shapermint.com Reviews

4.2 Rating 2,567 Reviews

81 %

of reviewers recommend shapermint.com

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Metrics

4.2

Based on 2,567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a satisfied with the product, but I’m not happy that I didn’t get free shipping with by $75+ order and that I was not refunded sales tax.”

Helpful Report

Posted 1 month ago

“I received the bra and cami. I agree with some of the other comments regarding the support. I don't feel like it gives me enough. I'm kind of saggy. Otherwise, they are very comfortable and soft.”

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Posted 1 month ago

“The quality of the bra is excellent but it does not give me the support I need in a bra.”

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Posted 1 month ago

“It didn’t. You sent me the wrong color. I asked for chai and got black. I just decided to keep it. The product is really nice though. I love how it fits.”

Helpful Report

Posted 1 month ago

“This was the 2nd one I ordered. First was too big with virtually no support or compression and WAY too long. (I did use my measurements to choose the size - 4XL). This one is slightly better (3XL), but I still need to wear a bra with it and it is also too long. It does have somewhat of a smoothing effect and will work under a specific outfit I purchased it for. I had planned to get these in multiple colors, but I'll stick with just the one.”

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Posted 1 month ago

“I was less than happy to receive two bras that did not fit as described. Both puckered on the sides and the straps on each one were a different width.”

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Posted 1 month ago

“Great bathing suit but did not receive cover up that was included free with purchase”

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Posted 1 month ago

“Quick delivery. However the cami tops need to emphasise to downsize from original size as i ordered my size and they hold in nothing or keep my bust firm. Other tops are just as adequate.”

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Posted 1 month ago

“Its really tight. Not sure if i shouldve got bigger size could barely get it off!!”

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Posted 1 month ago

“The bras are comfortable and I will wear at home, probably not a going out bra. The cammi I dont like. The ordering process I found confusing and misleading and when I spoke about cancelling my orfder immediately after placing it I was told it couldn't be done, when pressed further they gave me a discount refund. Not what i was wanting, however I am making the most of it. Unfortunately not likely to purchase again even though I do like the bra.”

Helpful Report

Posted 1 month ago

“Like the colour and quality of the material, but they ride up.”

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Posted 1 month ago

“You made me not happy. I have a return for a bra that doesn’t fit. Using the order number thats on the email you sent im told i have no order what do i do now?”

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Posted 1 month ago

“The quality is nice however it doesn't fit me properly 😭. I need the cup bigger but the small band size. Unfortunately the bras don't come like that.”

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Posted 1 month ago

“Comfortable, but shows under a v-neck t-shirt. Wish more colours were available when I bought - but the price was right!”

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Posted 1 month ago

“Now much hold and it rolls up\down”

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Posted 1 month ago

“I've ordered about 5 or 6 bras from Shapermint and they have all been great, but I have issue with one of them, and it is taking an absolute age for anyone to respond to me. There is clearly a fault with the manufacture of this bra and it cannot be worn underneath anything remotely fitted.”

Helpful Report

Posted 1 month ago

“Product quality good. Customer service okay, needed to exchange camis for size, direct online was only return, but did finally get the exchange sorted out via email. Poor stars are due to I cancelled my "subscription" (lost my job after these orders and was cutting back), they offered two months free, which I accepted as I fully intend to have a new job well before that, but then charged my card today anyhow. So now I will cancel and stay cancelled even if I order later.”

Helpful Report

Posted 1 month ago

“I am not happy with the strapless bra I purchased. It does not provide lift and support that I was expecting as per the description. ☹️”

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Posted 1 month ago

“I’m not completely satisfied because the bra does not fit very well as my first purchase last year. I ordered size XL the cup was small, the band loose. I exchange for size XXL now the cup fits fine but the band is still loose. My first purchase from last year was XL which is the correct size. What happened with your manufacturer?”

Helpful Report

Posted 1 month ago

“The fabric is nice and comfortable and the one thing I loved is the straps do not fall down! That is my biggest pet peeve about bras. Im only giving 3 stars because the fabric over top never sits flat and bunches weird and because there is no side support it squishes my boobs out the side of it. I even bought two different sizes to see if that was the issue and it was the same in both.”

shapermint.com 3 star review on 17th June 2025

Helpful Report

Posted 1 month ago

shapermint.com is rated 4.2 based on 2,567 reviews