shapermint.com Reviews

3.7 Rating 259 Reviews

67 %

of reviewers recommend shapermint.com

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3.7

Based on 259 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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I have tried for 3 days for someone to help me on a mistake they made No one has responde. I bought 1 truekind bra in flesh tone to see if I could wear it! And if it fit order more. Well I got 4 bras not one but four and they charged me $109.00 for those bras. I have asked for a return label and asked if they would refund my visa. Reach me at sunshinedtd16@gmail.com. My name is Diane please answer my complaint I know you will! Thank you so much!!

Helpful Report

Asked by Diane (2 months ago)

Your customer service is awful! I have written for everyday for a week and sent a message on Facebook that you never answer. I want to ask some questions about your bra's. They are very comfortable but I do not like the unattached floating pad in them AT ALL! I CAN'T TELL BY YOUR WEBSITE IF THEY ALL HAVE IT OR IF THERE ARE SOME THAT DON'T. I LIKE THE PULL OVER STYLE IN 3X WITH NO FLOATING PADS. I WANT TO RETURN THE ONES I HAVE BUT CAN'T GET YOUR RETURN ON THE WEBSITE TO WORK!! I WOULD BUY MORE BUT WITH NO RESPONSIBILITY TO YOUR CUSTOMERS AND NO WAY TO TALK TO A REAL LIVE PERSON. I WON'T BE BUYING AGAIN. PLEASE HELP SHERRYKIDSMOM10@AOL.COM

Helpful Report

Answered by Kim D Sherry (2 months ago)