The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 619 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 9th February 2026

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought pink and black ballet flat come sneaker look with cute bows ( Hinako Acadia flats) feel amazing like I’m wearing nothing.Blessed to be able to have such comfortable and stylish shoes for my large feet.Shoe garden I hope to visit one day. Lisa Badzmirowski 😊”

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Posted 6 days ago

We look forward to welcoming you in-store, Lisa! And I'm so thrilled that you love your sneakerinas. We will be getting more in in July, again in the pink but also in white and in navy. Thanks for your lovely feedback. x

Posted 5 days ago

“Lovely comfortable sandal but I thought being called blush it would be a little more pink but overall really nice ☺️”

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Posted 1 week ago

Thank you so much for your feedback, Roslyn. I'm so glad you find them comfortable and yes, they could have been a bit pinker. Carolx

Posted 6 days ago

“Love Carol and the Shoe Garden! She gives the best service ever! I live in Central western NSW and my shoes arrive in 3 days. The special touches like the lovely wrapping and a sweet treat are just so beautiful xx”

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Posted 1 week ago

Awwww, thank you so much Ellen! You've totally made my day. I am so thrilled that you always enjoy your Shoe Garden shopping experience. Carolx

Posted 1 week ago

“Excellent service. Love the sandals.”

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Posted 2 weeks ago

Yay! I'm so glad to hear that Karen. Thanks for sharing. Carolx

Posted 2 weeks ago

“Carol was wonderful from the moment we walked In to the store. Very friendly and very accomodating. The shop is gorgeous and cute and everything well displayed. This was my first ever visit here. Have also purchased online and also great service. Would highly recommend”

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Posted 3 weeks ago

Aw Marija, that's so lovely. Thank you so much for your kind words and I really appreciate your recommendation. Carolx

Posted 3 weeks ago

“I love Carol’s Shoe Garden. Having a size 12 foot and missing out on being able to have stylish, modern shoes growing up with limited choices, I am in shoe heaven now. Carol helps me via email if I have questions and is always prompt in both response and delivery of my shoes. It was a pleasure to visit recently and meet Carol, she is even lovelier in person! The choices of shoes to me are exciting and I am now a very regular online customer… too regular my husband may say! Thank Carol for making me shoe happy! 💚”

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Posted 3 weeks ago

Oh Alison, you've completely made my day with your beautiful and kind review. Thank you! It was so lovely to meet you and your sister and I am so chuffed that you are in shoe heaven at The Shoe Garden. Carolx

Posted 3 weeks ago

“I have only been shopping for shoes from Carol for three years and I just love the shop the ladies the shoes and the easiest way to shop for shoes. I just got sick of asking for size 11 and looked at like I was an elephant. Now I have the shoe garden and are telling all people who needs bigger sizes to shop at the shoe garden. I now walk straight past shoe shops the only trouble I hate throwing shoes out so I am now in my husbands wardrobe.”

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Posted 3 weeks ago

Haha, you made me laugh about using your husband's wardrobe! I'm so glad you have a beautiful selection now of Size 11 shoes and really appreciate your beautiful words and recommendations. Carolx

Posted 3 weeks ago

“Just love the Shoe Garden, Carol picks the best shoes for all occasions. This time I needed a sparkly pink sandle for Valentines Day. Carol put up a post on Facebook wearing these prefect sandles, and I didn't waste time, and got on to the site straight away, cos I know how quickly these treasures disappear. Just love D&J Linea Pink Multi, small heel and pink and sparkly, just perfect for dinner and a walk along the beachfront after all that seafood. Thanks Carol, another gorgeous pick. Xx”

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Posted 1 month ago

Awww, thanks so much Sue! They are the PERFECT Valentine's Day sandal and I wish you a happy day. Carolx

Posted 1 month ago

“Shoe Garden gives me real confidence because I know that even at short notice, I can always find at least one pair of shoes that fit my larger, older, knobbly feet. There are always options and plenty of choice, and it honestly feels like the stock room must be enormous. It makes me happy knowing I can buy attractive shoes that often bring in lovely compliments. I walk out feeling good every time. Quality is consistently great, and the service is always warm and helpful. In short, I love visiting Shoe Garden.”

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Posted 1 month ago

Oh, and we love it when you visit, Chris. Thanks so much for your wonderful review. And yep, we have a really HUGE stock room out back. Hehe. Carolx

Posted 1 month ago

“Ordered online - the shoes when they arrived were just as described . Having always had problems buying shoes in larger sizes it is a delight to find lovely shoes that actually fit and are comfortable to wear . Carol stocks a large selection of gorgeous shoes and is a delight to deal with .”

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Posted 1 month ago

Thank you so, so much, Sue! I really appreciate your kind words. Carolx

Posted 1 month ago

“The ladies at the Shoe Garden are beautiful helpful people who go above and beyond to help you find exactly what you are looking for, and the price was so reasonable. I honestly thought a beautiful boutique store would be expensive but the were not. I was also there with my 11 year old son who they made feel welcome as well.”

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Posted 1 month ago

You've made my day, Helen! I'm so glad you and your son felt welcomed and enjoyed your shopping experience. Thank you for sharing. Carolx

Posted 1 month ago

“Carol has the best range of shoes for sizes 10 and up, and is always so warm and welcoming! I really appreciate how the AU sizing takes into account the differences between brands, it makes it so much easier to shop. Highly recommend!!”

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Posted 1 month ago

Awww, thanks Renae! And I'm so glad our AU sizing is helpful. I appreciate your lovely feedback. Carolx

Posted 1 month ago

“I have been shopping with Carol and the Shoe Garden for 10-12 years, in person and online. The shoes are beautiful and always fit, and Carol is warm, friendly and full of joy for beautiful things! I love being able to support a small business and Carol makes it easy. The last 2 pairs of shoes I bought are as wonderful as the many many pairs I have purchased previously. I have NEVER visited and left empty handed!”

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Posted 1 month ago

Thank you so much Rachel for your lovely and kind words. They mean a lot to me. Carolx

Posted 1 month ago

“Has the best range of shoes and fabulous customer service by Carol and her fur baby”

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Posted 1 month ago

Thank you so much. That means a lot to me. Carolx

Posted 1 month ago

“I love love love shopping at the Shoe Garden! I always find something gorgeous for my long feet. Carol is amazing - remembers my name and size - even if I haven’t been for a while. She offers fabulous advice and is never pushy.”

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Posted 1 month ago

Thank you so much Tracey! I really appreciate your kind feedback and look forward to seeing you and your mum next time for more gorgeous shoes. Carolx

Posted 1 month ago

“Always love the fact I will find something at the Shoe Garden and my feet will love me for it”

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Posted 1 month ago

Awww, that's so fabulous to hear, Naomi! Big thanks to you and your happy feet. Carolx

Posted 1 month ago

“The sandals coordinate with this popular bright colour fashionable in summer 2025/26.They are true to size and quite comfortable.I love the packaging and always feel reluctant to open the parcel however I know there will be those couple of lollies iside( my treat).Delivery was very prompt and I was advised of expected date.Thank you.Sandra”

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Posted 1 month ago

Haha, gorgeous shoes and lollies ... we love this combination, too. So glad you love your new sandals, Sandra. Thanks for sharing. Carolx

Posted 1 month ago

“Perfect comfortable shoes at a great price”

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Posted 1 month ago

Yay! Thanks so much for your kind words, Sue. Carolx

Posted 1 month ago

“OMG just when I thought shoes couldn't get more beautiful my Hinako Wagner Lemon slides arrived in the mail. Everything is perfection. Thank you Carol at The Shoe Garden”

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Posted 1 month ago

Haha, I love your excitement Vicki! Perfection is what we love to hear!!! Thanks so much for your wonderful feedback. Carolx

Posted 1 month ago

“Just love my new Hinako Calypso Silver slides. The fit, the comfort I'm enjoying them so much. Thank you”

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Posted 1 month ago

Yay! That's music to my ears, Vicki! Thanks so much for sharing. Carolx

Posted 1 month ago

The Shoe Garden is rated 5.0 based on 619 reviews