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shapermint.com Reviews

4.4 Rating 1,147 Reviews
87 %
of reviewers recommend shapermint.com
4.4
Based on 1,147 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Asked by Kathy (1 week ago)
How can I get a label for an exchange?
Asked by Deborah Hodge (2 weeks ago)
When I ordered I got one black and one white bra. Then during the order I was offered a discount and thought it was on the same two bras but it ended up as two more black bras. I was wondering if I could exchange the two blacks for different colors? I have not worn them. I have been sick and that is why I haven’t asked sooner!
Asked by Linda Schaetzle (3 weeks ago)
Do the bras roll up under the breasts?
Asked by Carrie (1 month ago)
I have items to return to Shapermint. The return label they sent me does not work in the post office. It comes up with an error message stating the barcode is not valid. I can’t get anywhere with customer service as they keep resending the same label. Don’t know what to do. I’ve even sent them a screenshot of the error message!
Asked by Helen (5 months ago)
I have tried for 3 days for someone to help me on a mistake they made No one has responde. I bought 1 truekind bra in flesh tone to see if I could wear it! And if it fit order more. Well I got 4 bras not one but four and they charged me $109.00 for those bras. I have asked for a return label and asked if they would refund my visa. Reach me at sunshinedtd16@gmail.com. My name is Diane please answer my complaint I know you will! Thank you so much!!
Asked by Diane (8 months ago)
Your customer service is awful! I have written for everyday for a week and sent a message on Facebook that you never answer. I want to ask some questions about your bra's. They are very comfortable but I do not like the unattached floating pad in them AT ALL! I CAN'T TELL BY YOUR WEBSITE IF THEY ALL HAVE IT OR IF THERE ARE SOME THAT DON'T. I LIKE THE PULL OVER STYLE IN 3X WITH NO FLOATING PADS. I WANT TO RETURN THE ONES I HAVE BUT CAN'T GET YOUR RETURN ON THE WEBSITE TO WORK!! I WOULD BUY MORE BUT WITH NO RESPONSIBILITY TO YOUR CUSTOMERS AND NO WAY TO TALK TO A REAL LIVE PERSON. I WON'T BE BUYING AGAIN. PLEASE HELP SHERRYKIDSMOM10@AOL.COM
Answered by Kim D Sherry (8 months ago)