I ordered two bra's for my daughter and one pair of leggins for myself, on Jan 15th. I just received my order today, which is Feb 4th. After going back and forth on chat, trying to find out what happened to my order which when tracked, it showed it had been delieved on Jan 21st. I admittedly got in touch with Shapermint and come to find out, they delivery service they use, left my package in the lobby of my building, instead of bringing it to my apartment. I live in a 22 story building. I should have canceled the order but I was told the order would be re-issued by 4 different people that I spoke to by chat. First person was Mint, and then Aburey, Kendra and lastly Anna. I was told Mint never put the re-order through but Kendra did assure me, she would take care of it, during my chat conversation with Kendra, we confirmed "3" items would be re-issued. She also informed me, the bra's I originally requested were no longer in stock and asked would I settle for different style bra's. I agreed because I would rather have something then nothing at all after $90.98 cents was taken out my account. She said to give them another 24 to 48 hours. This was on Jan 30th. I then was told I had to wait an additional 4-8 business days! To make a long story short, I then received an email from Anna who provided me a reference number and she informed me, i would receive a tracking number once my order is shipped. Never got a tracking number!! I came home today to find the package sitting on the floor, outside my door. I was like, FINALLY!! When i opened the package, i became even more angry. I only received one BRA with the leggins. This has been my first and last experience with Shapermint. I will NEVER order from this company again. I am so very dissapointed and angry but more at myself for not doing my research and or,reading all reviews and for not canceling the order!! This was so wrong on many levels. I am on a fixed income and I feel I was taken advantage of. But trust & believe, it will not happen again by this company. Good luck ladies!