The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 593 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Shoe Garden was most helpful. I have a foot size that is difficult to fit but it was no trouble to them. My shoes fit well and are comfy to wear. They arrived very speedily.”

Helpful Report

Posted 1 month ago

I am so glad we were able to help, Beverley. Thank you so much for taking the time to share your feedback. And yay to shoes that fit well AND are comfy! Carolx

Posted 1 month ago

“Like the sign says, 'this is a happy place' especially if you struggle to find larger, super trendy, fashionable shoes.... Struggle no more. I just love this shop and its shoes and its staff... With gratitude x”

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Posted 1 month ago

How wonderful! Thank you so much Lisa for your beautiful and kind words. We are proud to be your happy place! Carolx

Posted 1 month ago

“I've shopped at The Shoe Garden a few times now & am never disappointed. This time I wasn't sure about the size as the brand was new to me & wanted to try the next size up & Carol kindly posted me the next size without me returning the first pair AND without charging me for the shoes or the postage even! How good (how uncommon!?!) is that in 2025? I returned the first pair & am soooo happy with the next size up. Being able to try both in my own home made all the difference!! Customer service is above & beyond & I can highly recommend this store. The shoe choice in large sizes is truly amazing. It's my go-to every time I need new shoes. It's 7 stars from me *******”

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Posted 1 month ago

Oh Kelley, thank you so much for your amazing review and those seven stars! I'm so glad you were able to find the perfect pair and enjoyed your Shoe Garden shopping experience. We are so proud to be your go-to! Carolx

Posted 1 month ago

“Bought a pair of super soft gorgeous sandals. Having always struggled to find something that is comfortable AND fits is brilliant. Beautiful store, warm welcome and friendly service.”

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Posted 1 month ago

Thank you so much for your fabulous feedback. I'm so glad you found some sandals that are gorgeous, comfortable and fit well ... woohoo! Carolx

Posted 1 month ago

“Always a pleasure to shop here. Parcel arrived very quickly and was beautifully packaged.”

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Posted 1 month ago

Awww, thanks so much Michelle. I'm so glad you loved your Shoe Garden shopping experience. Carolx

Posted 1 month ago

“Love Love Love my Isabella Chloe Purple Sandals. I wore them to a wedding last Saturday. So comfy and so pretty . Thankyou Carol xx🩷🩷”

The Shoe Garden 5 star review on 10th November 2025

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Posted 1 month ago

Woohoo! Perfection, Charmaine. You look gorgeous and I love the whole outfit. And you are so very, very welcome. Carolx

Posted 1 month ago

“Love the different shoes that Carole has and always quick to deliver your purchases.”

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Posted 1 month ago

Yay! I am so happy to hear that, Carol. We are very proud of our range and our speedy delivery as we know how exciting it is to get new shoes delivered! Thanks for your lovely review. Carolx

Posted 1 month ago

“I just love how easy it is to deal with Carol at the shoe garden. Recently sold a few of my loved shoes then used the credit to go towards my next purchase. Just wore them on the Great Wall in China, so comfy.”

The Shoe Garden 5 star review on 6th November 2025

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Posted 1 month ago

Yay! I'm so pleased to hear that we've been able to sell some of your shoes plus provide a new pair through credits that have now debuted on the Great Wall of China. That's so cool! Thanks for sharing Lynne. Carolx

Posted 1 month ago

“These sandals are a perfect fit and look great - perfect for summer. The size guide is always very reliable and my shoes always arrive perfectly wrapped and in a timely manner. I am so grateful for Carol and The Shoe Garden. Many thanks”

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Posted 1 month ago

Woohoo! That's great news Georgina. We are grateful for YOU as a lovely customer and for this wonderful feedback. Carolx

Posted 1 month ago

“It’s been wonderful to discover the Shoe Garden recently. I’ve treated myself to some lovely new slip on sandals, with having to give up things with heels with knee surgery scheduled. I’ve always had large size feet, and hated not being able to wear beautiful and current trend footwear. So it’s been so nice to feel good in lovely shoes and receive lots of compliments.”

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Posted 1 month ago

Oh, that makes me so happy, Nicole ... that you can feel happy in lovely shoes and receive compliments about them. Yay! Carolx

Posted 1 month ago

“My new summer sandals (Rilassare Beckah Jeans Size 44) just arrived, and they are excellent. They are a lovely shade of blue and fit perfectly from first try on. It is always a pleasure to shop online at the Shoe Garden.”

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Posted 1 month ago

Thank you so much Cheryl. We are so glad you love your Beckah sandals. Yay to shoes fitting perfectly from the get go. Carolx

Posted 1 month ago

“Hi my shoes that just purchase are good just in tome for my 60th birthday.”

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Posted 1 month ago

How wonderful. Wishing you a wonderful 60th birthday, Dianne! Carolx

Posted 1 month ago

“A pleasant experience as always, product exactly as described, prompt friendly communication, quick delivery, & another 'happy feet' customer 😊 Thanks Carol for having 'The Best Business Ever' & making women with longer, wider feet happy & comfortable🥰”

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Posted 2 months ago

Awww, thank you so much Leigh! I really appreciate your kind words. I'm so glad that you (and your feet!) are happy. Carolx

Posted 2 months ago

“With long and wide feet, have always prioritised comfort and beauty in my shoes, which used to make for slim pickings. Now I have The Shoe Garden and the wonderful Carol and there are so many wonderful options. Great service, easy parking, excellent quality and range of shoes for size 10 and up.”

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Posted 2 months ago

Yay! Here's to lots of options for style AND comfort, Carol. Thanks so much for your beautiful review. Carolx

Posted 2 months ago

“Always a pleasure to deal with.”

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Posted 2 months ago

Thank you so much Esmae. That's so appreciated. Carolx

Posted 2 months ago

“Incredible customer service and very happy with my order. Will definitely be a customer for life.”

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Posted 2 months ago

This makes me so incredibly proud, Cindy. We are truly honoured that you will be a customer for life with us. Thank you so, so much. Carolx

Posted 2 months ago

“Beautiful sandals, perfect fit. Quick postage. Love it.”

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Posted 2 months ago

Yay! Thanks so much for your amazing Shoe Garden shopping experience summary, Hans. I was so happy to read your review. Carolx

Posted 2 months ago

“The Shoe Garden is one of my happy places. ❤ No holiday is complete without a trip there! ❤ Love the Facebook posts! ❤ Carol and team are always helpful & I love their suggestions! ❤ Can't say enough good things about the service. Carol thank you for doing what you do!”

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Posted 2 months ago

Oh Madonna, you took my breath away reading your amazing review! Thank you so much. It's always fun having you visit and helping you find something fabulous. We are so proud to be one of your "happy places". Carols

Posted 2 months ago

“Carol was really helpful without being pushy. I loved the variety of shoes on offer and of course, the larger sizing. It was such a wonderful shopping experience. My friend Louise shops there all the time and I am grateful for the introduction to Carol. I will be back.”

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Posted 2 months ago

Oh, we so look forward to welcoming you back, Monique. I am so thrilled that you enjoyed your Shoe Garden shopping experience. Thank you for taking the time to share your wonderful review. Carolx

Posted 2 months ago

“The Shoe Garden is the best shop ever. All my life I have struggled to find trendy shoes to fit my long feet,often squeezing into shoes that were to small. Then I discovered Carol and her wonderful shop.It brings a smile to my face every time I am there. Thank you Carol 😊”

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Posted 2 months ago

Woohoo! "Best shop ever" is an amazing title ... thank you so much! We love seeing you in-store too and leaving with a few pairs each time. Hehe. Sincere thanks for your wonderful review. Carolx

Posted 2 months ago

The Shoe Garden is rated 5.0 based on 593 reviews