shapermint.com Reviews

Name: shapermint.com
Rating: 4.36

4.4 Rating 2,124 Reviews

85 %

of reviewers recommend shapermint.com

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Metrics

4.4

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 4 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bras seem to be good quality but I didn't like the fit of them. They bunched at the sides but were uncomfortable in the back. The clasp on the back kept scratching me as well.”

Helpful Report

Posted 1 week ago

“I filled out form to return camis to swap for another one, still have not been sent a return label. It’s been over two weeks. I want to swap a black cami for another white one.”

Helpful Report

Posted 1 week ago

“I was sent the wrong piece & I still have not received one of my orders.”

Helpful Report

Posted 1 week ago

“The fit was comfortable but unless you are a size C Cup or below or have implants, this bra will not keep your breasts separated. Anytime I bend over my breasts form a uniboob, not the look I was hoping for”

Helpful Report

Posted 2 weeks ago

“Very disappointed. Ordered merchandise based on the size guide and all 3bras did not fit. My guess that the C cup I ordered was actually a D and now I have to go through the hassle of returning these Items. I think I won’t be ordering again.”

Helpful Report

Posted 2 weeks ago

“Last time I ordered, bras were tight around underbrush but cup size was good. So I ordered a size bigger, and now band size is good but cup size WAY too big. No happy medium.”

Helpful Report

Posted 2 weeks ago

“I still don't know if my exchange is going to happen. I can't go back and return it again because I'm told the refund has already happened but I see nothing happening. I just want a different color because I never got to choose my color.”

Helpful Report

Posted 2 weeks ago

“Trying to exchange/return and this has become a nightmare. I’m reevaluating using Shapermint in the future or recommending to others. Catherine Gregory”

Helpful Report

Posted 2 weeks ago

“The products are amazing. Customer service is horrendous. I paid for things to be delivered early. I got them like six weeks later. I still have not gotten my original order which I placed at least six weeks ago.”

Helpful Report

Posted 2 weeks ago

“Unfortunately I seem to fall in between a 12 -14 so my bra was too at big 14 and 12 would be too small. Also I did not like the big round shape Shapermint gave my breast and the sides of the bra bulged. I really appreciated the quick response when I asked for a refund. It is hard buying online as you really need to try on so the return policy was very efficient and that I was thankful.”

Helpful Report

Posted 2 weeks ago

“The fit was not good at all with very little suppose.”

Helpful Report

Posted 2 weeks ago

“I ordered the pads to go under your bra strap and did not receive. I have gone to your AI customer service twice now with no resolution. I would appreciate getting what I ordered without all of this lack of communication from you”

Helpful Report

Posted 2 weeks ago

“I went to your site to return items, the site would not let me return the items int option was to exchange. I don't want to exchange. I no longer will buy your products.”

Helpful Report

Posted 3 weeks ago

“The product itself is good but the customer service is none existent. The product arrived but some of them not in the size as ordered. They gave freebies but not the item they advertise. Tried reaching out to customer service via email, but your concern remains unnotice. I like the product but I am not going to.order again. Who knows what sizes and what item they going to give.”

Helpful Report

Posted 3 weeks ago

“Too much material under the cups. It bunched up and was the same as having wires.”

Helpful Report

Posted 3 weeks ago

“Sizing is difficult for me as I'm much bigger in the hips and thighs than and an in the waste. Therefore, I needed to upsize the undergarments to fit my thighs and they don't really provide the support for my stomach that i would like. I had similar difficulty finding the right fit for bras.”

Helpful Report

Posted 3 weeks ago

“Not impressed garments actually caused bulges and were very difficult to get on and off and I had the correct size.”

Helpful Report

Posted 3 weeks ago

“I am trying to return the items I purchased but the return form does not allow me to complete it and I have chatted on line, phoned, and sent an email but all I get are computer generated answers which do not help me. I have yet to hear from anyone with a real answer to my problem.”

Helpful Report

Posted 3 weeks ago

Helpful Report

Posted 3 weeks ago

“I needed to be able to cross the straps in the back, but when I did it pulled the bra up in the front. The exchange process for a different bra was easy and painless.”

Helpful Report

Posted 3 weeks ago

shapermint.com is rated 4.4 based on 2,124 reviews