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shapermint.com Reviews

4.2 Rating 2,569 Reviews
D
Happiness Grade
D

Returns - Average

52.38%
Industry Average
Terrible return experience. Advertisements say ‘easy returns’ but that’s 100% not my experience!! Buyer beware. They don’t stand behind their claim.
posted 1 month ago - Anonymous
The ads claim free returns if you aren’t 100% satisfied but they don’t tell you until you try to return things that they’re going to charge you a fee to return it.
posted 1 month ago - Linda
I did keep the one bra but I had ordered 5 items and I was very disappointed. And the when I processed my returns somehow some of my money went to a gift card. I DID NOT WANT! When I tried to contact you to clear up this situation I still haven’t received a response. I just wanted to get things cleared up and get my refund.
posted 2 months ago - M
Easy returns
posted 2 months ago - Anonymous
Love the product, customer service is not very good. The bot does not have the ability to get a live person and no one returns messenger messages or emails.
posted 2 months ago - Anonymous
I have been trying for 2 weeks to get some assistance on exchange my 3 products for a different size. All I've been told to do is go via the returns portal however when I type in my order number it says order cant be found. I have send several emails & have now started to write negative comments on facebook posts. The only responses you give is via a BOT! so dissapointed
posted 4 months ago - Wendy
Cannot reach anyone to help with returns. They send things you don’t order then charge you and then you can’t get a hold of anyone for returns!!! Terrible!!!!
posted 4 months ago - Anonymous
Trying to contact somebody regarding returns and a refund is impossible.
posted 4 months ago - Mrs B J Warren
Am I the only one? I am perplexed that I can find absolutely no negative reviews. I must be the only one that received super soft bra, flimsy with no support and only accentuated the bulges. Was nothing like advertised. Spoke with a rep to insure I ordered the right size, but very disappointed in the product. The bright side is they promptly refunded my return. Which leads me to believe there have been other returns.
posted 7 months ago - Anonymous
No one ever returns your emails or calls.
posted 10 months ago - Crystal Cook