shapermint.com Reviews

4.3 Rating 2,296 Reviews

83 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.3

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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What's your name?

What's your email adress?

Who do I speak with about an unapproved charge on my bank account?

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Asked by Peggy (3 hours ago)

Question about charge

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Asked by Beverly grenwis (5 days ago)

I need to exchange bras i bought How can I speak to a person

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Asked by Lois Siegel (1 week ago)

What is the phone number for a live supervisor?

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Asked by Betty (2 weeks ago)

I placed an order on May 16, 2025 Order Number #SM9458299-TR your system is saying that it was delivered and order is complete but I never received this order. My address is 107 Wartburg Ave., Apt. 47, Copiague, NY 11726. I am not able to get in touch with a person regarding my order. I really hate your website because you can’t get in touch with anything and you only get options and my option was not there so please can somebody please help me in this matter.

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Answered by Susan Barrows (1 week ago)

I ordered 2 all day every day scoop neck cami. I received 1 black cami, but not the white one. The order number is SM 9633482-TR. The cost was $44.00, but I applied my credit of 10.00 resulting in total cost 34.00. I contacted your company 2 weeks ago and was told that they would get back to me in 24 to 48 hours. I still have not heard from you company. Please let me hear from you concerning this matter. Thank you Linda D. Johnson

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Answered by Linda D. Johnson (3 days ago)

Customer Service Please cancel my subscription of reoccurring charges $4.99 my email is tkvona@att.net Phone number is 707-479-1539 Please confirm your response in email Thanks Kathy Bayless

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Asked by Kathleen Bayless (3 weeks ago)

My parcel got lost do i get a replacement?

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Asked by Arlene (2 months ago)

I recieved my brasbut not my shaper, do they typically ship seperately

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Asked by rosemary (2 months ago)

I need a phone number for a live operator. I want my subscription and my membership canceled immediately.

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Asked by Judi Kasprzak (2 months ago)

Dear Customer Service I ordered shapermint items in the past and I would like to cancel my subscription $4.99 as reoccurring charges…Please email confirmation back to me : tkvona@att.net Thanks Kathy Bayless

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Answered by Kathy Bayless (3 weeks ago)

I want to cancel the subscription and my membership immediately

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Asked by Judi Kasprzak (2 months ago)

I need a phone number on your company

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Asked by Ann Gubbins (2 months ago)

what is email address for shapermint? chat is worthless and I need help

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Asked by Mary (3 months ago)

Cancel fee

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Answered by Beverly grenwis (5 days ago)

I would like to speak to a representative

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Asked by Kathy (4 months ago)

How can I get a label for an exchange?

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Asked by Deborah Hodge (4 months ago)

When I ordered I got one black and one white bra. Then during the order I was offered a discount and thought it was on the same two bras but it ended up as two more black bras. I was wondering if I could exchange the two blacks for different colors? I have not worn them. I have been sick and that is why I haven’t asked sooner!

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Asked by Linda Schaetzle (4 months ago)

Do the bras roll up under the breasts?

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Asked by Carrie (5 months ago)

I have items to return to Shapermint. The return label they sent me does not work in the post office. It comes up with an error message stating the barcode is not valid. I can’t get anywhere with customer service as they keep resending the same label. Don’t know what to do. I’ve even sent them a screenshot of the error message!

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Asked by Helen (9 months ago)

I have tried for 3 days for someone to help me on a mistake they made No one has responde. I bought 1 truekind bra in flesh tone to see if I could wear it! And if it fit order more. Well I got 4 bras not one but four and they charged me $109.00 for those bras. I have asked for a return label and asked if they would refund my visa. Reach me at sunshinedtd16@gmail.com. My name is Diane please answer my complaint I know you will! Thank you so much!!

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Asked by Diane (1 year ago)

Your customer service is awful! I have written for everyday for a week and sent a message on Facebook that you never answer. I want to ask some questions about your bra's. They are very comfortable but I do not like the unattached floating pad in them AT ALL! I CAN'T TELL BY YOUR WEBSITE IF THEY ALL HAVE IT OR IF THERE ARE SOME THAT DON'T. I LIKE THE PULL OVER STYLE IN 3X WITH NO FLOATING PADS. I WANT TO RETURN THE ONES I HAVE BUT CAN'T GET YOUR RETURN ON THE WEBSITE TO WORK!! I WOULD BUY MORE BUT WITH NO RESPONSIBILITY TO YOUR CUSTOMERS AND NO WAY TO TALK TO A REAL LIVE PERSON. I WON'T BE BUYING AGAIN. PLEASE HELP SHERRYKIDSMOM10@AOL.COM

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Answered by Kim D Sherry (1 year ago)