The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 338 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 338 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 20th March 2024

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love this store and Carol looks after our family well. Her communication with us has been very timely, accurate and helpful. We have shopped in store once and several times online.”

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Posted 3 months ago

It's my absolute pleasure Janelle. Thank you so much for your lovely review; I appreciate your kind words very much. Carolx

Posted 3 months ago

“Absolutely loving my new Bresley Poncho ballet flats in stunning camel colour. These are true to description, buttery smooth soft leather and fit like a glove. Straight out of the mail box and onto my feet for a whole day thanks to the inner cushioning! I placed my order over the Christmas break and they arrived interstate to my letter box whilst The Shoe Garden was supposedly still closed… how does that happen? Thank you Carol and team once again… you continually go above and beyond our expectations which is much appreciated and why we keep coming back! Love these deliveries with the specially wrapped boxes complete with some fave lollies included!!!”

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Posted 3 months ago

Woohoo! Thanks for your beautiful words, Maryanne. I'm so happy you love your new shoes AND that we managed to surprise you with a quick delivery over Chrissy. Carolx

Posted 3 months ago

“I received help online from Carol, with my sizing for Archies, and they were spot on. I also took advantage of the FREE delivery, and was delighted when they arrived within 48 hours, beautifully wrapped al always. I love my Archies!!! (This is a spare pair ready for my travels later this year.)”

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Posted 3 months ago

I'm so glad I could help you with sizing, Jenny, and that they arrived so swiftly. A pair of Archies is always fabulous for travelling adventures. Carolx

Posted 3 months ago

“Carol you made me feel better during my home stay with Covid, sending my replacement sandles really cheered me up! 😀 my new 'blingy' sandals are Beautiful! Us Ladies with Larger/longer feet are blessed to have you with your Gorgeous Shop to turn too! ♡♡”

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Posted 3 months ago

Awww, you're so welcome Leigh. Hope you're feeling better very soon and I'm so happy that you love your blingy new sandals. Yay. Carolx

Posted 3 months ago

“Love my new sandals, great fit for my extra wide foot. Carol always gets it right for me even though I’m a shop online woman. The service provided by The Shoe Garden is prompt, professional and with loads of extra touches that excite me & are greatly appreciated.”

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Posted 3 months ago

Oh, thank you so much Janelle. I am so happy that you enjoy your online shopping experience with The Shoe Garden. The sandals look fabulous on! Carolx

Posted 3 months ago

“I visited shoe garden a few weeks ago and I bought 5 pairs. I love them all. So comfortable and great quality. I had my shoes posted and was really impressed with the gorgeous packaging, amazing attention to detail. I live in Perth and I waited a long time to visit and meet Carol and I wasn't disappointed. Thank you so much.”

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Posted 3 months ago

It was so lovely to meet you too Vicki. I'm glad your amazing shoes arrived safely and you love them all. Thanks for those five sparkly stars! Carolx

Posted 3 months ago

“I received my beautiful shoes in just a couple of days in a beautifully wrapped box. I felt like I had received my Christmas present 😊😊”

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Posted 4 months ago

Thanks so much Denise. We try and make every delivery feel like Christmas all year round! What better present for yourself than some gorgeous shoes! Carolx

Posted 3 months ago

“Carol is amazing and so quick! Her manner with customers is so warm and welcoming. Whether you are shopping online or in store, the shoe garden will give big feet a great experience.”

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Posted 4 months ago

Awww, thanks so much Samantha for your kind words. They mean a lot to me. Carolx

Posted 3 months ago

“Love this gorgeous shoe shop! The lovely owner, Carol, is so helpful and there’s such a great range of shoes for those of us with longer than average feet. I’ve bought shoes in store before but I just bought a pair online and it was such an easy process. They arrived two days later looking more like a present than an online delivery. Just another lovely touch by Carol.”

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Posted 4 months ago

Woohoo! Thanks so much for your beautiful review, Madonna. I'm so glad you enjoy your Shoe Garden shopping experiences, both in-store and online. It means a lot to me. Carolx

Posted 4 months ago

“Shoes and you are loved.”

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Posted 4 months ago

Aww, that's so kind. I so appreciate your lovely words Leanne. Carolx

Posted 4 months ago

“I have been buying shoes from The Shoe Garden from Carol for many years now. Living in NSW has not been a issue, the shoes always arrrive. As those of us with a larger than “average” foot know it is difficult to buy a shoe in a regular store. I have lost count of the number of times I have been told “I’m sorry but we don’t have your size” So at The Shoe Garden it is always a delight to know Carol always has so much to tempt you with. I love waiting for the new season arrivals and my winter boot choice is now extensive! My new sandals arrived today just in time for Christmas: one blue & sparkly pair & another in colour I didn’t have, meringue. I love them both and I’m wearing my meringue ones as I write: love them. They also arrived thoughtfully gift wrapped in Christmas paper! Thank you Carol for your shop and your genuine care for big footed women. Yours in appreciation Sue J PS I tell anyone with a larger foot about you shop”

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Posted 4 months ago

Oh Suzanne, you made my heart soar with your amazing review. Thank you!!! I'm so happy that you have a gorgeous collection of shoes now and always enjoy your Shoe Garden shoppping experience. Thanks also for recommending me! Carolx

Posted 4 months ago

“Love The Shoe Garden, have previously bought in-store but this time got the shoes delivered by post. Received updates on the order and delivery stages it was at. Love how it came packaged, it felt like getting a present, thank you for the effort. It made me smile. Love the range of shoes you carry.”

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Posted 4 months ago

Thanks for the love Natalie! I'm so glad you enjoyed your first online shopping experience. Carolx

Posted 4 months ago

“Beautiful shoes, comfortable, great size and can be worn all day.”

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Posted 4 months ago

We are so glad you are enjoying your new comfy sandals, Marilyn. Enjoy looking great and staying comfortable! Samx

Posted 4 months ago

“The Shoe Garden is my " happy place" . My favourite is the choice of colours to select from. My latest Bresley Grape Fuschia gorgeous shade of pink, soft leather with detail stitching, very classy.”

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Posted 4 months ago

I am so proud The Shoe Garden is your happy place, Bronwyn. And that you love colour ... the pink sandals you just purchased are divine. Thank you for always sharing feedback on your colourful purchases. Carolx

Posted 4 months ago

“Since I found The Shoe Garden, I haven't shopped anywhere else for shoes. I feel so blessed to now have beautiful styles, beautiful colours and a great fit with every shoe I buy. So thank you.”

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Posted 4 months ago

Well, I feel very blessed that you found me Dominique and that you love The Shoe Garden so much. Thank you! I really appreciate your kind words. Carolx

Posted 4 months ago

“Wow what an amazing shopping experience. The Shoe Garden is the absolute best place to shop and is now my favourite. The sandals I received in the post were amazing I was so in love with how they fitted and looked. Thank you Carol for the way they arrived packaged so beautifully with little messages I’m totally in love with Shoe Garden. I will be definitely be telling all my family and friends and will continue buying your beautiful shoes. Thank you again Carol you’ve made me a very happy lady and my feet thank you for the most comfortable, beautiful shoes 😊.”

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Posted 4 months ago

Oh Veronica, you have absolutely made my day with your wonderful words. I'm so, so, so happy and proud that The Shoe Garden is your favourite shoe shop. And that you love your gorgeous new shoes. You've made ME very happy, too! Carolx

Posted 4 months ago

“Beautiful range on shoes. Fast and good service”

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Posted 4 months ago

I really appreciate your kind words Rachel. I'm so glad you enjoyed your Shoe Garden shopping experience. Carolx

Posted 4 months ago

“Carol is lovely. Very friendly and helpful. Each show box is wrapped like a present which makes receiving the item even more exciting and heart felt”

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Posted 4 months ago

Oh, you're so kind, Helaine. We love wrapping your shoes and I'm so happy that you enjoy receiving them. Thank you! Carolx

Posted 4 months ago

“As a tall gal with longer than average feet, I have a limited options for shoe shopping, especially in Australia. But this is by far my favourite shoe shop, the service is impeccable, the range is excellent, and the delivery comes with lollies. I don’t live in Qld (yet, I will be moving there in 2024), so most of my purchases have been online, so I have (unfortunately) had return 2 pairs of shoes, which was not an issue and was a fast and easy process. Carol understands us and knows what we need. And her pre-owned range is a fantastic idea and reduces waste too. All in all, us “tall gals” are lucky to have Carol. 💕”

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Posted 5 months ago

I'm so proud to be your favourite shoe shop! Thank you for your lovely words. I look forward to welcoming you into The Shoe Garden next year when you move to Brisie. Carolx

Posted 5 months ago

“The shoes were gorgeous & come wrapped with such love & care🩷 And love the way Carol always sends a follow up message - such a pleasurable experience shopping with The Shoe Garden - thank you 🙏”

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Posted 5 months ago

Awww, you're so welcome Liz. We love our shoes and our customers! Carolx

Posted 5 months ago

The Shoe Garden is rated 5.0 based on 338 reviews