shapermint.com Reviews

Name: shapermint.com
Rating: 4.31

4.3 Rating 2,301 Reviews

83 %

of reviewers recommend shapermint.com

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Metrics

4.3

Based on 2,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 17th June 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered based on their size recommendations and they shirts were too tight. I then went up a size and when I received them, they are still slightly tight. I don’t feel that the advertisement is accurate. I can still see my buldges…”

Helpful Report

Posted 1 hour ago

“I order 2 bras and yesterday they arrived only it wasn’t bras it was high waisted panties. Can I get them replaced? I really like the bra that I have!”

Helpful Report

Posted 1 hour ago

“I don’t like the fit”

Helpful Report

Posted 3 hours ago

“When I ordered I did through a link that promised a free pair of shorts, i did not get it and CS was no help. I was not overly impressed by the quality of the products as well, I did expect a better product for the hype surrounding it, sadly i was disappointed and will not bother trying any more products especially sine i believe that the CS representative was rude to me.”

Helpful Report

Posted 7 hours ago

“It was delivered to the wrong address. I want to order more but it will be delivered to the wrong address”

Helpful Report

Posted 11 hours ago

“The bra fit is completely off, its a bit big and when I tighten the band it's making my shoulders hurt”

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Posted 17 hours ago

“I really liked the bra that I saw in the commercials so I placed an order but it didn't look like the bra in the commercial and the app wouldn't let me go to any other pages... I should have stopped right then and canceled the order... after the order was in process I somehow stumbled onto another site that let me look at the different styles... I tried to stop my order by chat but it was just a loop to waste my time... I haven't even tried the bra on... I'm not one to give negative feedback but this one really burns me...”

Helpful Report

Posted 21 hours ago

“The bra was the right size a 2X but the bottom was a small….it will never fit me. I wanted a 2x bottom but received a small instead.”

Helpful Report

Posted 21 hours ago

“I don't find them as comfortable as I thought they would be. If I bend over alot part of my breast falls out.”

Helpful Report

Posted 22 hours ago

“No Customer service”

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Posted 23 hours ago

“Think you should be able to get refund on clearance items. Also did not receive the free sarong they said I would get”

Helpful Report

Posted 1 day ago

“It didn’t smooth out my lumps as you claim in your videos nor did it hold my boobs in place. Guess I was expecting a miracle yet I don’t have enormous boobs. It’s okay though, I can always use another camisole top during the summer but worn with a bra!”

Helpful Report

Posted 1 day ago

“I was pretty disappointed. Doesn’t really lift much and not real comfortable. I would return but wore for a day.”

Helpful Report

Posted 1 day ago

“Shopping and shipping was easy and fast. I ordered the scoop neck camisole and am disappointed. I don't think it's the wrong size, but it's just not as supportive as I'd expected. I will keep it, but will not use it as I'd hoped to.”

Helpful Report

Posted 1 day ago

“Very disappointed in the quality of this product. I also found cup sizing to run small. No problems with ordering. My returned items were quickly refunded in the manner they were paid. Delivery was a zero star. Packaging was slit opened from side to side.”

Helpful Report

Posted 1 week ago

“Love the product, customer service is not very good. The bot does not have the ability to get a live person and no one returns messenger messages or emails.”

Helpful Report

Posted 3 weeks ago

“After seeing multiple advertisements for the Shapermint All Day Every Day Scoop Neck Cami #62001, I thought they sounded wonderful. No bra needed with plenty of support. I ordered a white one and a black one, in hopes of ordering one in every color, if I liked them. Needless to say I am really disappointed. No bra needed? I guess if you don't mind your nipples showing through, then no bra is needed. I got absolutely no lift from the cami nor did it smooth out my roll. I will not be ordering any more and am going to try to return them.”

Helpful Report

Posted 3 weeks ago

“Shapermints Customer care is horrible. I was successful in speaking to someone in Chat one time and come to fond out she wasn’t honest with me. I tried speaking to someone different and attempted it 5 different times and the hold chat keep bumping people in front of me and then knocking me out of chat sending email saying “sorry we missed your chat”. One of the reasons for reaching out, i selected shipping that showed I would receive order in 3-4 days. Once order completed the following couple days I noticed the shipping time was now 10 to 15 business days. The other reason for reaching was my 1st order included bras that were slighty too big and i went based off their sizing and bra’s was needed for the following weekend. Hence why i made another order for the 3-4 busn days. Over all experience hasn’t been good and i’ve tried reaching out to them in hopes to correct the issue. I dont like leaving bad reviews.”

Helpful Report

Posted 1 month ago

“The bras seem to be good quality but I didn't like the fit of them. They bunched at the sides but were uncomfortable in the back. The clasp on the back kept scratching me as well.”

Helpful Report

Posted 1 month ago

“I filled out form to return camis to swap for another one, still have not been sent a return label. It’s been over two weeks. I want to swap a black cami for another white one.”

Helpful Report

Posted 1 month ago

shapermint.com is rated 4.3 based on 2,301 reviews