The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 564 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carol has a fantastic range of shoes. The delivery is very fast, and the customer service is impeccable. Highly recommend shopping with them!”

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Posted 2 months ago

Thank you so much for your beautiful recommendation and kind words, Sara. They mean a lot. Carolx

Posted 2 months ago

“I just love going to the Shoe Garden. The whole team is always so helpful, friendly and professional. They all take a lot of care in helping to accommodate any foot/leg issues with your purchases and the range caters for your whole personality from work to fun, casual and being at home, it is a real happy place for me.”

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Posted 2 months ago

Oh Kylie, we are so proud to be your happy place. Thank you for your lovely review. We always enjoy your visits and catching up. Carolx

Posted 2 months ago

“It's a great shop for women with large feet - plenty of fashionable sandals, shoes and boots to choose from at reasonable prices and great services as well! Colleagues, friends and family are always commenting on how stylish my shoes and boots are!”

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Posted 2 months ago

Thank you so much Cathy! And yay to compliments about your shoes and boots; that's wonderful. Carolx

Posted 2 months ago

“What a wonderful discovery finding the Shoe Garden. All my life I have struggled to find shoes to fit large feet and have always settled for whatever I could find in the relevant size. What a joy to have beautiful shoes, stylish and in my size. I had a huge choice and ended up buying two pairs one for work and one for fun but will be back for more soon. Have come back to Toowoomba telling all and sundry about the shoe garden”

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Posted 2 months ago

Yay! I am so glad you found us, Patricia, and two new gorgeous pairs of shoes. Thank you for spreading the word in Toowoomba and for taking the time to share your lovely feedback. Carolx

Posted 2 months ago

“One of best days of my life was when I discovered The Shoe Garden after spending years trying to find shoes that fit. Carol is wonderful & it is always a pleasure to see her.”

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Posted 2 months ago

Awwww, that's so kind Judy! It is always fabulous to see you and share a laugh. Thank you for your beautiful words. Carolx

Posted 2 months ago

“Hi Carol, thank you for being that lovely person on the other end of my purchase. Your store looks beautiful and have a lovely range of shoes for our feet to look gorgeous in. I was so happy to find a pair of lovely D & J white sneaker LUBU-DJL in my size 44. My order was promptly delivered to my door. I had initially made a mistake in my size for the shoe but called Carol and it was no problem to have them returned and she sent the correct size to me. Nothing was too big to sort out. They are so comfortable, and I feel great in them.”

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Posted 2 months ago

Yay! I am so glad you feel great in your gorgeous sneakers. And that we were able to quickly send the correct size to you. Many thanks for your kind words. Carolx

Posted 2 months ago

“As always, when I made the trek into The Shoe Garden from Tamborine Mountain, I got exactly what I was looking for, reasonable price, beautiful shoes. In fact, I have them on right now! What I particularly like is that I am 164 cm tall, not overweight, and I have size 12 feet. Any other shoe shop will tell me that they need to measure my feet as I could not possibly have that size. So courtesy, great choice, great quality, great service!!”

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Posted 2 months ago

Haha, yay to being in your shoes as you review your Shoe Garden shopping experience. I'm so glad you love them, Sue. Thanks for your amazing feedback, too. Carolx

Posted 2 months ago

“Such a fantastic range of shoes All in my size 11 So many different styles to choose from. Carol is so lovely and helpful in finding just the right pair of shoes in the colours I was after. Absolutely well worth the drive up from the Gold Coast”

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Posted 2 months ago

Thank you so much Lorraine for your lovely review and feedback. It is so appreciated and I'm thrilled that visiting The Shoe Garden was worth the long drive. Yay. Carolx

Posted 2 months ago

“The best service. Wonderful shoes. I live in WA and I’m treated as well as if I’m sitting in the store. Purchases sent very quickly with a little bag of lollies. Thank you so much for your polite and efficient service.”

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Posted 2 months ago

Well, you've totally made my day, Sue! Thank you so much for your beautiful review and I'm thrilled that you enjoyed your Shoe Garden shopping experience from the other side of the country! Carolx

Posted 2 months ago

“As the Shoe Garden is THE shoe shop for me, I'm able to message Carol and lock in any of my favourite shoes that pop up on her emails or posts. Of course, last week was like most visits, there was another pair that caught my eye too! Always a pleasure so see the pretty colours and options.”

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Posted 2 months ago

Oh Jenny, we are SO proud to be your go-to shoe shop! Thank you for your lovely review and yes, that second pair was particularly gorgeous ... it would have been too hard to resist! Hehe. Carolx

Posted 2 months ago

“Such a treat when that lovely bow tied package arrives. What wonderful service. Gorgeous shoes and a donation to a fantastic charity. Doesn't get much better. Thank you!!!”

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Posted 2 months ago

Awww, you're so welcome Penny. Thank you for your beautiful words and we are so glad you enjoyed your Shoe Garden shopping experience so much. Carolx

Posted 2 months ago

“Shoes were sent in a timely manner with lots of comunication before and after delivery. Very professional sales Lady..x”

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Posted 2 months ago

Oh, thank you so much for your lovely feedback, Liz. We are so glad you enjoyed your Shoe Garden shopping experience. Carolx

Posted 2 months ago

“Beautiful shoes, delivered promptly and gorgeously wrapped. Love The Shoe Garden I can always find beautiful shoes to fit me (size 11).”

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Posted 3 months ago

Aw, thank you Debra! We love that you love us and so appreciate you taking the time to share your wonderful feedback. Carolx

Posted 3 months ago

“My order arrived promptly, beautifully gift wrapped as always, with a hand written note and a little bag of lollies, that I always enjoy. My sneakers are lovely, fit my size 11 feet perfectly and they are so comfy.”

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Posted 3 months ago

How fabulous! Thanks so much Winsome for your wonderful review. I'm so glad, too, that you love your new sneakers. Lovely and comfy are such a fabulous combination! Carolx

Posted 3 months ago

“From the warm welcome in-store to the extra care taken online, it’s those personal touches that make shopping at The Shoe Garden feel special, every single time.”

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Posted 3 months ago

Oh Leanne, thank you so much for such a lovely review. It's really, really appreciated. Carolx

Posted 3 months ago

“Customer service was amazing. I chatted to everyone in the shop and it was so lovely.”

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Posted 3 months ago

Yay! That's so lovely to hear Desley. We have such a beautiful community here. Thanks for being a part of it. Carolx

Posted 3 months ago

“Absolutely love the range of well priced shoes and gorgeous available and the lovely customer service!”

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Posted 3 months ago

That is so wonderful to hear, Nancy. Thank you so much! Carolx

Posted 3 months ago

“Fabulous service as always from Carol & her team”

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Posted 3 months ago

We really do try! So glad we're able to help you from across the country. - SamX

Posted 3 months ago

“Fabulous comfortable and stylish shoes and service as always!”

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Posted 3 months ago

We're so glad to hear you love your fabulous shoes, Jan, and the comfort is such a bonus! Enjoy, SamX

Posted 3 months ago

“I love love the Shoe Garden!!! For a long time I struggled to find shoes in my size and resorted to men’s shoes. Ten years ago, my mum took me in to see Carol at her beautiful shop and it was like heaven. I left with several pairs and have been shopping there for the last 10 years. My cupboard is now full of Carol’s beautiful shoes. Carol has such a lovely presence and is willing to help you in any way possible to find what you are looking for. This is the place to go if you need shoes in a larger size! I highly recommend the shoe garden and don’t mind having to drive over 400km to visit and shop there.”

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Posted 3 months ago

Oh, Georgie, thank you for your lovely words. It means the world to us that the Shoe Garden means so much to you! We'll look forward to your next visit. - SamX

Posted 3 months ago

The Shoe Garden is rated 5.0 based on 564 reviews