The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 592 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the personal service from Carol, it’s friendly and extremely efficient. And there is a good variety of shoes for those of us with large feet!!”

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Posted 2 days ago

Oh, thank you so much! I really appreciate your kind words and am thrilled that you enjoy the variety of shoes that we offer. Thanks for sharing. Carolx

Posted 1 day ago

“I was visiting Brisbane from Sydney and was introduced to The Shoe Garden by a relative. There was a great array of shoes and sandals all available in my size and I came away with not one pair but two! Nice to have a choice and the atmosphere was relaxing and the service on the floor was great.”

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Posted 6 days ago

How wonderful to read your lovely review, Ros. Thank you so much for visiting and for your kind feedback. Two pairs are definitely more exciting than one ... I'm so happy you had some great choices. Carolx

Posted 3 days ago

“I was very lucky to be given the Shoe Garden address. On our very next visit to Brisbane I visited the Shoe Garden and was very happy to find the shoe I was hoping to find. Thank you Raylene. Looking forward to meeting you Carol and Princess one day.”

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Posted 1 week ago

Oh, and we look forward to meeting you one day, too, Shirlee. I'm so glad you were able to find the shoe you were looking for and enjoyed your Shoe Garden shopping experience with Raylene. Carolx

Posted 1 week ago

“I felt very welcome in the store. I was served quickly and came away with a lovely pair of shoes, which is a real treat as I take a narrow size 44 shoe. I live interstate but have been following The Shoe Garden on Facebook so it was wonderful to be able to visit the store in person. Keep up the great work Carol and team.”

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Posted 1 week ago

Yay! Thank you for your lovely review, Heather, and I'm so happy that you were able to find a lovely pair of shoes and enjoyed your Shoe Garden in-store shopping experience. Carolx

Posted 1 week ago

“So great to find such a personable and well stocked little boutique for us larger-feet-havers. Carol is lovely and helpful and makes it a delight to visit.”

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Posted 1 week ago

Thank you so much Siobhan for your lovely review. I really appreciate your kind words and I'm thrilled that you found us and some gorgeous shoes. Carolx

Posted 1 week ago

“I loved my experience shopping at the Shoe Garden. I was well looked after and left feeling confident in my new shoes. Would highly reccomended!”

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Posted 1 week ago

Yay Kirra! You've made my day!! I'm so delighted that you left feeling confident and happy with beautiful new shoes. Thank you so much for your recommendation. Carolx

Posted 1 week ago

“Shopping at the Shoe Garden is always a wonderful experience. I'm so happy with my sandals - they fit beautifully and look fantastic! I really appreciate the high quality of care and customer service that Carol provides.”

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Posted 1 week ago

Awww, thank you so much Natalie. I'm thrilled that you always enjoy your Shoe Garden shopping experience and especially love your latest pair of sandals. They are so divine! Carolx

Posted 1 week ago

“I visited the Shoe Garden with 1 pair of shoes in mind and came out with 3 😁 it's so nice to have a choice for a change ☺️ Carol always has some great recommendations and I get to be greeted by the cutest concierge 🐶 love your work!!”

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Posted 1 week ago

Haha, that does happen a fair bit, Tonnia! Thanks for your beautiful review and Princess sends her regards, too! I'm so glad you love your THREE new pairs of shoes. Carolx

Posted 1 week ago

“As always I dropped into The Shoe Garden looking for my next pair and came away with my expected shoe, but this time I was able to introduce my mother to the wonder of the Shoe Garden experience. She was impressed with the "one and done" express service. We have always struggled to find shoes for our feet, and for mum to find the style, colour and fit first go was just amazing. Thank you Carol. As always, see you next time :)”

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Posted 2 weeks ago

It was so lovely to see you again Penni and to meet your lovely mum. Thank you both so much for visiting and for sharing your experience. It's always appreciated. Carolx

Posted 1 week ago

“The Shoe Garden is my version of Aladdin’s Cave or even Oz! Every pair fits (some are even too big!) Gone are the days of being told “we don’t have your size”. I have so many shoes, in so many colours and they make me so happy. Gorgeous Carol, the owner of The Shoe Garden chooses the most beautiful shoes each season and her customer service is incredible.”

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Posted 2 weeks ago

Woohoo! Thanks so very much for your lovely review, Clare. I am thrilled that all your colourful shoes make you happy. You've totally made my day! Carolx

Posted 1 week ago

“I love shopping for my shoes at The Shoe Garden. I am never disappointed and even have a choice of other styles to choose from. Carol is very helpful and understanding, a wonderful experience all round.”

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Posted 2 weeks ago

You've made my day, Sandra! I'm so glad you love to shop with us and have lots to choose from. Thank you so much for sharing. Carolx

Posted 1 week ago

“Carol is very helpful & provides great service. There's plenty of stock & a great range of shoes, which is a wonderful surprise to someone who has had decades of disappointment in the shoe brigade. I always come away with something beautiful to wear.”

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Posted 2 weeks ago

Oh, thank you so much Dianne! I really appreciate your kind words and I'm thrilled that you always find something beautiful. Yay! Carolx

Posted 1 week ago

“My new Hush Puppy Nessa Sandals arrived the day after I ordered them and just as described they are incredibly comfortable and look good if I say so myself.”

The Shoe Garden 5 star review on 27th November 2025

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Posted 2 weeks ago

Haha, you are totally allowed to say so yourself, Janelle! I'm so glad you love your new sandals. Thanks for the great piccie, too. Carolx

Posted 2 weeks ago

“I discovered The Shoe Garden after a long and frustrating search for larger ladies’ shoes, and I’m so glad I did. Carol is absolutely wonderful—kind, caring, gracious, and incredibly accommodating in helping me find the perfect fit. If you can visit the store in person, do it! It’s a shopping experience you won’t want to miss. Carol always has a beautiful variety of styles, and you’re sure to find your perfect pair.”

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Posted 2 weeks ago

Oh Leah, thank you so much for your beautiful words and kind review. It's so appreciated. Carolx

Posted 2 weeks ago

“The Shoe Garden delivers every time. Lovely service, great range and a real focus on making sure that you're getting a shoe that fits comfortably. Thanks for your continued commitment to us ladies who need larger size but fashionable shoes.”

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Posted 4 weeks ago

Awww, thank you so much Bec and you are very, very welcome. I appreciate your kind words so much. Carolx

Posted 4 weeks ago

“The shoes arrived quickly and they were beautifully wrapped. I was very impressed and the shoes fitted perfect and very comfortable to wear.”

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Posted 1 month ago

That's great to hear Suzanne. I'm so glad you enjoyed your Shoe Garden shopping experience. We try very hard to make it special. And fast! Carolx

Posted 1 month ago

“All my adult life I have not been able to purchase the shoes I liked in my size, 11, and now wearing orthotics, size 12. I have known about Shoe Garden for many years now, and I give thanks for Carol and CC and their mission, to provide gorgeous shoes starting at size 10. It is the most wonderful feeling walking in the Shoe Garden door knowing I could choose any shoe I see before me and be able to get them in my size. I feel acknowledged, seen, grateful and valued, and best of all I feel great having choice rocking fabulous shoes. Thank you Carol for what you do.”

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Posted 1 month ago

Oh, you are so very, very welcome, Jenny. You are most definitely acknowledged, seen and valued. I'm so chuffed that you can now rock some fabulous shoes! Woohoo! Carolx

Posted 1 month ago

“I was delighted to visit the Shoe Garden for the first time recently. With a long and narrow foot I have always found shoe shopping a trial. It is so depressing to walk into a shop and see so many lovely shoes and discover than none of them are in your size or suitable for your width. By contrast, my visit to the Shoe Garden was a breath of fresh air! So many beautiful shoes and all available in my size! It was so much fun trying on so many different options. And Carol was a delight to chat to while I did so - no pressure or hard selling - just a lovely lady who enjoys helping her customers find shoes they will love. I walked out with 2 pairs of perfectly fitting shoes and felt like I'd won the lottery! Thank you so much!”

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Posted 1 month ago

It was so lovely to meet you Melissa and I'm so glad you were spoilt for choice ... as you should be and deserve to be! Thank you so much for your kind words. Carolx

Posted 1 month ago

“I popped in for some slides I saw online and they are perfect! Carol mentioned how she had a pair in a different colour, and that they were very comfortable, and I agree, they are certainly comfortable. I wear these to work and I love them! It’s honestly so easy shopping at The Shoe Garden - this is my go-to shoe shop.”

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Posted 1 month ago

Oh Rachel, we are so proud to be your go-to shoe shop! Thanks so much for your wonderful review and I'm so glad you are loving your new slides. Don't we both have great taste ... hehe. Carolx

Posted 1 month ago

“The Shoe Garden was most helpful. I have a foot size that is difficult to fit but it was no trouble to them. My shoes fit well and are comfy to wear. They arrived very speedily.”

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Posted 1 month ago

I am so glad we were able to help, Beverley. Thank you so much for taking the time to share your feedback. And yay to shoes that fit well AND are comfy! Carolx

Posted 1 month ago

The Shoe Garden is rated 5.0 based on 592 reviews