shapermint.com Reviews

Name: shapermint.com
Rating: 4.24

4.2 Rating 2,574 Reviews

81 %

of reviewers recommend shapermint.com

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Metrics

4.2

Based on 2,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 1 star review on 29th July 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my order. Twice it was shipped to an incorrect address. I tried getting in touch with shapermint. No one to call,etc. I never was told that they were sorry. I will not order from them again. Very bad customer service. No one to talk to!!!!”

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Posted 2 months ago

“Took a long time to review - and doesn't fit well. A different size wouldn't help - maybe would work well for c-cup or smaller, but anything bigger it doesn't fit well at all. I wanted to love this bra, but sadly it just isn't working for me.”

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Posted 2 months ago

“My order arrived promptly. I ordered the high waisted brief. I’ve worn it once and it didn’t roll down so I like that. It’s possible I may have needed the smaller size. I think I’m at the lower end of the size range that I bought. I may order a smaller size to see, which is best. Although the smaller size may be too tight because I do want to be comfortable. Anyway, all in all, I think I like it.”

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Posted 2 months ago

“I loved the initial items I received but did not realize how few times I was going to wear them. Very good quality items and beautiful packaging as well.”

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Posted 2 months ago

“I followed the sizing guide. Was disappointed that I had to use the included extender for the bra to fit. The straps sit very wide out on my shoulders, and even though they don’t slip they feel like they will due to the placement. The band area sat nicely under my breasts until I sat down, then it rolled up and gathered. Overall fit was not good for me.”

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Posted 2 months ago

“It was a rocky start with my first order taking a month for me to receive it and then missing an item. But since then I’ve ordered twice and it was great. I love the cami’s and the bras. Yes, they are very comfortable. Glad I gave Shapermint another chance.”

Helpful Report

Posted 2 months ago

“The customer service is very disappointing. I have tried to contact Shapermint 3 different ways and I have not heard back. I ordered the wrong colour and caught my mistake 5 mins after ordering. I tried to change the colour. Rachel Mint (the bot) “filed” my issue and said someone would get back to me and no ever did. The item was shipped so I tried again this time I called which in the end of the call they ask you to email, so I did. Nothing! Item arrived, so I went back to Rachel and filed another issue. This time I got an email saying that it has been given a number and that someone would get back to me … still waiting!”

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Posted 2 months ago

“Love the Bralette, fits well and I don’t have to use an insert for nipple show.”

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Posted 2 months ago

“Love my bras, they are so comfortable”

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Posted 2 months ago

“I love these bras can’t tell I’m even wearing one they are very comfortable”

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Posted 2 months ago

“I ordered for myself and my mom. We're both very satisfied with the comfortable fit and feel of the fabric. Also, made an easy return/exchange for a different size.”

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Posted 2 months ago

“Bra is great fit and comfort.”

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Posted 2 months ago

“I have bought three bras. They are amazing. The the feel of them. Feels like you aren’t wearing one.”

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Posted 2 months ago

“I love the Shapermint cami! It is soft, comfortable yet firm. I bought it in 4 colors!”

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Posted 2 months ago

“The cami immediately rolled up. Definitely not what I expected after reading all reviews.”

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Posted 2 months ago

“I have ordered 6 myself and now even have my mom wearing them! They are the best! The confidence boost I have gotten after losing weight and dealing with the uncomfortable residual skin is amazing! Absolutely game changer!”

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Posted 2 months ago

“I've canceled my subscription twice, and you still continue to charge me. I'm going to take legal action against you!”

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Posted 2 months ago

“I can finally wear a bra that is mot digging into me.”

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Posted 2 months ago

“I have struggled too find the right bra after losing 73 pounds. Shapermint has been a lifesaver!”

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Posted 2 months ago

“This was the 2nd one I ordered. First was too big with virtually no support or compression and WAY too long. (I did use my measurements to choose the size - 4XL). This one is slightly better (3XL), but I still need to wear a bra with it and it is also too long. It does have somewhat of a smoothing effect and will work under a specific outfit I purchased it for. I had planned to get these in multiple colors, but I'll stick with just the one.”

Helpful Report

Posted 2 months ago

shapermint.com is rated 4.2 based on 2,574 reviews