Hi Carol, I took a bus ride recently from Brisbane to your lovely shop. I had never been to Brisbane before and being in my sixty’s and had a lifetime of looking for shoes to fit my size 11/12 feet only to be disappointed time after time. I wondered if it was worth the effort. What a lovely shop, you were so friendly and helpful. I prepare myself these days to walk back out of a shoe shop with nothing. Instead I purchased 2 lovely new pairs of shoes. You were even happy to post them for me as I was concerned about the weight on the flight home. My only disappointment is that I don’t live nearer. Thank you so much for your knowledge and friendly advice. I have been following you online since looking for my next purchase. Thanks Vivienne