I had high hopes for this underwear brand, but unfortunately, my experience has been extremely disappointing. First off, the quality of the fabric is horrible—after just one wash, they started to pill and lose their shape. The stitching is sloppy, and some of the seams even started to unravel! On top of that, the fit is just plain uncomfortable. I ordered up a size, but the waistband is either way too tight or too loose, and the fabric bunches up in all the wrong places. I couldn’t wear these for more than a couple of hours without feeling uncomfortable. I’ve tried reaching out to customer service, but I haven’t received a response after multiple attempts. Honestly, this is one of the worst underwear brands I’ve tried, and I won’t be buying from them again. Save your money and look elsewhere! I wrote a review when this initially happen on Trustpilot and received a response from the company, but this is what they do for the public to see. I never heard from them when I provide the information they requested and never received a refund of $86.00 They are not even registered with the Better Business Bureau. Business Profile Online Retailer Shapermint Headquarters This business is NOT BBB Accredited. Find BBB Accredited Businesses