The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 665 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 665 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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The Shoe Garden 5 star review on 9th February 2026

123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was thrilled to find this shop as I have always struggled to find shoes in my size. They have a wonderful selection and great customer service. This will be my go-to place from now on.”

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Posted 1 month ago

And we are thrilled that you found us, Andrea! Thank you for your lovely review and we are very proud to be your go-to shoe shop. Carolx

Posted 1 month ago

“Carol is always welcoming. You go in with an idea and always walk out with what you want. Sometimes X 2. Nothing is rushed and she has all the time for you to just have a look without feeling the need to select something. Will always go back when I need shoes.”

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Posted 1 month ago

You've made my day, Christine! Thanks so much for your lovely review. I am so pleased you always find something and feel comfortable and relaxed doing so. Carolx

Posted 1 month ago

“The Shoe Garden is always adding so many beautiful styles for us to choose from. I love them all 👠👡👢👟”

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Posted 1 month ago

And I always love seeing how you style them, Clare! Thanks so much for your kind words. Carolx

Posted 1 month ago

“Friendly staff. Great range of shoes - good quality, comfortable, colourful or practical colours, unusual or practical styles and brands.”

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Posted 1 month ago

Yay! I so appreciate your fabulous review. Many thanks. Carolx

Posted 1 month ago

“I have been visiting this wonderful shop for quite a few years now and have never walked out empty-handed. Always with a smile on my face in anticipation of wearing my beautiful new shoes. If you have never visited Carol then you are missing out on a wonderful experience”

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Posted 1 month ago

Awww, thank you so much for your kind words, Julie. I am chuffed that you always find something fabulous at The Shoe Garden! Carolx

Posted 1 month ago

“I love shopping at the Shoe Garden. They always have a great range of shoes that actually fit me (size 13). The staff are so helpful. I often buy when the specials are on and get great shoes at a good price. I even got a fun pair of silver sparkly boots for my birthday costume. Love them.”

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Posted 1 month ago

Thank you for your lovely words, Marianne. And haha, I hope the silver boots were a hit. Carolx

Posted 1 month ago

“Carol owner of The Beautiful Shoe Garden in Brisbane is Amazing. Her Store is Beautiful. Her Eye for Detail of such Fantastic Shoes, is Outer this World . I have been Buying Shoe Garden Shoes from Carol , now for Years. I wouldn't go any where else . Thankyou Carol🩷🤎🩷🤎🩷🤎🩷”

The Shoe Garden 5 star review on 7th May 2026

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Posted 1 month ago

Oh Charmaine, thank you for your beautiful words. They mean a lot to me. And squeal ... I'm so glad you love your new pink boots. They are so you.

Posted 1 month ago

“Fabulous service, fast postage and the shoes arrived all parcelled up like a lovely present!”

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Posted 1 month ago

Awww, what a lovely review Deborah. Thank you so much! Carolx

Posted 1 month ago

“These wonderful Hinako boots are fabulous, fantastic and wondrous in every way. The leather is so soft I’ve worn them for the first time today and had them on all day and they are so comfortable and they look absolutely amazing. I love them.”

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Posted 1 month ago

Wow! That's amazing Cathy. I'm so glad your gorgeous boots are fabulous, fantastic and wondrous! I love it when comfort and style combine! Enjoy. Carolx

Posted 1 month ago

“I wanted shoes that I could wear to busy days at work that were closed in and comfortable but not too casual like running shoes and these are perfect.”

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Posted 1 month ago

Yay! I love that your D&J "Edgey" sneakers are perfect, Teneale. Comfortable and stylish is an amazing combination. Enjoy. Carolx

Posted 1 month ago

“I have no complaints with the Shoe Garden very professional and a great array of shoes. Very lucky to have found a store to cater for a larger size”

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Posted 1 month ago

And we are very lucky that you found us, too, Kellie. Thank you for your kind words and feedback. Carolx

Posted 1 month ago

“The Golden Child”

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Posted 1 month ago

Thanks so much Anne-Lise! Carolx

Posted 1 month ago

“Top notch customer service. Regular updates on your package. Beautifully package. 10/10”

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Posted 1 month ago

Awww, thanks so much. Your lovely feedback means the world to us. Carolx

Posted 1 month ago

“The Shoe Garden is a truly beautiful shop. There are so many wonderful shoes to choose from, in many styles and colours. Carol and the staff are so incredibly friendly and helpful. It’s like walking into a magical wonderland! The shop is so warm and welcoming. Fabulous atmosphere. An absolutely fabulous shopping experience!”

The Shoe Garden 5 star review on 20th April 2026

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Posted 1 month ago

Ohhhh, a "magical wonderland" ... what a beautiful description Louise. Thank you so much for your beautiful words. It took my breath away! Carolx PS. I just adore your outfit and the pink Simmys are divine!

Posted 1 month ago

“I have been a customer of The Shoe Garden for the last 13 years, and now buy shoes there for my long-footed 12-year-old daughter! Always great selection, quality shoes, competitive prices, service. Highly recommend.”

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Posted 1 month ago

Awww, thanks for the lovely recommendation, Paula! It's always so nice seeing you (and now with your daughter!) in-store. Carolx

Posted 1 month ago

“Just unpacked my purple boots. OMG I adore them so so much. The leather is silky soft, and perfect shade of purple. My first purchase from you and how divine is your parcel service! It was like opening a gift from a friend and then there were lollies too lol 😂 Thank you very much !!”

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Posted 2 months ago

Oh, you are so, so welcome Jo. I am chuffed that you enjoyed receiving your "gift" from us and that you love your purple boots so much. They are indeed divine! Carolx

Posted 2 months ago

“So delighted with my latest purchase from the Shoe Garden. I could of course have them posted to me, but I love a day when I can go to the shop, try on the shoes and see what else is on offer, at least a few times each year. The Shoe Garden website is so user friendly, coupled with Carol's intimate knowledge of her stock, I can confidently purchase on line or in store knowing the shoes will fit and suit my needs.”

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Posted 2 months ago

Thank you so much Kerri for your fabulous feedback. It was lovely to catch up with you again and I always appreciate your donations to MicroLoan Foundation Australia, too. Carolx

Posted 2 months ago

“Experienced online shopper and Carol has just the best customer service ever - best range of shoes for “feet of substance” and great service. My new Bronze Rollie Derby shoes are more magnificent in real life than in the photo. Great brand of shoes for those of us on our feet all day - my 5th pair of Rollies!”

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Posted 2 months ago

Oh Tania, thank you for your beautiful words. They are so appreciated. And I'm so glad you love your fifth pair of Rollies! Carolx

Posted 2 months ago

“I have been an online customer of the Shoe Garden for a few years now, and , recently I had the wonderful experience of shopping in store. Having a size 12 foot, and, being able to wander around and try on multiple pairs of shoes was such an exciting experience. The lady who served me was helpful and friendly and I came away with 2 pairs of gorgeous shoes. Thanks Carol for providing the opportunity to shop for large size shoes.”

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Posted 2 months ago

Thank you for your lovely feedback, Robyn, and for visiting us in-store, too. I am so pleased you had such a wonderful experience. Carolx

Posted 2 months ago

“This was my first purchase from Carol at The Shoe Garden, and I was so happy with her service. I follow on Facebook and got very excited to find my shoes for my special day, our Wedding. My shoes arrived perfect size, very quickly and packed to perfection. I will differnatly buy from this store again. Thank you Carol 🩷”

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Posted 2 months ago

Oh, you are so welcome Janine. Thank you for your lovely review and best wishes for a beautiful wedding. Carolx

Posted 2 months ago

The Shoe Garden is rated 5.0 based on 665 reviews