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The Shoe Garden Reviews

5.0 Rating 341 Reviews

100 %

of reviewers recommend The Shoe Garden

Company Reviews

Product Reviews

5.0

Based on 341 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 20th March 2024

The Shoe Garden 5 star review on 5th February 2024

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 16th January 2024

Janelle Paterson

The Shoe Garden 5 star review on 18th December 2023

The Shoe Garden 5 star review on 27th October 2023

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in Brisbane and apart from the fact that Carol sells a great selection of larger size shoes, if I order them online in the morning, most times they are delivered that same afternoon. They are always packaged really well and the wrapping, lollies and personal note from Carol are a bonus.”

Posted 1 year ago

Thanks for your lovely words Robin. I'm always happy to get the courier to come quickly and hopeful that Brisbane customers will receive them same day. I'm so glad you usually do. And that you love your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Excellent service and great quality shoes, the Team at the Shoe Garden are awesome!”

Posted 1 year ago

Aw, thanks Laura. I totally appreciate your kind words. Carolx

Posted 1 year ago

“What a gem! Lovely ladies, so nice to meet Cherie & Carol & of course Princess, fresh from the salon!”

Posted 1 year ago

Hi Jen. It was so lovely to meet you in person. Thank you for taking the time to share your experience. Princess was looking particularly gorgeous that day! Carolx

Posted 1 year ago

“Always great service and beautifully packaged items. A gem of a shop for ladies with longer feet.”

Posted 1 year ago

Awww, thank you so much for your beautiful review. I'm so glad you love your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Received these in really good condition, comfy, clean and fit perfectly!”

Posted 1 year ago

I am so happy that you had such a good experience shopping in my Pre-Loved range, Breahna. I appreciate your taking the time to write a review, too. Carolx

Posted 1 year ago

“What a wonderful place, 'The Shoe Garden' is!! A very special lady, Carol, has created a haven for the longer footed woman, providing them with all manner of beautiful shoes- something for every occasion! I am so grateful I can finally get to wear lovely shoes, like my shorter footed friends! Recently, I won, (yes, Carol rewards her customers with prizes - what other Shoe store does that?!!), a pair of Archies(thongs), beautifully wrapped with obvious love! I'm really surprised at how supportive they are & how comfortable! I'm thrilled! Carol, you have gotten yourself a RAVING FAN!! Thank you so much for bringing beauty into the world, not only with the shoes you provide but the joy you bring with every gesture.”

Posted 1 year ago

Oh Lisa, you took my breath away reading your lovely review. Thank you!!! I'm so proud you're a "raving fan" ... love that! Carolx

Posted 1 year ago

“My first pair of Archies. I bought for the colour (very pretty mint green), so the excellent arch support in a simple rubber thong is a bonus. If they wear well, I will treat myself to other colours; in which case I might add the extra star 🌟 🤩”

Posted 1 year ago

Hi Penelope. I'm so glad you've found Archies and love your mint pair. It's hard to stop at one when they're so comfortable and come in so many gorgeous colours. Carolx

Posted 1 year ago

“The Shoe Garden is my one stop shop for ALL my shoes!”

Posted 1 year ago

Awww, that makes me so proud. I'm honoured to be your one-stop shop for shoes, Lisa. Carolx

Posted 1 year ago

“Thank you for the speedy service and fulfilment. I enjoyed getting to unwrap my shoes like a gift... such a delight :) Thank you!”

Posted 1 year ago

Oh, you're so very very welcome Emily. Your lovely review has made my day! Thank you. Carolx

Posted 1 year ago

“Every order of shoes I buy comes beautifully hand wrapped which makes you feel very special not to mention the attention to detail that Carol goes to. The shoes I have bought have always been to exact photo and description given. I love the comfort my shoes give me particularly having awkward feet. I love my shoes so much. Thank you Carol. 💕”

Posted 1 year ago

Oh, that makes me so happy to hear Cherine. Thank you for sharing and for your beautiful words. Carolx

Posted 1 year ago

“I love my Hush Puppie Mimosa Sneakers in basil Green. They are like walking on air. I have been wanting green shoes for a while. They have just had a trip to Sydney and loved their trip.”

Posted 1 year ago

Yay, for gorgeous green. I'm so happy that loved their trip to Sydney! Thanks for sharing Leisa. Carolx

Posted 1 year ago

“Carol has gorgeous shoes in her little garden. The orders are sent very quickly, I usually receive my goodies within a couple of days. P.S. I'm always excited to receive the little bag of lollies as well, sshhh, don't tell anyone”

Posted 1 year ago

Haha, the lollies are as popular as my shoes for many! Thanks so much for your lovely review Gillian. Carolx

Posted 1 year ago

“Love love my shoes 🥰thank you shoe garden😍”

Posted 1 year ago

Oh, that makes me feel so wonderful. Thank you to YOU, Mini, for your kind review. Carolx

Posted 1 year ago

“Shoe garden is my life saver . I have large feet size 13 which made it so difficult in the past to get my size . Shoe garden made it possible to get beautiful luxurious and elegant variety styles at affordable prices. I cannot thank Carol enough for setting up a great store in Australia. Thanks so so much . I remain your customer for life and will continue to tell other women out there with large feet about shoe garden”

Posted 1 year ago

Oh wow, thank you for your wonderful review. I so appreciate it. And I'm so happy you can now find gorgeous size 13 shoes. Carolx

Posted 1 year ago

“The D & J Jacacia in Gold is a gorgeous shoe, but was too long in length for me. I would say a 42 is more of an 11 rather than a 10, so sadly returned. I contacted Carol before purchasing about the size and was guided by her. So I purchased the 42 because she advised me it was a 10. So was disappointing to have to pay return postage when the sizing was wrong. Other websites (including D & J) say 41 is 10, but this website contradicts that……”

Posted 1 year ago

Hi Annette. Your shoes have just arrived back, thank you. I'm sorry the 42s didn't fit. I will refund your postage and organise a refund later today. Carolx

Posted 1 year ago

“You can tell the difference when you order from a small business to a large - Carol offers amazing personalised service and my Pre-loved red boots are seriously like brand new ! I will absolutely use the Shoe Garden again and recommend to everyone too - don’t hesitate you won’t regret it :)?”

Posted 1 year ago

Hi Catherine. I so appreciate your lovely review ... thank you ... and I'm so happy that you love your pre-loved boots and your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“I bought these sandals for my daughter, who is currently overseas. I knew she had her eye on these before she left so when I saw them on sale I grabbed them. I rang the shop and spoke to Cherie, who is always just so helpful and wonderful to talk to. My daughter and I are regular customers and we always receive excellent service at the Shoe Garden.”

Posted 1 year ago

That makes me so happy to hear, thank you for sharing your kind review. I'll be sure to share with Cherie, too. Carolx

Posted 1 year ago

“5 out of 5 The shoes are absolutely 'gorg'. The size is true and I even have a teeny bit of room to spare,something I am not use to with size 11 feet. The shoes were delivered ahead of time and wrapped beautifully just like a gift. I have now found my new go to shop to fulfill my shoe addiction. Thank you! Jenni WA”

Posted 1 year ago

Hi Jennifer. Yay, I'm so glad you love your new shoes. I am so proud to be your go to shop! Thanks for sharing. Carolx

Posted 1 year ago

“Great store. Amazing customer service. Very impressed with The Shoe Garden :)”

Posted 1 year ago

Yay! I'm so glad you loved shopping with us Holly. Thank you! Carolx

Posted 1 year ago

“OMG, I got my Rollie Mules from the lovely Carol. Love these shoes, so soft and comfortable. And Carol had them in the mail for me the same day. I will definitely be purchasing more.”

Posted 1 year ago

Hi Nardia. I'm so glad you love your new mules and that they arrived quickly. Thanks so much for sharing. Carolx

Posted 1 year ago

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The Shoe Garden is rated 5.0 based on 341 reviews