I believe your service are still very professional but the fact that it took three days to complete with no communication from the original Sherpa was very stressful especially since I usually do my own Grand Master but was stretch with time this particular week. I hired your service to get a piece of mind knowing that I would probably have no time to complete it on my own but it ended being very stressful I hope this was just a hiccup I don’t know the logistic needed to face a higher number of orders but from my end it came accross at being your main issue in getting my order done