The Shoe Garden Reviews

5.0 Rating 330 Reviews
100 %
of reviewers recommend The Shoe Garden
5.0
Based on 330 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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The Shoe Garden 5 star review on 20th March 2024
Wendy Lockie
The Shoe Garden 5 star review on 5th February 2024
Lynette Warren
The Shoe Garden 5 star review on 22nd January 2024
Maryanne Cummins
The Shoe Garden 5 star review on 22nd January 2024
Maryanne Cummins
The Shoe Garden 5 star review on 16th January 2024
Janelle Paterson
The Shoe Garden 5 star review on 18th December 2023
Natalie Ward
The Shoe Garden 5 star review on 27th October 2023
Melissa Nicol
24
Anonymous
Anonymous  // 01/01/2019
So exciting to find a store that has beautiful shoes for those of us blessed with big flippers! Boots arrived packaged so beautifully!
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Posted 2 days ago
We're so happy you found The Shoe Garden, Dawn. We loook forward to helping you find more gorgeous shoes for your beautiful, long feet! Samx
Posted 1 day ago
Beautiful shoes, a lovely owner, and fabulous service. Every pair of shoes is sized accurately unlike most other outlets.
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Posted 3 days ago
You've made my day, Dianne! Thank you for your beautiful feedback. Carolx
Posted 3 days ago
The shoes are lovely, unfortunately too long. After a quick call with Carol they're on their way back and smaller size will be sent. A pleasure to buy from this company.
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Posted 1 week ago
Oh, thanks so much Patricia and I'm so glad we could organise a swap for you. They'll be on their way to you soon. Carolx
Posted 6 days ago
I love telling people where I get my shoes from, as I always get asked, and lots of compliments!! Once again, I’m a very very happy customer thanks to Carol 💕
The Shoe Garden 5 star review on 20th March 2024
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Posted 1 week ago
Yay! I love that Wendy! It's about time our beautiful long shoes were complimented. Thanks for the lovely feedback. Carolx
Posted 6 days ago
Great service, customised communication and beautiful packaging. So much care is shown to customers of the Shoe Garden. Highly recommended for ladies with large feet!
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Posted 3 weeks ago
You've made my day, Christine! Thank you so much for your lovely review. Carolx
Posted 3 weeks ago
Brilliant service quick delivery and tracking number supplied so you know when parcel coming
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Posted 1 month ago
We're so glad you were happy with our service, Mavis. That makes us happy, too! - Samx
Posted 1 month ago
The Shoe Garden is my go to shop for all of my shoes. Carol gives accurate informatoin on the shoe widths/lengths etc and I have never had a pair that didnt fit my feet. It's so much easier shoping at the Shoe Garden, than going to shops and being diappointed they don't carry your shoe size.
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Posted 1 month ago
I was so chuffed to read your lovely review, Sandie. I am so proud to be your go-to shop and happy that our sizing information and descriptions are helpful. Carolx
Posted 1 month ago
Hi Carol I struggle to find shoes in my size ,after buying a pair from you it has be world changing for me . The service excellent and delivery time exceptional. Thank you so much
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Posted 1 month ago
Oh Clare, you took my breath away with your kind words. I am so happy you found me and that your world now includes gorgeous shoes that fit your long feet. Carolx
Posted 1 month ago
I loved every shoes I purchased and it’s absolutely fit me well and it’s comfortable. They are the best .
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Posted 1 month ago
Woohooo! That makes me so happy to hear, Wakesa. Thank you so, so much for your kind words. Carolx
Posted 1 month ago
Carol and her shop are just fantastic, excellent customer service. My latest purchase, pink boots, fit perfect 👌😁Im so happy to support Carol's small business 👌👍😁
The Shoe Garden 5 star review on 5th February 2024
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Posted 1 month ago
Awww, thanks so much Lynette. I really appreciate your support and kind words. The boots look fabulous! Carolx
Posted 1 month ago
I adore shopping at the Shoe Garden. I've always popped in when in Brisbane...but the other week I needed some shoes for an event and couldn't make it down to Brisbane. How easy and enjoyable was the online experience!!! The shoes were dropped off by a friendly courier...and I loved the little extra touch that Carol put into the delivery, beautifully wrapping each box! My own presents...so much fun, and the shoes were perfect. Exactly as described.
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Posted 1 month ago
Well, you've totally made my day today, Jade! Thanks so much for your wonderful review. I'm so glad you enjoyed your online shopping experience as much as shopping in-store. Carolx
Posted 1 month ago
Carol and the team are amazing - hands down the best and only shoe shop I got to now.
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Posted 1 month ago
Danielle, thank you! We are so thrilled to be your go-to for beautiful shoes and we look forward to helping you again. I'm doing a happy dance - Samx
Posted 1 month ago
We love this store and Carol looks after our family well. Her communication with us has been very timely, accurate and helpful. We have shopped in store once and several times online.
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Posted 2 months ago
It's my absolute pleasure Janelle. Thank you so much for your lovely review; I appreciate your kind words very much. Carolx
Posted 2 months ago
Absolutely loving my new Bresley Poncho ballet flats in stunning camel colour.  These are true to description, buttery smooth soft leather and  fit like a glove.  Straight out of the mail box and onto my feet for a whole day thanks to the inner cushioning!   I placed my order over the Christmas break and they arrived interstate to my letter box whilst The Shoe Garden was supposedly still closed… how does that happen?  Thank you Carol and team once again… you continually go above and beyond our expectations which is much appreciated and why we keep coming back!  Love these deliveries with the specially wrapped boxes complete with some fave lollies included!!!
The Shoe Garden 5 star review on 22nd January 2024 The Shoe Garden 5 star review on 22nd January 2024
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Posted 2 months ago
Woohoo! Thanks for your beautiful words, Maryanne. I'm so happy you love your new shoes AND that we managed to surprise you with a quick delivery over Chrissy. Carolx
Posted 2 months ago
I received help online from Carol, with my sizing for Archies, and they were spot on. I also took advantage of the FREE delivery, and was delighted when they arrived within 48 hours, beautifully wrapped al always. I love my Archies!!! (This is a spare pair ready for my travels later this year.)
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Posted 2 months ago
I'm so glad I could help you with sizing, Jenny, and that they arrived so swiftly. A pair of Archies is always fabulous for travelling adventures. Carolx
Posted 2 months ago
Carol you made me feel better during my home stay with Covid, sending my replacement sandles really cheered me up! 😀 my new 'blingy' sandals are Beautiful! Us Ladies with Larger/longer feet are blessed to have you with your Gorgeous Shop to turn too! ♡♡
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Posted 2 months ago
Awww, you're so welcome Leigh. Hope you're feeling better very soon and I'm so happy that you love your blingy new sandals. Yay. Carolx
Posted 2 months ago
Love my new sandals, great fit for my extra wide foot. Carol always gets it right for me even though I’m a shop online woman. The service provided by The Shoe Garden is prompt, professional and with loads of extra touches that excite me & are greatly appreciated.
The Shoe Garden 5 star review on 16th January 2024
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Posted 2 months ago
Oh, thank you so much Janelle. I am so happy that you enjoy your online shopping experience with The Shoe Garden. The sandals look fabulous on! Carolx
Posted 2 months ago
I visited shoe garden a few weeks ago and I bought 5 pairs. I love them all. So comfortable and great quality. I had my shoes posted and was really impressed with the gorgeous packaging, amazing attention to detail. I live in Perth and I waited a long time to visit and meet Carol and I wasn't disappointed. Thank you so much.
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Posted 2 months ago
It was so lovely to meet you too Vicki. I'm glad your amazing shoes arrived safely and you love them all. Thanks for those five sparkly stars! Carolx
Posted 2 months ago
I received my beautiful shoes in just a couple of days in a beautifully wrapped box. I felt like I had received my Christmas present 😊😊
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Posted 3 months ago
Thanks so much Denise. We try and make every delivery feel like Christmas all year round! What better present for yourself than some gorgeous shoes! Carolx
Posted 2 months ago
Carol is amazing and so quick! Her manner with customers is so warm and welcoming. Whether you are shopping online or in store, the shoe garden will give big feet a great experience.
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Posted 3 months ago
Awww, thanks so much Samantha for your kind words. They mean a lot to me. Carolx
Posted 2 months ago
The Shoe Garden is rated 5.0 based on 330 reviews