product
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Posted 2 weeks ago
Impossible to speak with a real human.
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Posted 2 weeks ago
I love the shapermint tank. It smooths without flattening my chest and is quite comfortable.
Helpful Report
Posted 2 weeks ago
Although it haven’t worn the strapless bra yet it Mes’s impressed with the comfort and fit. I like the option of adding straps and the fact that the bra came with two sets - one being clear. For a large busted woman it fit and supported well without underwire!
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Posted 2 weeks ago
My bras all fit good. I appreciate the sizes being the way it is.
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Posted 3 weeks ago
Thought I was on a Canadian site !
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Posted 3 weeks ago
So much better than underwire! Just enough padding to hide the nipples. Breathable and stretchy. Will buy again!!!
Helpful Report
Posted 3 weeks ago
shapermint.com is rated 4.4 based on 2,133 reviews