Login
Start Free Trial Are you a business? Click Here

The Shoe Garden Reviews

5.0 Rating 637 Reviews
100 %
of reviewers recommend The Shoe Garden
5.0
Based on 637 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
Under An Hour
Read The Shoe Garden Reviews

Write Your review

The Shoe Garden 5 star review on 9th February 2026
Sue Osborne
The Shoe Garden 5 star review on 26th June 2025
Melissa Nicol
The Shoe Garden 5 star review on 23rd April 2025
Talei Cawsey
The Shoe Garden 5 star review on 11th April 2025
Penelope Hood
The Shoe Garden 5 star review on 25th January 2025
Lisa Frith
The Shoe Garden 5 star review on 3rd December 2024
Charmaine Blundell
The Shoe Garden 5 star review on 16th October 2024
Leanne Francis
123
Anonymous
Anonymous  // 01/01/2019
Love Carol and the Shoe Garden! She gives the best service ever! I live in Central western NSW and my shoes arrive in 3 days. The special touches like the lovely wrapping and a sweet treat are just so beautiful xx
Helpful Report
Posted 2 months ago
Awwww, thank you so much Ellen! You've totally made my day. I am so thrilled that you always enjoy your Shoe Garden shopping experience. Carolx
Posted 2 months ago
Excellent service. Love the sandals.
Helpful Report
Posted 2 months ago
Yay! I'm so glad to hear that Karen. Thanks for sharing. Carolx
Posted 2 months ago
Carol was wonderful from the moment we walked In to the store. Very friendly and very accomodating. The shop is gorgeous and cute and everything well displayed. This was my first ever visit here. Have also purchased online and also great service. Would highly recommend
Helpful Report
Posted 2 months ago
Aw Marija, that's so lovely. Thank you so much for your kind words and I really appreciate your recommendation. Carolx
Posted 2 months ago
I love Carol’s Shoe Garden. Having a size 12 foot and missing out on being able to have stylish, modern shoes growing up with limited choices, I am in shoe heaven now. Carol helps me via email if I have questions and is always prompt in both response and delivery of my shoes. It was a pleasure to visit recently and meet Carol, she is even lovelier in person! The choices of shoes to me are exciting and I am now a very regular online customer… too regular my husband may say! Thank Carol for making me shoe happy! 💚
Helpful Report
Posted 2 months ago
Oh Alison, you've completely made my day with your beautiful and kind review. Thank you! It was so lovely to meet you and your sister and I am so chuffed that you are in shoe heaven at The Shoe Garden. Carolx
Posted 2 months ago
I have only been shopping for shoes from Carol for three years and I just love the shop the ladies the shoes and the easiest way to shop for shoes. I just got sick of asking for size 11 and looked at like I was an elephant. Now I have the shoe garden and are telling all people who needs bigger sizes to shop at the shoe garden. I now walk straight past shoe shops the only trouble I hate throwing shoes out so I am now in my husbands wardrobe.
Helpful Report
Posted 2 months ago
Haha, you made me laugh about using your husband's wardrobe! I'm so glad you have a beautiful selection now of Size 11 shoes and really appreciate your beautiful words and recommendations. Carolx
Posted 2 months ago
Just love the Shoe Garden, Carol picks the best shoes for all occasions. This time I needed a sparkly pink sandle for Valentines Day. Carol put up a post on Facebook wearing these prefect sandles, and I didn't waste time, and got on to the site straight away, cos I know how quickly these treasures disappear. Just love D&J Linea Pink Multi, small heel and pink and sparkly, just perfect for dinner and a walk along the beachfront after all that seafood. Thanks Carol, another gorgeous pick. Xx
The Shoe Garden 5 star review on 9th February 2026
Helpful Report
Posted 2 months ago
Awww, thanks so much Sue! They are the PERFECT Valentine's Day sandal and I wish you a happy day. Carolx
Posted 2 months ago
Shoe Garden gives me real confidence because I know that even at short notice, I can always find at least one pair of shoes that fit my larger, older, knobbly feet. There are always options and plenty of choice, and it honestly feels like the stock room must be enormous. It makes me happy knowing I can buy attractive shoes that often bring in lovely compliments. I walk out feeling good every time. Quality is consistently great, and the service is always warm and helpful. In short, I love visiting Shoe Garden.
Helpful Report
Posted 2 months ago
Oh, and we love it when you visit, Chris. Thanks so much for your wonderful review. And yep, we have a really HUGE stock room out back. Hehe. Carolx
Posted 2 months ago
Ordered online - the shoes when they arrived were just as described . Having always had problems buying shoes in larger sizes it is a delight to find lovely shoes that actually fit and are comfortable to wear . Carol stocks a large selection of gorgeous shoes and is a delight to deal with .
Helpful Report
Posted 2 months ago
Thank you so, so much, Sue! I really appreciate your kind words. Carolx
Posted 2 months ago
The ladies at the Shoe Garden are beautiful helpful people who go above and beyond to help you find exactly what you are looking for, and the price was so reasonable. I honestly thought a beautiful boutique store would be expensive but the were not. I was also there with my 11 year old son who they made feel welcome as well.
Helpful Report
Posted 2 months ago
You've made my day, Helen! I'm so glad you and your son felt welcomed and enjoyed your shopping experience. Thank you for sharing. Carolx
Posted 2 months ago
Carol has the best range of shoes for sizes 10 and up, and is always so warm and welcoming! I really appreciate how the AU sizing takes into account the differences between brands, it makes it so much easier to shop. Highly recommend!!
Helpful Report
Posted 2 months ago
Awww, thanks Renae! And I'm so glad our AU sizing is helpful. I appreciate your lovely feedback. Carolx
Posted 2 months ago
I have been shopping with Carol and the Shoe Garden for 10-12 years, in person and online. The shoes are beautiful and always fit, and Carol is warm, friendly and full of joy for beautiful things! I love being able to support a small business and Carol makes it easy. The last 2 pairs of shoes I bought are as wonderful as the many many pairs I have purchased previously. I have NEVER visited and left empty handed!
Helpful Report
Posted 2 months ago
Thank you so much Rachel for your lovely and kind words. They mean a lot to me. Carolx
Posted 2 months ago
Has the best range of shoes and fabulous customer service by Carol and her fur baby
Helpful Report
Posted 2 months ago
Thank you so much. That means a lot to me. Carolx
Posted 2 months ago
I love love love shopping at the Shoe Garden! I always find something gorgeous for my long feet. Carol is amazing - remembers my name and size - even if I haven’t been for a while. She offers fabulous advice and is never pushy.
Helpful Report
Posted 2 months ago
Thank you so much Tracey! I really appreciate your kind feedback and look forward to seeing you and your mum next time for more gorgeous shoes. Carolx
Posted 2 months ago
Always love the fact I will find something at the Shoe Garden and my feet will love me for it
Helpful Report
Posted 2 months ago
Awww, that's so fabulous to hear, Naomi! Big thanks to you and your happy feet. Carolx
Posted 2 months ago
The sandals coordinate with this popular bright colour fashionable in summer 2025/26.They are true to size and quite comfortable.I love the packaging and always feel reluctant to open the parcel however I know there will be those couple of lollies iside( my treat).Delivery was very prompt and I was advised of expected date.Thank you.Sandra
Helpful Report
Posted 3 months ago
Haha, gorgeous shoes and lollies ... we love this combination, too. So glad you love your new sandals, Sandra. Thanks for sharing. Carolx
Posted 3 months ago
Perfect comfortable shoes at a great price
Helpful Report
Posted 3 months ago
Yay! Thanks so much for your kind words, Sue. Carolx
Posted 3 months ago
OMG just when I thought shoes couldn't get more beautiful my Hinako Wagner Lemon slides arrived in the mail. Everything is perfection. Thank you Carol at The Shoe Garden
Helpful Report
Posted 3 months ago
Haha, I love your excitement Vicki! Perfection is what we love to hear!!! Thanks so much for your wonderful feedback. Carolx
Posted 3 months ago
Just love my new Hinako Calypso Silver slides. The fit, the comfort I'm enjoying them so much. Thank you
Helpful Report
Posted 3 months ago
Yay! That's music to my ears, Vicki! Thanks so much for sharing. Carolx
Posted 3 months ago
Wow, I felt like Goldilocks putting on my 'just right' pair of Hush Puppies Jester Black sandals for the first time last week. I'd been following The Shoe Garden on FB for a few months and reading all the reviews, (plus the information that Carol generously shares) so when my first order arrived I was absolutely delighted and what a lovely surprise to see them so carefully and gorgeously wrapped as well. Communication regarding my order was prompt as was delivery - will definately be ordering again and don't know why I waited so long!!
The Shoe Garden 5 star review on 22nd January 2026
Helpful Report
Posted 3 months ago
Dear Lynn (aka Goldilocks!). Thanks so much for your beautiful review. I am so thrilled that you love your new sandals and so enjoyed your Shoe Garden shopping experience. We look forward to helping you find more gorgeous, just right, shoes in the future. Carolx
Posted 3 months ago
I love my new Fushia sandals, part of the $70 range. Love, love love them. Being able to buy gorgeous footwear after many years of buying whatever I could get to fit or scrunch my toes up to get something remotely pretty. Thankyou for your wonderful business and you for getting it🙏 Megan
Helpful Report
Posted 3 months ago
Oh Megan, you are so welcome. I am so thrilled that you "love, love, love" your new sandals. Thanks for your wonderful feedback. Carolx
Posted 3 months ago
The Shoe Garden is rated 5.0 based on 637 reviews