I will never purchase from this company again. Ordered 10 x 50gm balls of Sirdar Snuggly 3ply to crochet a baby shawl, pattern states 9 x 50gm balls. I have made this shawl 3 times previously and 9 balls have always been sufficient. Not so on this occasion, I was approaching the end of the 9th ball with still lots to do so I weighed the 10th unused ball. 45 gms. I checked the item I was making in pink, with a previous one in white, no difference in size so my tension was fine. I found some of the white left over and compared it with the pink, complete difference in quality, the pink being coarser. I complained and Shirley Wools very rudely stated that I should apologise to them, which of course I haven't done.