shapermint.com Reviews

Name: shapermint.com
Rating: 4.24

4.2 Rating 2,567 Reviews

81 %

of reviewers recommend shapermint.com

Company Reviews

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Metrics

4.2

Based on 2,567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Updated the order and received the original item not the updated item.”

Helpful Report

Posted 1 month ago

“Took forever to get order, then I ordered the same bra in 3 dierrent colors and every bra was different. I’ll be returning all 3 for a refund.”

Helpful Report

Posted 1 month ago

“I feel the bra is not made strong enough for large chests. I ordered the 3x and it does not hold up well at all. It feels more like a thin sports bra for relaxing. After reading and watching reviews I was excited to try this product. Unfortunately, I am not happy with the product.”

Helpful Report

Posted 1 month ago

“Took a long time to review - and doesn't fit well. A different size wouldn't help - maybe would work well for c-cup or smaller, but anything bigger it doesn't fit well at all. I wanted to love this bra, but sadly it just isn't working for me.”

Helpful Report

Posted 1 month ago

“The customer service is very disappointing. I have tried to contact Shapermint 3 different ways and I have not heard back. I ordered the wrong colour and caught my mistake 5 mins after ordering. I tried to change the colour. Rachel Mint (the bot) “filed” my issue and said someone would get back to me and no ever did. The item was shipped so I tried again this time I called which in the end of the call they ask you to email, so I did. Nothing! Item arrived, so I went back to Rachel and filed another issue. This time I got an email saying that it has been given a number and that someone would get back to me … still waiting!”

Helpful Report

Posted 1 month ago

“I was supposes to get a free product and didn’t get it because it was out of order. I got a 20% discount instead. Which is not worth the free product.”

Helpful Report

Posted 1 month ago

“Got a camisole , made absolutely no difference to my shape. Got XL maybe I need a large? 🥺”

Helpful Report

Posted 1 month ago

“My boobs are coming up from under the bra”

Helpful Report

Posted 1 month ago

“Issue with finding correct size. Issue with an exchange. Non-existent customer service. There doesn’t appear to be a voice or live access to provide assistance. Chat was useless.”

Helpful Report

Posted 1 month ago

“I cancelled my order before it was shipped. They shipped it anyways.”

Helpful Report

Posted 1 month ago

“I really don’t like the fit. It’s the right size but it is not comfortable and it rolls on the bottom. It was really hot wearing it. I had to take it off after an hour. Just too uncomfortable.”

Helpful Report

Posted 1 month ago

“I had two different sizes and was was replaced free of charge , excellent customer service , but has for the bra the band it doesn’t stay in place, it rolls up under the bust and it made me so hot I got a rash and then the cups turned me into a sausage shape , it was the right fit”

Helpful Report

Posted 1 month ago

“Bra did not fit properly. Bottom band did not stay in place and rolled up. The side stays bulged out, making it uncomfortable under my arms. Thought I had placed a return without issue, and during the return process, tried to order a swim suit bottom. It appeared to go through as expected, and my refund was reduced by the amount of the swim suit bottom. Resulting refund was processed to my credit card, but the order for the swim suit vanished into thin air. Don't want anything to be done about it... will chalk it up to experience and not order again. Ordered in Canadian dollars. Was charged in U.S. dollars. Lose conversion on the sale, and on the refund. Again, will chalk it up to experience and not order again.”

Helpful Report

Posted 1 month ago

“Just not sure about the fit, I thought it looked more like a definitive cup. Instead my breasts look flat. It’s definitely comfortable, but it does roll up and it makes me look flat. Not sure if I ordered wrong size, my normal bra is a 40D. Going to give it another shot…”

Helpful Report

Posted 1 month ago

“I ordered two strapless bras and two different colors. Of course, when you get ready to check out, they offer you a better deal to add more. When I clicked to check it out to see what it was it added it to my order and automatically totaled me and charged me. I was able to get back into the order after doing a chat and telling them I did not want the two extra ones, why would I need four strapless bras? And she came back with, well keep one of the extra one of the extra one’s and will only charge you this. I told her still, I did not need any extra other than the two that I had originally ordered. That’s the second time I’ve had an issue when I’ve gone to look at the special deal and it automatically adds it and charges it. I finally was able after several minutes of the chat to get her to give me credit for the two that I did not want. It should be a little more self-explanatory that if you go into the special offer, that is probably gonna add it on regardless.”

Helpful Report

Posted 1 month ago

“I ordered the Capri pant and it does not fit 5'1" like a Capri. In fact I need to hem it to make it be at my ankles. I tried to request a return, but Shapermint will not allow a return on this item?? I can only exchange it for the same item? I don't want "Capri" that comes below my ankles.”

Helpful Report

Posted 1 month ago

“I did keep the one bra but I had ordered 5 items and I was very disappointed. And the when I processed my returns somehow some of my money went to a gift card. I DID NOT WANT! When I tried to contact you to clear up this situation I still haven’t received a response. I just wanted to get things cleared up and get my refund.”

Helpful Report

Posted 1 month ago

“I received item that I didn’t order. Now representative said I got two same items because only name difference.”

Helpful Report

Posted 1 month ago

“I ordered based on their size recommendations and they shirts were too tight. I then went up a size and when I received them, they are still slightly tight. I don’t feel that the advertisement is accurate. I can still see my buldges…”

Helpful Report

Posted 1 month ago

“I order 2 bras and yesterday they arrived only it wasn’t bras it was high waisted panties. Can I get them replaced? I really like the bra that I have!”

Helpful Report

Posted 1 month ago

shapermint.com is rated 4.2 based on 2,567 reviews