The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 512 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful shoes, delivered promptly and gorgeously wrapped. Love The Shoe Garden I can always find beautiful shoes to fit me (size 11).”

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Posted 2 days ago

Aw, thank you Debra! We love that you love us and so appreciate you taking the time to share your wonderful feedback. Carolx

Posted 1 day ago

“My order arrived promptly, beautifully gift wrapped as always, with a hand written note and a little bag of lollies, that I always enjoy. My sneakers are lovely, fit my size 11 feet perfectly and they are so comfy.”

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Posted 1 week ago

How fabulous! Thanks so much Winsome for your wonderful review. I'm so glad, too, that you love your new sneakers. Lovely and comfy are such a fabulous combination! Carolx

Posted 1 week ago

“From the warm welcome in-store to the extra care taken online, it’s those personal touches that make shopping at The Shoe Garden feel special, every single time.”

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Posted 1 week ago

Oh Leanne, thank you so much for such a lovely review. It's really, really appreciated. Carolx

Posted 1 week ago

“Customer service was amazing. I chatted to everyone in the shop and it was so lovely.”

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Posted 1 week ago

Yay! That's so lovely to hear Desley. We have such a beautiful community here. Thanks for being a part of it. Carolx

Posted 1 week ago

“Absolutely love the range of well priced shoes and gorgeous available and the lovely customer service!”

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Posted 2 weeks ago

That is so wonderful to hear, Nancy. Thank you so much! Carolx

Posted 2 weeks ago

“Fabulous service as always from Carol & her team”

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Posted 3 weeks ago

We really do try! So glad we're able to help you from across the country. - SamX

Posted 3 weeks ago

“Fabulous comfortable and stylish shoes and service as always!”

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Posted 3 weeks ago

We're so glad to hear you love your fabulous shoes, Jan, and the comfort is such a bonus! Enjoy, SamX

Posted 3 weeks ago

“I love love the Shoe Garden!!! For a long time I struggled to find shoes in my size and resorted to men’s shoes. Ten years ago, my mum took me in to see Carol at her beautiful shop and it was like heaven. I left with several pairs and have been shopping there for the last 10 years. My cupboard is now full of Carol’s beautiful shoes. Carol has such a lovely presence and is willing to help you in any way possible to find what you are looking for. This is the place to go if you need shoes in a larger size! I highly recommend the shoe garden and don’t mind having to drive over 400km to visit and shop there.”

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Posted 3 weeks ago

Oh, Georgie, thank you for your lovely words. It means the world to us that the Shoe Garden means so much to you! We'll look forward to your next visit. - SamX

Posted 3 weeks ago

“I have always had trouble finding shoes to fit my size 13 feet and often had to settle for men's shoes!! Imagine my delight when I discovered The Shoe Garden and the beautiful Carol 💕 Now I not only have a choice of all colours of the rainbow but the shoes are stylish and make you feel elegant & feminine. Carol & her lovely ladies are so wonderful and always go the extra mile to ensure you are happy. My feet have never been so happy and I always recommend The Shoe Garden to whoever I can - visit for yourself - you won't be disappointed!!”

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Posted 4 weeks ago

Oh Barbara, I got teary reading your lovely review. Thank you so much! I'm thrilled that your feet are happy now with stylish, elegant and feminine choices! Carolx

Posted 4 weeks ago

“Carol from The Shoe Garden was so helpful when my shoes were not the right size for my fee. I was able to change them very quickly. They arrived without delay. The price was very good and the shoes are comfy.”

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Posted 4 weeks ago

I am so glad we were able to swap sizes for you Beverley. Thanks so much for sharing and yay that you love your shoes. Carolx

Posted 4 weeks ago

“Being a size 12, I have been shopping at the Shoe Garden for a number of years. Carol (and Princess) always greet me with a smile and assistance is always forthcoming… so many choices!!! I thoroughly recommend Carol and the Shoe Garden if having trouble finding great shoes for big feet!!”

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Posted 4 weeks ago

Thank you for your lovely words and recommendation, Liz. It means the world! Carolx

Posted 4 weeks ago

“Always a fabulous experience! The Shoe Garden team are always helpful and, most importantly, know their products and give great advice. They are a godsend!!”

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Posted 4 weeks ago

Aw, thank you so much Susannah. Your lovely words make me feel very proud. Carolx

Posted 4 weeks ago

“First time in years (decades) when shopping for shoes was fun! Finally comfortable but beautiful even frivolous shoes for my problematic feet-thank you!”

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Posted 4 weeks ago

Yay! You've made my day!! So happy to hear that your Shoe Garden shopping experience was fun. Carolx

Posted 4 weeks ago

“Enjoyed shopping and meeting you Carol.Your very helpful just wish your support was in Townsville. Say hello to princess.”

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Posted 4 weeks ago

“Always enjoy shopping at the Shoe Garden. Carol is so helpful in finding the right sized shoe for you. Thoroughly recommend, Carol & the Shoe Garden.”

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Posted 4 weeks ago

Thank you very, very much for your kind words and your recommendation! Carolx

Posted 4 weeks ago

“Carol (aka our fairy godmother) and her lovely team came to the rescue, and sent my beautiful shoes literally across the country. I am now so super excited for my event!”

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Posted 1 month ago

Haha, we are very proud to be your fairy godmother! Have a wonderful time at the wedding in your gorgeous shoes and thank you so much for your beautiful review. Carolx

Posted 1 month ago

“A much loved and very special necessity for all with larger feet, where there is choice and care”

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Posted 1 month ago

How absolutely lovely, Melissa. I adore how you say "where there is choice and care." Mission accomplished then. Thank you so much. Carolx

Posted 1 month ago

“I am thrilled to my boots - well sparkly sandals with a heel in fact! I have Big feet and am so tired of seeing only orthopaedic type shoes available in 43’s. And they are better and more comfortable than I could have hoped for. WOW. Delivery and relationship with the owner absolutely Impeccable. Plus - supporting Micro Financing? FAB!!”

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Posted 1 month ago

Haha, I'm so happy that you're so thrilled with your divine new heels, Pip. Thank you for your amazing feedback; it's so appreciated. And yes, enough with orthopaedic shoes and bring on gorgeous long shoes with sparkle! Carolx

Posted 1 month ago

“Excellent service with beautiful shoes. Carol is always just a phone call away for advice.”

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Posted 1 month ago

I sure am, Wendy. Thank you for your lovely words. Carolx

Posted 1 month ago

“Thank you for my lovely slippers, they are so cosy and I took a chance of getting the right size, so glad I have found you even thought you are in Queensland and me in Victoria. Meryle”

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Posted 1 month ago

Yay! Welcome to The Shoe Garden, Meryle. We are so happy that you love your cosy slippers and that you found us. Carolx

Posted 1 month ago

The Shoe Garden is rated 5.0 based on 512 reviews