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shapermint.com Reviews

4.2 Rating 2,585 Reviews
D
Happiness Grade
D

Returns - Average

51.16%
Industry Average
I specifically chose Shapermint for the explicit statements on their website - Free Shipping and Exchanges for orders over $75 (which my order was) and returns and exchanges on all unworn, unwashed products in the original packaging.
posted 1 month ago - Cindi Metz-McClung
Terrible return experience. Advertisements say ‘easy returns’ but that’s 100% not my experience!! Buyer beware. They don’t stand behind their claim.
posted 4 months ago - Anonymous
The ads claim free returns if you aren’t 100% satisfied but they don’t tell you until you try to return things that they’re going to charge you a fee to return it.
posted 5 months ago - Linda
I did keep the one bra but I had ordered 5 items and I was very disappointed. And the when I processed my returns somehow some of my money went to a gift card. I DID NOT WANT! When I tried to contact you to clear up this situation I still haven’t received a response. I just wanted to get things cleared up and get my refund.
posted 5 months ago - M
Easy returns
posted 5 months ago - Anonymous
Love the product, customer service is not very good. The bot does not have the ability to get a live person and no one returns messenger messages or emails.
posted 6 months ago - Anonymous
I have been trying for 2 weeks to get some assistance on exchange my 3 products for a different size. All I've been told to do is go via the returns portal however when I type in my order number it says order cant be found. I have send several emails & have now started to write negative comments on facebook posts. The only responses you give is via a BOT! so dissapointed
posted 7 months ago - Wendy
Cannot reach anyone to help with returns. They send things you don’t order then charge you and then you can’t get a hold of anyone for returns!!! Terrible!!!!
posted 7 months ago - Anonymous
Trying to contact somebody regarding returns and a refund is impossible.
posted 8 months ago - Mrs B J Warren
Am I the only one? I am perplexed that I can find absolutely no negative reviews. I must be the only one that received super soft bra, flimsy with no support and only accentuated the bulges. Was nothing like advertised. Spoke with a rep to insure I ordered the right size, but very disappointed in the product. The bright side is they promptly refunded my return. Which leads me to believe there have been other returns.
posted 11 months ago - Anonymous