From my first bid request, Gary W of ShipYourCarNow stood apart from the pack in terms of customer service. He followed-up via e-mail, texted, and called at various points in the process, and made sure I was educated about not only HIS process, but the overall industry.
He was a breath of fresh air after I had several interactions with other shipping companies that promised lower rates, and after sucking me in, they used bait-and-switch tactics, outright lied, and so on. Takers :~(
Gary offers education on the industry, provided accurate bid estimation, and took time to answer concerns I had, even when I listed my car with a couple other transport brokers first (the baiters). The other brokers made empty promises, but never came through. Gary offered realistic pricing, reasonable time-frame, and diligence. His service stands apart in the industry.
After our business was taken care of, I asked Gary if I could write a review in order to help with awareness of his Blue Vase customer service. With his permission, I'm posting his direct line: 954-271-0262
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3 years ago
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