Login
Start Free Trial Are you a business?? Click Here

shapermint.com Reviews

4.4 Rating 2,124 Reviews
D
Happiness Grade
D

Returns - Average

51.61%
Industry Average
I have been trying for 2 weeks to get some assistance on exchange my 3 products for a different size. All I've been told to do is go via the returns portal however when I type in my order number it says order cant be found. I have send several emails & have now started to write negative comments on facebook posts. The only responses you give is via a BOT! so dissapointed
posted 3 weeks ago - Wendy
Cannot reach anyone to help with returns. They send things you don’t order then charge you and then you can’t get a hold of anyone for returns!!! Terrible!!!!
posted 3 weeks ago - Anonymous
Trying to contact somebody regarding returns and a refund is impossible.
posted 1 month ago - Mrs B J Warren
Am I the only one? I am perplexed that I can find absolutely no negative reviews. I must be the only one that received super soft bra, flimsy with no support and only accentuated the bulges. Was nothing like advertised. Spoke with a rep to insure I ordered the right size, but very disappointed in the product. The bright side is they promptly refunded my return. Which leads me to believe there have been other returns.
posted 4 months ago - Anonymous
No one ever returns your emails or calls.
posted 7 months ago - Crystal Cook
Don't Buy any of the last minute deals they offer you upon check out! Even though it says returns or exchanges are 60 Day guaranteed. All of those "special offer items" they say are non returnable or non exchangeable!!! Being my first time buying with them, I was not sure of the sizing. I took advantage of an offer. NOW IM STUCK WITH AN ITEM I CANT EXCHANGE SO I WASTED MONEY!!
posted 10 months ago - Amy
I tried to return the bra, but their site is set up for exchanges, not returns.
posted 10 months ago - Anonymous
The worst company for returns. I’ve been reaching out via their bots that aren’t human regarding a return. I’ve been reaching out via their only way … bots cause I’m having trouble creating a return label or get a QR code with no success. I’ve left messages on the phone and nothing. Anyone have suggestions, would appreciate it.
posted 11 months ago - Anonymous
Trying to get a refund is the worst experience. You cannot talk to a real person. They are set up to make giving refunds impossible. DO NOT BUY FROM THEM. EASY RETURNS IS A LIE. HORRIBLE COMPANY.
posted 1 year ago - Anonymous