shapermint.com Reviews

Name: shapermint.com
Rating: 4.21

4.2 Rating 2,603 Reviews

80 %

of reviewers recommend shapermint.com

Company Reviews

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4.2

Based on 2,603 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat

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shapermint.com 1 star review on 6th December 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two strapless bras and two different colors. Of course, when you get ready to check out, they offer you a better deal to add more. When I clicked to check it out to see what it was it added it to my order and automatically totaled me and charged me. I was able to get back into the order after doing a chat and telling them I did not want the two extra ones, why would I need four strapless bras? And she came back with, well keep one of the extra one of the extra one’s and will only charge you this. I told her still, I did not need any extra other than the two that I had originally ordered. That’s the second time I’ve had an issue when I’ve gone to look at the special deal and it automatically adds it and charges it. I finally was able after several minutes of the chat to get her to give me credit for the two that I did not want. It should be a little more self-explanatory that if you go into the special offer, that is probably gonna add it on regardless.”

Helpful Report

Posted 1 year ago

“I ordered the Capri pant and it does not fit 5'1" like a Capri. In fact I need to hem it to make it be at my ankles. I tried to request a return, but Shapermint will not allow a return on this item?? I can only exchange it for the same item? I don't want "Capri" that comes below my ankles.”

Helpful Report

Posted 1 year ago

“I did keep the one bra but I had ordered 5 items and I was very disappointed. And the when I processed my returns somehow some of my money went to a gift card. I DID NOT WANT! When I tried to contact you to clear up this situation I still haven’t received a response. I just wanted to get things cleared up and get my refund.”

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Posted 1 year ago

“I received item that I didn’t order. Now representative said I got two same items because only name difference.”

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Posted 1 year ago

“I ordered based on their size recommendations and they shirts were too tight. I then went up a size and when I received them, they are still slightly tight. I don’t feel that the advertisement is accurate. I can still see my buldges…”

Helpful Report

Posted 1 year ago

“I order 2 bras and yesterday they arrived only it wasn’t bras it was high waisted panties. Can I get them replaced? I really like the bra that I have!”

Helpful Report

Posted 1 year ago

“I don’t like the fit”

Helpful Report

Posted 1 year ago

“When I ordered I did through a link that promised a free pair of shorts, i did not get it and CS was no help. I was not overly impressed by the quality of the products as well, I did expect a better product for the hype surrounding it, sadly i was disappointed and will not bother trying any more products especially sine i believe that the CS representative was rude to me.”

Helpful Report

Posted 1 year ago

“It was delivered to the wrong address. I want to order more but it will be delivered to the wrong address”

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Posted 1 year ago

“The bra fit is completely off, its a bit big and when I tighten the band it's making my shoulders hurt”

Helpful Report

Posted 1 year ago

“I really liked the bra that I saw in the commercials so I placed an order but it didn't look like the bra in the commercial and the app wouldn't let me go to any other pages... I should have stopped right then and canceled the order... after the order was in process I somehow stumbled onto another site that let me look at the different styles... I tried to stop my order by chat but it was just a loop to waste my time... I haven't even tried the bra on... I'm not one to give negative feedback but this one really burns me...”

Helpful Report

Posted 1 year ago

“The bra was the right size a 2X but the bottom was a small….it will never fit me. I wanted a 2x bottom but received a small instead.”

Helpful Report

Posted 1 year ago

“I don't find them as comfortable as I thought they would be. If I bend over alot part of my breast falls out.”

Helpful Report

Posted 1 year ago

“No Customer service”

Helpful Report

Posted 1 year ago

“Think you should be able to get refund on clearance items. Also did not receive the free sarong they said I would get”

Helpful Report

Posted 1 year ago

“It didn’t smooth out my lumps as you claim in your videos nor did it hold my boobs in place. Guess I was expecting a miracle yet I don’t have enormous boobs. It’s okay though, I can always use another camisole top during the summer but worn with a bra!”

Helpful Report

Posted 1 year ago

“I was pretty disappointed. Doesn’t really lift much and not real comfortable. I would return but wore for a day.”

Helpful Report

Posted 1 year ago

“Shopping and shipping was easy and fast. I ordered the scoop neck camisole and am disappointed. I don't think it's the wrong size, but it's just not as supportive as I'd expected. I will keep it, but will not use it as I'd hoped to.”

Helpful Report

Posted 1 year ago

“Very disappointed in the quality of this product. I also found cup sizing to run small. No problems with ordering. My returned items were quickly refunded in the manner they were paid. Delivery was a zero star. Packaging was slit opened from side to side.”

Helpful Report

Posted 1 year ago

“Love the product, customer service is not very good. The bot does not have the ability to get a live person and no one returns messenger messages or emails.”

Helpful Report

Posted 1 year ago

shapermint.com is rated 4.2 based on 2,603 reviews