shapermint.com Reviews

Name: shapermint.com
Rating: 4.31

4.3 Rating 2,304 Reviews

83 %

of reviewers recommend shapermint.com

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Metrics

4.3

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 17th June 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bra based on your sizing chart. When I received an exchange the 3XL looked used and had no extenders on it. I returned my 2XL with the extenders. So I had to return the 3XL bra's. Your customer service really needs to be better. I tried to tell you and No one acknowledged the comment. So I had to return them. Try to fix your customer service and your receipts. A receipt should be sent with the purchase. Thank you.”

Helpful Report

Posted 2 months ago

“The first bras i received were too big and the exchange was seamless. I received the bras that are my size, but there is no support. The bras are too stretchy in every direction and every part to support large busts... even though it's advertised for all sizes. We'll see what happens when I try to get different bras.”

Helpful Report

Posted 2 months ago

“Love the way they fit and so comfortable to wear they don't bunch up .”

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Posted 2 months ago

“It didn’t it was tight on the bust and loose on the torso”

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Posted 2 months ago

“I signed up for membership to get free shipping last year, but on this order I had to still pay. I tried contacting you using the message Bot but it could not answer my questions and went round in circles just asking me to select options in a drop-down menu. None were suitable. Went ahead with my order anyway as I like the Cami-tank, and the items I got are great, but not happy about the price.”

Helpful Report

Posted 2 months ago

“I’ve loved your bras for years but this time the wrong size was sent to me and I cannot figure out how to exchange them! You need an easier way to exchange! From sad in Chico, CA”

Helpful Report

Posted 2 months ago

“The tank tops were well made. Unfortunately they ride up and sit in my waist which was uncomfortable for all day use. Runs small. I ordered XL and I couldn’t have gone any smaller.”

Helpful Report

Posted 2 months ago

“The tank tops were well made. Unfortunately they ride up and sit in my waist which was uncomfortable for all day use. Runs small. I ordered XL and I couldn’t have gone any smaller.”

Helpful Report

Posted 2 months ago

“A little disappointed by the tank tops that I ordered. They definitely slim my waist and tummy, but tank has to be pulled low down around your hips and the hem rolls up causing a lump in the waist area, which kinda defeats the point of the tank.”

Helpful Report

Posted 2 months ago

“This is the third shapermint product I buy and none of them have worked especially on my belly. Will not buy any more. I was expecting to control my belly and give shape to my body. I am disappointed.”

Helpful Report

Posted 2 months ago

“This bra does fit me great! I love how the straps aren’t too thick and how the back strap can be adjusted. My only issue with this bra is I still find myself constantly adjusting my boobs to stay in place of the cup. Otherwise, this is a great choice!”

Helpful Report

Posted 2 months ago

“Super comfortable”

Helpful Report

Posted 2 months ago

“The bra sizing is too big. The cup is cut weird and gives a weird shape when wearing. The Bra itself is comfortable. The shapermint singlets are amazing and the swimwear purchased is also great. I had an issue with over charging due to exchange rate calculations. I think if you can't display that correctly then leave it as USD and allow the exchange to be processed at checkout. Or note the total is approx.”

Helpful Report

Posted 2 months ago

“The cups are too big and I am trying to return it for another size, But I am not getting done right, No return label is coming.”

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Posted 2 months ago

“Fast customer service and return policy. Great assortment of bras and love their new seamless panties.”

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Posted 2 months ago

“Delivery was quicker than expected. Return process took many iterations with support to resolve with very little communication.”

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Posted 2 months ago

“The products didn't fit so I submitted a return claim 4 days ago and haven't heard back on how to return my purchase.”

Helpful Report

Posted 2 months ago

“I was not happy with my order they took forever for me to get my order”

Helpful Report

Posted 2 months ago

“It is good quality. I don't think it's is really made for larger busts or full figures. Just doesn't hold up them up very wel, kinda looks slouchy. But for smaller sizes it probably would look very nice.”

Helpful Report

Posted 2 months ago

“The bras fit well.”

Helpful Report

Posted 2 months ago

shapermint.com is rated 4.3 based on 2,304 reviews