Gary and Ryan were helpful in arranging shipment from NV to FL when another broker kept stringing me along without results. Gary promised to keep me informed of progress once a carrier was located, but, the next call I received was from the carrier and I never heard from Gary again. Christian, the driver, was courteous, careful and quick. The car was delivered on the 6th day. There was no damage in transport. Value for this service is a relative thing because it is a dynamic marketplace with brokers mostly sharing a common system, so that insight and secondary relationships play some role. ShipYourCarNow came through where another company could not. IMHO the price was about 10% higher than it should have been, and communication after the carrier was in the loop could have been better, but they got the job done.