shapermint.com Reviews

4.3 Rating 2,552 Reviews

82 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.3

Based on 2,552 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Returns

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Customer Service

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How is Shapermint.com returns process?

Helpful Report

(1 week ago)

Greater than 65% of reviewers feedback is Shapermint.com returns process is easy.

Helpful Report

(1 week ago)

52.38%

Industry Average

“ Easy returns ”

- Anonymous

“ Love the product, customer service is not very good. The bot does not have the ability to get a live person and no one returns messenger messages or emails. ”

- Anonymous

“ I have been trying for 2 weeks to get some assistance on exchange my 3 products for a different size. All I've been told to do is go via the returns portal however when I type in my order number it says order cant be found. I have send several emails & have now started to write negative comments on facebook posts. The only responses you give is via a BOT! so dissapointed ”

- Wendy

shapermint.com Reviews

Returns - Average