The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 718 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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The Shoe Garden 5 star review on 7th September 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, fast postage and the shoes arrived all parcelled up like a lovely present!”

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Posted 5 months ago

Awww, what a lovely review Deborah. Thank you so much! Carolx

Posted 5 months ago

“These wonderful Hinako boots are fabulous, fantastic and wondrous in every way. The leather is so soft I’ve worn them for the first time today and had them on all day and they are so comfortable and they look absolutely amazing. I love them.”

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Posted 5 months ago

Wow! That's amazing Cathy. I'm so glad your gorgeous boots are fabulous, fantastic and wondrous! I love it when comfort and style combine! Enjoy. Carolx

Posted 5 months ago

“I wanted shoes that I could wear to busy days at work that were closed in and comfortable but not too casual like running shoes and these are perfect.”

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Posted 6 months ago

Yay! I love that your D&J "Edgey" sneakers are perfect, Teneale. Comfortable and stylish is an amazing combination. Enjoy. Carolx

Posted 6 months ago

“I have no complaints with the Shoe Garden very professional and a great array of shoes. Very lucky to have found a store to cater for a larger size”

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Posted 6 months ago

And we are very lucky that you found us, too, Kellie. Thank you for your kind words and feedback. Carolx

Posted 6 months ago

“The Golden Child”

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Posted 6 months ago

Thanks so much Anne-Lise! Carolx

Posted 6 months ago

“Top notch customer service. Regular updates on your package. Beautifully package. 10/10”

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Posted 6 months ago

Awww, thanks so much. Your lovely feedback means the world to us. Carolx

Posted 6 months ago

“The Shoe Garden is a truly beautiful shop. There are so many wonderful shoes to choose from, in many styles and colours. Carol and the staff are so incredibly friendly and helpful. It’s like walking into a magical wonderland! The shop is so warm and welcoming. Fabulous atmosphere. An absolutely fabulous shopping experience!”

The Shoe Garden 5 star review on 20th April 2026

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Posted 6 months ago

Ohhhh, a "magical wonderland" ... what a beautiful description Louise. Thank you so much for your beautiful words. It took my breath away! Carolx PS. I just adore your outfit and the pink Simmys are divine!

Posted 6 months ago

“I have been a customer of The Shoe Garden for the last 13 years, and now buy shoes there for my long-footed 12-year-old daughter! Always great selection, quality shoes, competitive prices, service. Highly recommend.”

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Posted 6 months ago

Awww, thanks for the lovely recommendation, Paula! It's always so nice seeing you (and now with your daughter!) in-store. Carolx

Posted 6 months ago

“Just unpacked my purple boots. OMG I adore them so so much. The leather is silky soft, and perfect shade of purple. My first purchase from you and how divine is your parcel service! It was like opening a gift from a friend and then there were lollies too lol 😂 Thank you very much !!”

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Posted 6 months ago

Oh, you are so, so welcome Jo. I am chuffed that you enjoyed receiving your "gift" from us and that you love your purple boots so much. They are indeed divine! Carolx

Posted 6 months ago

“So delighted with my latest purchase from the Shoe Garden. I could of course have them posted to me, but I love a day when I can go to the shop, try on the shoes and see what else is on offer, at least a few times each year. The Shoe Garden website is so user friendly, coupled with Carol's intimate knowledge of her stock, I can confidently purchase on line or in store knowing the shoes will fit and suit my needs.”

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Posted 6 months ago

Thank you so much Kerri for your fabulous feedback. It was lovely to catch up with you again and I always appreciate your donations to MicroLoan Foundation Australia, too. Carolx

Posted 6 months ago

“Experienced online shopper and Carol has just the best customer service ever - best range of shoes for “feet of substance” and great service. My new Bronze Rollie Derby shoes are more magnificent in real life than in the photo. Great brand of shoes for those of us on our feet all day - my 5th pair of Rollies!”

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Posted 6 months ago

Oh Tania, thank you for your beautiful words. They are so appreciated. And I'm so glad you love your fifth pair of Rollies! Carolx

Posted 6 months ago

“I have been an online customer of the Shoe Garden for a few years now, and , recently I had the wonderful experience of shopping in store. Having a size 12 foot, and, being able to wander around and try on multiple pairs of shoes was such an exciting experience. The lady who served me was helpful and friendly and I came away with 2 pairs of gorgeous shoes. Thanks Carol for providing the opportunity to shop for large size shoes.”

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Posted 6 months ago

Thank you for your lovely feedback, Robyn, and for visiting us in-store, too. I am so pleased you had such a wonderful experience. Carolx

Posted 6 months ago

“This was my first purchase from Carol at The Shoe Garden, and I was so happy with her service. I follow on Facebook and got very excited to find my shoes for my special day, our Wedding. My shoes arrived perfect size, very quickly and packed to perfection. I will differnatly buy from this store again. Thank you Carol 🩷”

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Posted 6 months ago

Oh, you are so welcome Janine. Thank you for your lovely review and best wishes for a beautiful wedding. Carolx

Posted 6 months ago

“Hands down the best store for women’s shoes over a size 10 - I have shopped in person and on line globally - her store is UNSURPASSED for quality range and price - not to mention it’s always a pleasure to see Carol!!”

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Posted 6 months ago

Awwww, thanks so much Lynden. Your beautiful words are so appreciated. Carolx

Posted 6 months ago

“I have only discovered The Shoe Garden recently and am so happy to find a store that stocks my size. I purchased 3 pairs of shoes ( across 2 visits ) and am so happy with all of them. Great quality and a lovely selection of fashionable shoes. Carol was helpful and lovely too. Will be my go-to place from now on.”

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Posted 6 months ago

Yay! I am so happy that you are so happy! Thank you so much for sharing your lovely feedback. Carolx

Posted 6 months ago

“Love my shoes as always , Thebk you Carol , your the best”

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Posted 6 months ago

Awww, thank you Tanay! I seriously have the best customers!! Carolx

Posted 6 months ago

“As always shopping at the Shoe Garden has been an absolute joy. I live in Victoria so rely on courier delivery but Carol and her team are very responsive to all my requests and very helpful re sizing/fit if I am unsure”

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Posted 7 months ago

It is our absolute pleasure to help you, Alice. Thank you so much for your beautiful review. Carolx

Posted 7 months ago

“Quick and prompt. Super friendly!”

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Posted 7 months ago

Awww, thanks so much for your lovely feedback, Anna. Carolx

Posted 7 months ago

“The Shoe Garden never fails! I love my gorgeous boots. The colour is exactly what it looked like online and the fit is perfect thanks to the well thought through descriptions. Shopping on line can be tricky but not with Carol at the Shoe Garden. Exceptional service from purchase to delivery and beyond.”

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Posted 7 months ago

Oh Felicity, you have totally made my day today. Even my week! Thank you so, so much for your lovely review and feedback. It's so appreciated. Carolx

Posted 7 months ago

“I recently bought pink and black ballet flat come sneaker look with cute bows ( Hinako Acadia flats) feel amazing like I’m wearing nothing.Blessed to be able to have such comfortable and stylish shoes for my large feet.Shoe garden I hope to visit one day. Lisa Badzmirowski 😊”

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Posted 7 months ago

We look forward to welcoming you in-store, Lisa! And I'm so thrilled that you love your sneakerinas. We will be getting more in in July, again in the pink but also in white and in navy. Thanks for your lovely feedback. x

Posted 7 months ago

The Shoe Garden is rated 5.0 based on 718 reviews