To be honest, I’ve never done a google review before; however, due to how BAD and unprofessional this service was I highly recommend you read this review to gauge if you should use this business to transport your car. First thing first, for someone who may not know how this type of business works, these individuals are just brokers. They do not control or own any trucks. That being said, all they do is put a bid into a system and wait for an actual trucking company to accept it. If your bid is to low, then it will take awhile for a truck to actually accept the bid. With that in mind, this was my experience with using ship your car now. In the beginning of June I reached out to this company to get a quote to have my car transported from NC to AZ. The person I dealt with assured me that he would get it done within the timeframe I needed. By the end of the conversation, I decided to go with this business and paid in full for their service. Everything seemed to be going well until the day of the pick-up arrived. The day my car was supposed to be picked up arrived and I heard nothing but silence. I decided to call the broker to find out what the situation was and he assured me that someone was coming today. In fact, he told me he would call me back soon to confirm. 5 hours goes by and I hear absolutely nothing. I finally call him back and he tells me that he will have it picked within a week from now. Not only did he lie to me about the pick-up date, but he completely ruined my travels plans due to his inability to communicate the issue. Instead, he continued to lie and lie and push back the pick up date. In fact, this went on for over a week. Eventually, I just gave up and decided to get a refund. It’s been over two weeks and I still have yet to receive my money. I finally called their accounting department and their “accountant” told me the process takes 7-10 days. Well, it’s been over two weeks and I still have not received me money. In conclusion, this company has TERRIBLE communication skills and is willing to lie to you over and over in order for you to pay. I highly recommend DO NOT use this company.