The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I popped in to The Shoe Garden to buy a beautiful pair of pre-loved boots I’d seen on their website. After Carol told me about how she checks shoe sizing and how best to filter my online search, I was extremely confident in buying another pair of beautiful (new) boots online, which are a perfect fit! Having size 12 feet makes online shopping touch and go with fit, but The Shoe Garden has changed that for me! I am so grateful to have discovered such a great resource.”

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Posted 9 months ago

And I am so grateful for your beautiful review, Rachel! As someone who also has Size 12 feet, I totally get it and am so happy that you feel confident to shop online now with us. Carolx

Posted 9 months ago

“Amazing range of footwear for longer feet with the most incredible business owner! Carol has an intimate understanding of what women with long feet go through to find beautiful shoes that fit. I buy ALL my shoes from Carol - I love them all.”

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Posted 9 months ago

Yay! Thanks so much for your amazing review, Sallyanne. I'm so happy that you can always find something at The Shoe Garden and really appreciate your kind words. Carolx

Posted 9 months ago

“The Shoe Garden is my 'go to' for all my shoes. Like many, I had 40+ years of squeezing my petite foot into any shoe on offer. The oasis of shoes at Hawthorn is def my happy place.”

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Posted 9 months ago

Oh Jenny, we are so proud to be your "go to" and your "happy place". I really appreciate your kind words and for taking the time to share your feedback. Carolx

Posted 9 months ago

“The range was amazing, the service fabulous and the prices were totally reasonable!”

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Posted 9 months ago

Yay, yay and yay! Many thanks for your kind words. I so appreciate them. Carolx

Posted 9 months ago

“The shoe garden is an amazing business that treats all of their customers like a special guest. I’ve shopped here for years and do not get my shoes from anywhere else. They tailor for my needs and always deliver at super speed. Thank you Carole for always be so wonderful and making the shopping experience so personalised. It doesn’t go missed. Stace 🌷”

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Posted 9 months ago

Stacey, you have totally made my day today! I am so, so grateful for your kind words and so happy to hear that you always enjoy your Shoe Garden shopping experience. Thank you thank you! Carolx

Posted 9 months ago

“Excellent variety of my size 12, Carol is lovely , very welcoming and so knowledgeable with the correct fittings.”

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Posted 9 months ago

Thank you so much for your kind words, Melissa. I really appreciate. And I'm so glad you always have plenty of choices. Carolx

Posted 9 months ago

“Once again I received my Dansi Zebra Heels promptly. They are comfortable and stylish. Thank you Carol for a great range of shoes and service. Esmae”

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Posted 9 months ago

You are so very, very welcome, Esmae. Those Dansi heels are gorgeous and I'm so glad you love them. Thanks for your lovely feedback. Carolx

Posted 9 months ago

“Enjoying wearing my black ankle boots with silver studs from The Shoe Garden at Hawthorne …. Carol was generous with her time & patient - without pressure - whilst I made my selection.”

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Posted 9 months ago

That's so fabulous that you're enjoying your stunning boots, Jan. Thank you so much for your lovely review. Carolx

Posted 9 months ago

“Excellent service, great communication. A real pleasure to purchase from.”

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Posted 9 months ago

Oh Kylee, that's so lovely! Thank you so much for your kind words. I'm so happy you enjoyed your Shoe Garden shopping experience. Carolx

Posted 9 months ago

“Super quick delivery and I love my new shoes !”

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Posted 9 months ago

Yay! I'm so glad your shoes got to you super fast AND that you love them! Our miission: accomplished! Thanks for your lovely review. Carolx

Posted 9 months ago

“Just beautiful shoes for large feet. Staff so friendly and helpful. Very happy I found you.”

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Posted 9 months ago

We are so happy you found us, too, Laura. Thank you so much for your beautiful review. It's so appreciated. Carolx

Posted 9 months ago

“Received my new shoes & oh so happy! Perfect colour & size. Beautifully gift wrapped & delivered so quickly. Thanks so very much”

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Posted 10 months ago

You're so, so welcome, Debra. I'm thrilled that you're oh so happy! That makes us very happy, too! Carolx

Posted 10 months ago

“I am so happy that I found a shoe store that is able to meet my needs. Carol and her staff as so wonderful and helpful in so many ways.”

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Posted 10 months ago

Oh Melissa, thanks so much for your lovely words. We really appreciate them. Carolx

Posted 10 months ago

“Carol is lovely. She is very helpful. I always find a lovely pair of shoes, even if I don't need them. But most of all, it's Princess I'm fond of. She is a sweetheart.”

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Posted 10 months ago

Haha, I laughed out loud as I was reading your lovely review, Sylvia. Princess really does think everyone comes in JUST to see her! Many thanks from both of us! Carolx

Posted 10 months ago

“The Shoe Garden fills a gaping hole in the market, for the longer footed lady! I was so excited to find Carol and her beautiful shoe boutique! I now can have beautiful shoes for my size 11/12 feet! Every online purchase & delivery comes beautifully wrapped, as a gift! You can see & feel the LOVE! How nice it is to be pampered, when for years, I've been looked at like I'm crazy for asking, "Do you have this in a size 11?" And oh the service, the ease of returns and refunds, if necessary!”

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Posted 10 months ago

Oh Lisa, you've totally made my day today! Thank you so much for your lovely review. It means so much to us. Carolx

Posted 10 months ago

“The delivery of the shoes was sooooo quick, less than 48 hours delivered to Sydney!! They came wrapped beautifully! It was like opening up a birthday present. And the shoes fitted extremely well. It's such a relief to find size 12 ladies shoes!! Thank you so much for such a wonderful range of shoes!”

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Posted 10 months ago

We are so happy you enjoyed shopping with us, Shannon, and that your new shoes are a perfect fit. We love to hear that! - SamX

Posted 10 months ago

“I am so happy I was recommended your store for shoes for my model T feet. The shoes are fabulous, good quality and good value. D”

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Posted 10 months ago

We are so happy, too, Denise! Thank you for your lovely review; it's so appreciated. Carolx

Posted 10 months ago

“First purchase from this business: beautiful quality shoe, looks exactly as it does online ( fortunately). Excellent buy for reasonable cost. So stylish!! I am so pleased to be able to achieve all that in a large size shoe for once.”

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Posted 10 months ago

Yay! I'm so happy you enjoyed your first shopping experience with The Shoe Garden. And, of course, that you lov eyour stylish new shoes. Enjoy. Carolx

Posted 10 months ago

“Bought some delightful flat, sequinned sandals from The Shoe Garden online. My order arrived within a week and the sandals fitted perfectly. They are so gorgeous AND comfortable and will be wonderful with a range of summer outfits! Thrilled with my purchase!”

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Posted 10 months ago

Woohoo! I'm so glad you're so happy with your lovely sparkly sandals, Christine. I have these, too, and love them. Carolx

Posted 10 months ago

“As an owner of large and wide feet, I love shopping online at The Shoe Garden. Shoes are wrapped beautifully and my hubby loves the lollies as he dives in to grab them. It's the small things that mean the most!”

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Posted 10 months ago

Oh, I'm so glad that you AND your husband (hehe) are enjoying your Shoe Garden shopping experience. Thanks so much for your beautiful review. Carolx

Posted 10 months ago

The Shoe Garden is rated 5.0 based on 494 reviews