Normally I have had a great experience but this last time was less than happy. I purchase a passage for my warlock and my hunter. I purchased the play for part because I was away for the weekend. I received a message on Friday asking when I would be on so I could be carried. Not what I ordered. I reluctantly told the person that fine I would be able to get on Sunday night. I received another message Sunday asking the same thing. I confirmed it then a few hours later received another message from someone else saying they were going to begin my card. He messaged me awhile later stating it was complete. I looked on my hunter just now and found that even though I was told they went flawless on him I only have 5/7 wins listed, my card was gone off my character which would have allowed me to purchase a second adept weapon..Needless to say that is not what I paid for.