shapermint.com Reviews

Name: shapermint.com
Rating: 4.36

4.4 Rating 2,124 Reviews

85 %

of reviewers recommend shapermint.com

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Metrics

4.4

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 4 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have several of these bras, however my last order I wore it once and the strap completely came apart from the band. I attempted to contact the company to do a return but didn’t have my order number so it was a headache and I decided it wasn’t worth the hassle”

Helpful Report

Posted 4 months ago

“My orders up till now have been very quick but this last order is taking forever I am afraid I have been scammed.It sat in NY for about 3 days and I tracked today it is on way to Miami which is stupid since I live in Jacksonville which is on the way to Miami.I paid a lot for this bra I would just like to receive it in a fast manner .i never was told when I would receive it but it’s almost two weeks should been here by now.”

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Posted 4 months ago

“If you need to make a return, let me warn you. They make it almost impossible. Their online return process is ridiculous. Still waiting for a return label.”

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Posted 5 months ago

“I bought the Shapermint essential bra in size medium. It looks and feels like something my grandmother would have worn. Bulky and uncomfortable. Glad I only bought one. Never again.”

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Posted 7 months ago

“The bra did not cover my breast completely.”

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Posted 8 months ago

“I went to the size chart. I wasn't able to speak to someone on the phone. But I had a chat and she was very helpful and they are "Supposed" to be sending me a one, I hope this is true because I really want one. The shape wear everyday brief was a perfect fit. I'm still waiting on my email to confirm that they are sending me one.”

Helpful Report

Posted 9 months ago

“I purchased 3 bras that were excellent..then I tried to buy 2 more of the identical bra I loved, same photo, same number exactly as the first 3. They sent another style bra..I tried to get through on the website to exchange them..I waited over an hour and never was connected to someone to help. I believe they do a bait and switch. Very disappointed. Dj”

Helpful Report

Posted 10 months ago

“I’ve ordered several items from Shapermint in the past and have always had a great experience. Orders are exactly what I asked for and have been easy to return or exchange. My most recent purchase, however, has been a disappointment. I ordered 3 bras and actually really liked them. Unfortunately one of them tore only after wearing a few times. It looks like the hooks on the back weren’t sewn on, just attached with fabric tape. ??? I’ve been trying for DAYS to get in contact with an actual person to see if I can get a replacement with no success. I keep getting sent to the robot chat which offers me the same automated response that doesn’t apply. I’ve tried reaching out on messenger, twice, as suggested. No response. I’ve written an email. No response. I’ve called their 1-800 number and left messages. No response. I am very disappointed with the lack of customer service and the fact that apparently it’s impossible to speak to a real human. If I cannot get this resolved I will not be ordering from Shapermint again.”

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Posted 10 months ago

“Ordered a swimdress shipping fast. Didn't fit tried to return same day I bought it they told me it was a final sale and sent me screenshot of final sale stamped sll over the page. Nowhere dud it tell me that before I pressed the ad to cart or complete purchase. Won't order from them again. I don't like deceptive websites...”

Helpful Report

Posted 10 months ago

“While it's true the bra is somewhat soft and eliminates the back and side wedges, in return you get a very weird push OUT with the well known and the all dreaded uniboob. There is ZERO support. I don't have a lot of sag but my chest is heavy and this bra gave me a HUGE jiggle and bounce that was VERY VERY noticeable and embarrassing. A few close friends actually asked me what I was or was not wearing as the effect of pushed out uniboob with tremendous up, down, sideways and top jiggle is NOT my usual look. I cannot recommend and amy returning mine.”

Helpful Report

Posted 10 months ago

shapermint.com is rated 4.4 based on 2,124 reviews