The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 541 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 541 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love The Shoe Garden! I also love going to the Theatre and Opera and the gorgeous shiny glittering shoes i buy from Carol are a very important part of my look! I feel gorgeous and it hasn't always been this way...having large feet means that i had limited choice when it came to shoes...but look at me now!!! Thankyou Carol!”

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Posted 1 day ago

Oh Judith, you are so, so welcome. We are thrilled that you now have glittering, gorgeous shoes to take out to the theatre and opera. Thanks for the love. Carolx

Posted 1 day ago

“Love the shoe garden and the fabulous staff, whether you go in or shop online the experience is fabulous…. Carol and her team as so lovely”

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Posted 1 day ago

Awww, thanks so much Elizabeth. We are chuffed that you enjoy shopping with us in-store and online. Thanks for sharing. Carolx

Posted 1 day ago

“Delight when I put on a pair of sparkly sneakers, clasped my hands to my face and said ooohhh they look like girl shoes. In the past I have always had to buy men's shoes in runners and only wished I could wear the pretty girl ones, lol! So, I will be back to buy more, and the shop and the owner are delightful, pleasant, helpful and you could lose hours in there. I am very happy thanks!”

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Posted 5 days ago

Oh Michelle, here is to many more pretty girl shoes! Thank you for your beautiful review. We are so happy that you're so happy! Carolx

Posted 5 days ago

“The Shoe Garden was amazing! Never been to a store that actually EASILY catered for my shoe size and had so many cute styles. Will definitely be going back!”

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Posted 1 week ago

Woohooo! We look forward to welcoming you back Naomi for more cute shoes. Thanks for your kind words and lovely review. Carolx

Posted 6 days ago

“I have been shopping at The Shoe Garden for many years. My early days were via long distance/online, and after a move now it’s in person. I have had only stellar customer service experiences over the years. The deliveries were always very quick, and the one time I had to return a very pretty pair of green sandals (sadly too narrow for me), it was easy, quick and money was returned immediately. The shop itself is cute, has a lot of variety and the owner Carol has always been in residence when I have been there and has helped me. She has always been pleasant and knowledgeable and suggests various styles. For us long footed people, this shop is a godsend and makes shoe shopping a pleasure for probably the first time ever (if you have longer than average feet, you know how painful shopping for shoes usually is). Those of us in this club know how important this little shop of goodies is for us. Thank you Carol.”

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Posted 1 week ago

I am so pleased and proud that shoe shopping is now a pleasure for you, Kathy! Yay. Thank you for your absolutely beautiful review. It's so appreciated. Carolx

Posted 6 days ago

“This is the only shop we can go to for my daughter who is a size 12 C fitting in shoes. I have been shopping here for 3 years and have loved the shop s as nd the variety of shoes available”

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Posted 1 week ago

Thank you so much Ann. I'm so glad we can help your daughter find fabulous shoes. I really appreciate your lovely review. Carolx

Posted 1 week ago

“This is the second time I've shopped at Shoe Garden and I'm always surprised at your sizes and of course the fantastic choices. I'm like your 73 year d client who got compliments on her sparkly sneakers. I bought a pair of leather tan shoes fory nephew's wedding last Friday and I got many compliments as in the past I have had to buy men's shoes which are not flattering at all and I do not trust on line with my shoe size between 43 and 44. Carol put you at ease the minute you walk in, she doesn't crowd you or is pushy in any way. It's like I can breathe and relax while shopping without feeling I have to hurry up and make a decision. It is the polar opposite. You feel like a friend when you enter the shoe Oasis. Thank you for making it a pleasure to shop for shoes. Your shop and you are cherished by I'm sure all who enter. Thank you. April”

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Posted 1 week ago

Oh April, thank you for your heartfelt and amazing review. I am so happy that you feel comfortable and relaxed shopping with us and are now getting compliments on your beautiful shoes. Yay! Carolx

Posted 1 week ago

“I just love shopping online or in person when in Brisbane at the Shoe Garden. For starters they sell shoes in my size (most shops don't). There is always a great selection of styles & colours to choose from, any questions I have are answered - Carol offers personal service & advice. She sends me a lovely note & some sweets as well & the shoes always come wrapped prettily. I've ordered shoes online to try & if they haven't been right she's been happy to refund without drama. What's not to love? Shoe shopping as it should be.”

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Posted 1 week ago

That's music to my ears, Kelley! "Shoe shopping as it should be" ... yay! Thank you so much for your wonderful review. Carolx

Posted 1 week ago

“Stepping out of my comfort zone and into a pair of sparkly white sneakers at The Shoe Garden for an upcoming holiday was just the change I needed. Advice on how to keep my new sneakers looking like new is much appreciated. I love it that I can look at the online catalogue for whats available and narrow down my choices before my visit as it saves me time and legwork.”

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Posted 1 week ago

Yay to change and yay to sparkly white sneakers! Thanks for your kind words, Kerri. And safe and happy travels. Don't forget to send us some piccies. Carolx

Posted 1 week ago

“I received a lovely welcome on arrival. There were plenty of beautiful shoes to choose from. The interior was well set out. A bonus was the parking out the back. I left with two pairs of shoes and will be back as soon as I can. 🙂”

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Posted 1 week ago

We look forward to welcoming you back Jenny and are so chuffed that you enjoyed shopping in-store with us. And the best news ... there are still soooooooooooooooooooo many new shoes to come for this Spring/Summer. Carolx

Posted 1 week ago

“What a fabulous find … having just moved from Sydney I had no idea there is such a store with such variety in Brisbane. For the very first time in my life ( I’m 74) on Saturday I was in the city and a lady said to me “ oh I love your shoes!” Can you imagine how I felt! My size 44 sparkly sneakers admired. Shoe Garden has a wonderful selection and the most helpful experienced customer service. Thank you Sam and Carole”

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Posted 1 week ago

Oh wow! Susan, I got teary reading your review .. your first ever compliment about your shoes! Thank you for sharing that and I'm so glad you love your sparkly new sneakers. Thank you also for your kind words about your Shoe Garden shopping experience. It's so appreciated. Carol & Samx

Posted 1 week ago

“Always a genuine, friendly welcome at The Shoe Garden. I bought a gorgeous pair of summer slides, Pearl trimmed & so comfy, yet stylish. The Shoe Garden is heaven for those of us with long feet, choices choices!!”

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Posted 1 week ago

Aw, thanks so much for your lovely review, Jen. Yay for comfy AND stylish, not to mention pearl trimmed, summer slides! Big thanks for sharing. Carolx

Posted 1 week ago

“Beautiful shoes, great service, big sizes. And they always arrive in no time from when ordering. They come to you wrapped up so beautifully, always makes me feel special. Thank you xx”

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Posted 1 week ago

Yay! Mission accomplished that you feel special, Julie. Because you very much are to us at The Shoe Garden. Thank you so much for your beautiful review. Carolx

Posted 1 week ago

“Well why wouldn't I give my new Hinako Wander Champagne slides a 5 star rating. They're beautiful soft stylish and just so cute. I love them. Even the box ix pretty. Thank you Carol from The Shoe Garden”

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Posted 2 weeks ago

Five shiny stars ... thank you Vicki! I'm SO glad you love your new slides. Thank you for your fabulous feedback. Carolx

Posted 2 weeks ago

“Simply The Best... I can not put it, any simpler than that. Thank you Carol.”

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Posted 2 weeks ago

Oh wow! That is so kind, Bex. Thank you v v much ... and you're v v welcome! Carolx

Posted 2 weeks ago

“What a beautiful business you have and how refreshing it is to be able to buy shoes that fit. I purchased a pair of shoes which were a little big ( which is a first ) and Carol has gone above and beyond to make sure that I received the correct size.. Exceptional Customer Service and such a professional and friendly lady to speak to over the phone. I highly recommend this professional lady and her wonderful business. Thank you so much, Carol.”

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Posted 4 weeks ago

Oh Deborah, you've totally made my day today! Thank you so much for your wonderful review and recommendation; it really means a lot. Carolx

Posted 4 weeks ago

“Had everything I wanted and more, felt genuinely understood and the shoes were high quality. 100% will go back”

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Posted 1 month ago

We so look forward to welcoming you back again! And thank you so much for your beautiful review. Carolx

Posted 1 month ago

“Carol has a fantastic range of shoes. The delivery is very fast, and the customer service is impeccable. Highly recommend shopping with them!”

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Posted 1 month ago

Thank you so much for your beautiful recommendation and kind words, Sara. They mean a lot. Carolx

Posted 1 month ago

“I just love going to the Shoe Garden. The whole team is always so helpful, friendly and professional. They all take a lot of care in helping to accommodate any foot/leg issues with your purchases and the range caters for your whole personality from work to fun, casual and being at home, it is a real happy place for me.”

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Posted 1 month ago

Oh Kylie, we are so proud to be your happy place. Thank you for your lovely review. We always enjoy your visits and catching up. Carolx

Posted 1 month ago

“It's a great shop for women with large feet - plenty of fashionable sandals, shoes and boots to choose from at reasonable prices and great services as well! Colleagues, friends and family are always commenting on how stylish my shoes and boots are!”

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Posted 1 month ago

Thank you so much Cathy! And yay to compliments about your shoes and boots; that's wonderful. Carolx

Posted 1 month ago

The Shoe Garden is rated 5.0 based on 541 reviews