The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 598 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new Fushia sandals, part of the $70 range. Love, love love them. Being able to buy gorgeous footwear after many years of buying whatever I could get to fit or scrunch my toes up to get something remotely pretty. Thankyou for your wonderful business and you for getting it🙏 Megan”

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Posted 4 days ago

Oh Megan, you are so welcome. I am so thrilled that you "love, love, love" your new sandals. Thanks for your wonderful feedback. Carolx

Posted 4 days ago

“It was glorious to find the extensive range of stunning larger sized shoes! Given my purchase was a Xmas gift for someone living interstate, Carole spent an inordinate amount of time assisting me tom ensure the correct size, working through colour options and styles, and explaining how to return if the fit was wrong (it was not and my daughter loved them!). The website is extremely helpful and provides such a comprehensive list of availability and sizing hints. Pricing is fantastic and the pre-loved shoes a great idea. In all, a wonderful shopping experience (and I am not a great fan of shopping). Thank you so much for your incredible shop Carole and providing those with larger feet the joy of wearing beautful shoes (and thank you for letting Archie come in despite him scaring your lovely little dog!). Look forward to buying the next pair.”

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Posted 1 week ago

Oh, you are so very, very welcome, Sharon. I am so thrilled that the shoes fitted and your daughter loved them. Yah! I so appreciate your beautiful feedback. And Archie is always welcome, too. Hehe. Carolx

Posted 1 week ago

“It was so nice to find a shoe shop where having larger feet is the norm, rather than the exception! The shoe garden has a lovely selection of shoes, none of which are big and ugly, but big and beautiful! I was also able to sell some shoes through them and spend the money in store🙂 What a great idea!”

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Posted 1 week ago

Yay for being the norm and yah for beautiful shoes. Thanks so much for your lovely review, Sue. And I'm so glad we were able to help you sell some shoes ... to purchase more beautiful shoes. Hehe. Carolx

Posted 1 week ago

“Having size 11 feet, I used to dread buying shoes. Then I found the Shoe Garden and my issue now is to STOP buying shoes. Carole has created an absolute gem of a shop for people with long feet - the variety of shoes is fabulous, the service is friendly and professional, and prices are comparable to other shoe shops. I also really like how Carole presents the shoes on her website with pictures of herself wearing them and helpful comments about the shoes and sizing tips.”

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Posted 1 week ago

Haha, what a great issue to have, Alison. Thank you for your lovely words and I'm so happy you always enjoy your Shoe Garden shopping experience. Carolx

Posted 1 week ago

“I found the shoes I had seen on line very easily on the shelves. There were a few of us in the store but we were all very patient as the lady serving was so pleasant to everyone and was flitting between us. Once I tried my size I bought them! It is always a pleasure going to visit the Shoe Garden and see so many shoes for ladies with larger feet.”

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Posted 1 week ago

Yay! Thank you so much for your beautiful words, Louise ... and for your patience on the day! Carolx

Posted 1 week ago

“This shop is amazing for ladies with larger feet. So much variety, good pricing, and the review by Carol on every shoe, which allows more accuracy with buying online. I also love the pre-loved range for buying and selling. Quick responses and fast postage always. The lovely wrapping and little sweets bag always goes down a treat. Thanks Carol xx”

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Posted 1 month ago

Awww, thank you so much, Marg, and you're very, very welcome. I am so chuffed that you love your Shoe Garden shopping experience. Carolx

Posted 1 month ago

“I love the personal service from Carol, it’s friendly and extremely efficient. And there is a good variety of shoes for those of us with large feet!!”

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Posted 1 month ago

Oh, thank you so much! I really appreciate your kind words and am thrilled that you enjoy the variety of shoes that we offer. Thanks for sharing. Carolx

Posted 1 month ago

“I was visiting Brisbane from Sydney and was introduced to The Shoe Garden by a relative. There was a great array of shoes and sandals all available in my size and I came away with not one pair but two! Nice to have a choice and the atmosphere was relaxing and the service on the floor was great.”

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Posted 1 month ago

How wonderful to read your lovely review, Ros. Thank you so much for visiting and for your kind feedback. Two pairs are definitely more exciting than one ... I'm so happy you had some great choices. Carolx

Posted 1 month ago

“I was very lucky to be given the Shoe Garden address. On our very next visit to Brisbane I visited the Shoe Garden and was very happy to find the shoe I was hoping to find. Thank you Raylene. Looking forward to meeting you Carol and Princess one day.”

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Posted 1 month ago

Oh, and we look forward to meeting you one day, too, Shirlee. I'm so glad you were able to find the shoe you were looking for and enjoyed your Shoe Garden shopping experience with Raylene. Carolx

Posted 1 month ago

“I felt very welcome in the store. I was served quickly and came away with a lovely pair of shoes, which is a real treat as I take a narrow size 44 shoe. I live interstate but have been following The Shoe Garden on Facebook so it was wonderful to be able to visit the store in person. Keep up the great work Carol and team.”

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Posted 1 month ago

Yay! Thank you for your lovely review, Heather, and I'm so happy that you were able to find a lovely pair of shoes and enjoyed your Shoe Garden in-store shopping experience. Carolx

Posted 1 month ago

“So great to find such a personable and well stocked little boutique for us larger-feet-havers. Carol is lovely and helpful and makes it a delight to visit.”

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Posted 1 month ago

Thank you so much Siobhan for your lovely review. I really appreciate your kind words and I'm thrilled that you found us and some gorgeous shoes. Carolx

Posted 1 month ago

“I loved my experience shopping at the Shoe Garden. I was well looked after and left feeling confident in my new shoes. Would highly reccomended!”

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Posted 1 month ago

Yay Kirra! You've made my day!! I'm so delighted that you left feeling confident and happy with beautiful new shoes. Thank you so much for your recommendation. Carolx

Posted 1 month ago

“Shopping at the Shoe Garden is always a wonderful experience. I'm so happy with my sandals - they fit beautifully and look fantastic! I really appreciate the high quality of care and customer service that Carol provides.”

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Posted 1 month ago

Awww, thank you so much Natalie. I'm thrilled that you always enjoy your Shoe Garden shopping experience and especially love your latest pair of sandals. They are so divine! Carolx

Posted 1 month ago

“I visited the Shoe Garden with 1 pair of shoes in mind and came out with 3 😁 it's so nice to have a choice for a change ☺️ Carol always has some great recommendations and I get to be greeted by the cutest concierge 🐶 love your work!!”

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Posted 1 month ago

Haha, that does happen a fair bit, Tonnia! Thanks for your beautiful review and Princess sends her regards, too! I'm so glad you love your THREE new pairs of shoes. Carolx

Posted 1 month ago

“As always I dropped into The Shoe Garden looking for my next pair and came away with my expected shoe, but this time I was able to introduce my mother to the wonder of the Shoe Garden experience. She was impressed with the "one and done" express service. We have always struggled to find shoes for our feet, and for mum to find the style, colour and fit first go was just amazing. Thank you Carol. As always, see you next time :)”

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Posted 1 month ago

It was so lovely to see you again Penni and to meet your lovely mum. Thank you both so much for visiting and for sharing your experience. It's always appreciated. Carolx

Posted 1 month ago

“The Shoe Garden is my version of Aladdin’s Cave or even Oz! Every pair fits (some are even too big!) Gone are the days of being told “we don’t have your size”. I have so many shoes, in so many colours and they make me so happy. Gorgeous Carol, the owner of The Shoe Garden chooses the most beautiful shoes each season and her customer service is incredible.”

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Posted 1 month ago

Woohoo! Thanks so very much for your lovely review, Clare. I am thrilled that all your colourful shoes make you happy. You've totally made my day! Carolx

Posted 1 month ago

“I love shopping for my shoes at The Shoe Garden. I am never disappointed and even have a choice of other styles to choose from. Carol is very helpful and understanding, a wonderful experience all round.”

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Posted 1 month ago

You've made my day, Sandra! I'm so glad you love to shop with us and have lots to choose from. Thank you so much for sharing. Carolx

Posted 1 month ago

“Carol is very helpful & provides great service. There's plenty of stock & a great range of shoes, which is a wonderful surprise to someone who has had decades of disappointment in the shoe brigade. I always come away with something beautiful to wear.”

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Posted 1 month ago

Oh, thank you so much Dianne! I really appreciate your kind words and I'm thrilled that you always find something beautiful. Yay! Carolx

Posted 1 month ago

“My new Hush Puppy Nessa Sandals arrived the day after I ordered them and just as described they are incredibly comfortable and look good if I say so myself.”

The Shoe Garden 5 star review on 27th November 2025

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Posted 1 month ago

Haha, you are totally allowed to say so yourself, Janelle! I'm so glad you love your new sandals. Thanks for the great piccie, too. Carolx

Posted 1 month ago

“I discovered The Shoe Garden after a long and frustrating search for larger ladies’ shoes, and I’m so glad I did. Carol is absolutely wonderful—kind, caring, gracious, and incredibly accommodating in helping me find the perfect fit. If you can visit the store in person, do it! It’s a shopping experience you won’t want to miss. Carol always has a beautiful variety of styles, and you’re sure to find your perfect pair.”

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Posted 1 month ago

Oh Leah, thank you so much for your beautiful words and kind review. It's so appreciated. Carolx

Posted 1 month ago

The Shoe Garden is rated 5.0 based on 598 reviews