The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 695 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 695 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 7th September 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a long footed lady, size 12, I'm always very conscious of shoes that make my feet look huge. These do not. They are so stylish and comfortable and I'm so happy with them. Carol is such a delight to deal with and super quick delivery. I'm so glad I found The Shoe Garden.💗”

Helpful Report

Posted 1 day ago

We are so glad you found us, too! Style and comfort, along with speedy delivery, is what we aim to offer each and every day. Thank you for taking the time to share your lovely feedback. Carolx

Posted 19 hours ago

“Unbelievable customer service. Carol keeps you updated throughout the delivery process, not to mention her thoughtful wrapping and little gifts. Plus no question is ever a bother and she responds super quick.”

Helpful Report

Posted 2 days ago

Larissa! Thank you so much for your lovely feedback and kind words. It's so appreciated. Carolx

Posted 20 hours ago

“Beautiful shoes that arrived overnight. Carol is absolutely second to none! She helped me to find the perfect shoe to go with a gown, ordered them, helped me decide on a size (from afar I might add) and sent them immediately. The Shoe Garden is a Godsend for us with longer feet”

Helpful Report

Posted 5 days ago

Awww, thanks so much Therese. I so enjoyed helping you find your glam, sparkly heels for your gorgeous dress and clutch. I appreciate your kind words very much. Carolx

Posted 4 days ago

“What can I say? The first place I go to look for shoes. Carol and staff are always friendly, knowledgeable, and help in any way they can. Whether I am there in person or shopping online (because I live a couple of hours away) I couldn't ask for better customer service. It is nice to know that I don't have to shop around for hours looking for a "maybe" fit. Carol introduced me to a new brand that has become my forever brand. Thanks Carol and team.”

Helpful Report

Posted 6 days ago

Oh, you are so welcome Diana. We so appreciate your kind words and lovely review very much. Yay to finding your forever brand with the super comfy and super stylish Rilassares brand. Carolx

Posted 5 days ago

“I was so happy to be told about your shop in Brisbane, so I drove from Warwick to find a comfortable Hush Puppy boot for winter, that fitted my size 11 foot. I have had heart and Peripheral Neuropathy concerns with my feet since 2019, and have not been able to find a comfortable short boot that fits me comfortably anywhere, until Carol helped me try on a lovely black Hush Puppy boot a couple of months ago now. I can’t thank you enough Carol, you knew exactly what I was after, and helped me find the one in no time at all. The 160 km drive down was so worth it, as Carol made me feel at home and I really felt welcome too in the little quaint shop that had a magic feel about it! See you next time soon Carol, I’ll be back! I'm very happy to give the Shoe Garden a 5 for the review.”

Helpful Report

Posted 2 weeks ago

Oh Judy, you are so very, very welcome. I'm thrilled that you were able to find something suitable after such a long drive. And I truly appreciate your kind words. I look forward to seeing you again soon. Carolx

Posted 2 weeks ago

“I am size 12 and Shoe Garden is a place where comfortable and stylish shoes with quality leather are found with affordable prices”

Helpful Report

Posted 3 weeks ago

Yay! I'm so glad you can find comfortable, stylish shoes for your Size 12 feet, Afua. Thank you for your lovely feedback. Carolx

Posted 3 weeks ago

“I love The Shoe Garden and I tell every large-footed goddess that I meet to go there.”

Helpful Report

Posted 4 weeks ago

Awww, thank you Catherine. I love how we goddesses support and inspire each other! I appreciate you spreading the word. Carolx

Posted 4 weeks ago

“I wish 20 year old Me knew that there was a bright future for my feet. I have shopping with Carol at The Shoe Garden for so many years now, and there is a reason I keep coming back (not only because this is the only place that sells shoes that fit me). Carol is one of those genuinely lovely people who makes every interaction feel personal. She knows her shoes, she knows her customers, and she goes above and beyond to help you find something that not only looks beautiful but actually fits and feels great. The Shoe Garden is such a special little business - gorgeous shoes and the kind of service that you just don’t get everywhere anymore. Over the years I have bought so many pairs and have always felt incredibly well looked after. Shopping with Carol never feels like just buying a pair of shoes. It feels like shopping with someone who genuinely cares that you walk away happy.”

Helpful Report

Posted 4 weeks ago

Oh Anna! You've made me teary reading your beautiful words and feedback. Thank you so much. It is always a delight when you visit and I love that your feet will continue to have a bright future ahead! Carolx

Posted 4 weeks ago

“I love that there is a place I can go and try on shoes that are my size, and there is such a great selection. Online ordering is a breeze, and Carol is a delight to interact with. Highly recommend!!”

Helpful Report

Posted 4 weeks ago

Oh Del, I appreciate your kind words and recommendation so much! Thank you. Carolx

Posted 4 weeks ago

“An oasis for those with larger feet. It really is special to be able to try on shoes instore. Carol has created a beautiful shop and has endless patience. I never feel rushed and she always makes such an effort pulling multiple styles and sizes. Thanks Carol!”

Helpful Report

Posted 4 weeks ago

Oh, you are so very, very welcome. I am so chuffed that you enjoy your Shoe Garden shopping experience. Thank you for your kind words. Carolx

Posted 4 weeks ago

“Great selection of shoes for my wide feet Comfortable and stylish”

Helpful Report

Posted 4 weeks ago

Woohoo! That's so great to hear, Esther. Thank you for your lovely review; it is so appreciated. Carolx

Posted 4 weeks ago

“Finally found beautiful shoes that fit! The Shoe Garden has a great range and very reasonably priced.”

Helpful Report

Posted 4 weeks ago

Yay! Thanks so much for your lovely feedback, Helen. It is so appreciated and valued. Carolx

Posted 4 weeks ago

“I am so mad at myself for not going in here sooner!! Carol has created something really special - a place where I can walk in and try on not just shoes, but cute, fashionable shoes in my size. Her range is beautifully curated and The Shoe Garden is a wonderful inclusive space. Thankyou!!”

Helpful Report

Posted 1 month ago

Your words mean so much to the team at The Shoe Garden, Amy, thank you!

Posted 1 month ago

“I am so very impressed with carol at the shoe Garden I got the most beautiful shoes unfortunately they were slightly large carol kindly re-shipped another pair. The service was absolutely brilliant. I would recommend her to anyone.”

Helpful Report

Posted 1 month ago

Oh, wow! Thank you so, so much Susan for your kind words and recommendation. It's very much appreciated. I hope the new size is perfect for you! Carolx

Posted 1 month ago

“Thanks Coral My sandals fit me perfectly, happy with them. Thank you for you lovely service Regards Charlotte”

Helpful Report

Posted 1 month ago

Woohoo! Here's to perfect fits and happiness thanks to gorgeous sandals. I appreciate your kind words, Charlotte. Carolx

Posted 1 month ago

“It's so convenient to shop from your arm chair, without fighting crowds. Selection is huge, and descriptions exact. I love also, that Carol keeps me informed of delivery status. Thanks so much. I love all my colorful shoes from The Shoe Garden”

Helpful Report

Posted 1 month ago

Yay! I was so happy to read your lovely words. Many thanks and I'm so glad you can shop with us in comfort and with confidence. Carolx

Posted 1 month ago

“As an occasional but long term customer of The Shoe Garden l am happy to recommend Carol and her staff as being helpful and professional in every way. Either in person or by mail order their service is always friendly and knowledgeable, and the vast range of different shoes is fantastic.”

Helpful Report

Posted 1 month ago

Oh, thank you so much for your kind review. We are so happy that you enjoy your shopping experience not matter how you do so ... in-store or online. Thanks for sharing. Carolx

Posted 1 month ago

“As a woman with tall feet, I finally have a physical store where I can try shoes on to my heart’s delight! A vast selection of styles and brands, I dare you to leave with only one box 😉 Not only that, but Carol takes such wonderful care in finding the right fit, answering every question and offering insight into future orders too. I always find a reason to ‘pop in.’”

Helpful Report

Posted 1 month ago

Oh Rach, thank you for your amazing review. I really appreciate your kind words. And I especially love your dare! Hehe. Carolx

Posted 1 month ago

“I have made many purchases from the shoe garden and I keep returning because the service and choice is excelent. They stock great styles for girls with longer feet and I can always find something new to choose that I NEED !!!! Communication is great and advice is accurate. Thank you for creating an online shoe store that fulfills my needs....”

Helpful Report

Posted 1 month ago

Haha, yes, it's all about NEED, Cathy! You are so very welcome and I am so thrilled that you can always find something fabulous that fits. Yay! Carolx

Posted 1 month ago

“Carol and her Shoe Garden team stock a wonderful selection of shoes, boots, sandals and sneakers for long feet. I can always find what I need or want! Helpful service and speedy delivery. I love that each sale supports micro businesses in Africa through the Microloan Foundation Australia.”

Helpful Report

Posted 1 month ago

Woohoo! Thanks so much for your wonderful review, Christine. We really appreciate your kind words. Carolx

Posted 1 month ago

The Shoe Garden is rated 5.0 based on 695 reviews