The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 564 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been wonderful to discover the Shoe Garden recently. I’ve treated myself to some lovely new slip on sandals, with having to give up things with heels with knee surgery scheduled. I’ve always had large size feet, and hated not being able to wear beautiful and current trend footwear. So it’s been so nice to feel good in lovely shoes and receive lots of compliments.”

Helpful Report

Posted 1 week ago

Oh, that makes me so happy, Nicole ... that you can feel happy in lovely shoes and receive compliments about them. Yay! Carolx

Posted 1 week ago

“My new summer sandals (Rilassare Beckah Jeans Size 44) just arrived, and they are excellent. They are a lovely shade of blue and fit perfectly from first try on. It is always a pleasure to shop online at the Shoe Garden.”

Helpful Report

Posted 1 week ago

Thank you so much Cheryl. We are so glad you love your Beckah sandals. Yay to shoes fitting perfectly from the get go. Carolx

Posted 1 week ago

“Hi my shoes that just purchase are good just in tome for my 60th birthday.”

Helpful Report

Posted 1 week ago

How wonderful. Wishing you a wonderful 60th birthday, Dianne! Carolx

Posted 1 week ago

“A pleasant experience as always, product exactly as described, prompt friendly communication, quick delivery, & another 'happy feet' customer 😊 Thanks Carol for having 'The Best Business Ever' & making women with longer, wider feet happy & comfortable🥰”

Helpful Report

Posted 2 weeks ago

Awww, thank you so much Leigh! I really appreciate your kind words. I'm so glad that you (and your feet!) are happy. Carolx

Posted 1 week ago

“With long and wide feet, have always prioritised comfort and beauty in my shoes, which used to make for slim pickings. Now I have The Shoe Garden and the wonderful Carol and there are so many wonderful options. Great service, easy parking, excellent quality and range of shoes for size 10 and up.”

Helpful Report

Posted 2 weeks ago

Yay! Here's to lots of options for style AND comfort, Carol. Thanks so much for your beautiful review. Carolx

Posted 2 weeks ago

“Always a pleasure to deal with.”

Helpful Report

Posted 2 weeks ago

Thank you so much Esmae. That's so appreciated. Carolx

Posted 2 weeks ago

“Incredible customer service and very happy with my order. Will definitely be a customer for life.”

Helpful Report

Posted 2 weeks ago

This makes me so incredibly proud, Cindy. We are truly honoured that you will be a customer for life with us. Thank you so, so much. Carolx

Posted 2 weeks ago

“Beautiful sandals, perfect fit. Quick postage. Love it.”

Helpful Report

Posted 2 weeks ago

Yay! Thanks so much for your amazing Shoe Garden shopping experience summary, Hans. I was so happy to read your review. Carolx

Posted 2 weeks ago

“The Shoe Garden is one of my happy places. ❤ No holiday is complete without a trip there! ❤ Love the Facebook posts! ❤ Carol and team are always helpful & I love their suggestions! ❤ Can't say enough good things about the service. Carol thank you for doing what you do!”

Helpful Report

Posted 2 weeks ago

Oh Madonna, you took my breath away reading your amazing review! Thank you so much. It's always fun having you visit and helping you find something fabulous. We are so proud to be one of your "happy places". Carols

Posted 2 weeks ago

“Carol was really helpful without being pushy. I loved the variety of shoes on offer and of course, the larger sizing. It was such a wonderful shopping experience. My friend Louise shops there all the time and I am grateful for the introduction to Carol. I will be back.”

Helpful Report

Posted 2 weeks ago

Oh, we so look forward to welcoming you back, Monique. I am so thrilled that you enjoyed your Shoe Garden shopping experience. Thank you for taking the time to share your wonderful review. Carolx

Posted 2 weeks ago

“The Shoe Garden is the best shop ever. All my life I have struggled to find trendy shoes to fit my long feet,often squeezing into shoes that were to small. Then I discovered Carol and her wonderful shop.It brings a smile to my face every time I am there. Thank you Carol 😊”

Helpful Report

Posted 3 weeks ago

Woohoo! "Best shop ever" is an amazing title ... thank you so much! We love seeing you in-store too and leaving with a few pairs each time. Hehe. Sincere thanks for your wonderful review. Carolx

Posted 2 weeks ago

“Love the store, so much selection. Its bright and happy. Customer Service is amazing. Such a lovely caring place. Love buying my shoes from the Shoe Garden.”

Helpful Report

Posted 3 weeks ago

Oh Marion, you've totally made my day today! Thank you for your lovely review. It's so appreciated! Carolx

Posted 2 weeks ago

“As always Carole you have the most amazing shoes and always what I need!!! THANK YOU FOR BEING IN OUR LOCAL COMMUNITY!!”

Helpful Report

Posted 3 weeks ago

Haha, you are so welcome, Liz. It's always lovely to see you race in and then race out with lots of gorgeous shoes and to share a laugh along the way. I appreciate your lovely review. Carolx

Posted 3 weeks ago

“I recently purchased a pair of the $70 Hinako slides in blush. So comfy AND pretty. I’ve already worn them a few times but they are definately going on my up coming cruise to Singapore . As usual, Carol was so kind and helpful.”

Helpful Report

Posted 3 weeks ago

Oh, thank you so much Trish. I'm so glad you love your $70 Hinako sandals and yay for your upcoming cruise to Singapore. Don't forget to send us a photo of you wearing them so we can share on socials. Carolx

Posted 3 weeks ago

“The Shoe Garden was a complete surprise. I didn't think there would be such a variety of shoes for me to pick from. My new FAVOURITE shop. I will be purchasing more shoes in the future. Thank you.”

Helpful Report

Posted 3 weeks ago

We are so proud to be your new FAVOURITE shop, Michelle. Thank you for your lovely review and kind words. We look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 3 weeks ago

“It's always a joy to shop at The Shoe Garden. Carol is lovely and helpful with giving advice on the amazing range of beautiful shoes she always has on offer. Being spoilt for choice is a rare blessing when you've spent a lifetime searching for large sized shoes. Be assured, a dream come true awaits you at The Shoe Garden!”

Helpful Report

Posted 3 weeks ago

Wow! I love that you believe we are "a dream come true", Suzanne. Thank you so much and for your kind words, too. Carolx

Posted 3 weeks ago

“The Shoe Garden is my favourite shoe store! There is always plenty of different styles and larger sizes. Carol is ever patient with all the requests and is always a delight to chat to”

Helpful Report

Posted 3 weeks ago

Woohoo! I am so proud that we are your favourite shoe store, Felicity! Thank you for your lovely review and look forward to chatting again soon. Carolx

Posted 3 weeks ago

“I'm old school and prefer to try shoes on before I buy. It's such a pleasure to visit the store, knowing that there's going to be options that are in my size. And it's such a friendly place to shop as well.”

Helpful Report

Posted 3 weeks ago

Thank you Alison ... I'm so glad you enjoy visiting us and have plenty of options, too. I really appreciate your lovely review. Carolx

Posted 3 weeks ago

“I look forward to visiting Carol and The Shoe Garden as I always seen to find the perfect comfy shoe in my size in colours that are fun. Carol, thank you so much for your wonderful store selling beautiful shoes for 'long' feet.”

Helpful Report

Posted 3 weeks ago

Oh, you are so very, very welcome Lisle. I love how you use the word "long", too. Hehe. Thank you for your beautiful words. Carolx

Posted 3 weeks ago

“I love the Shoe Garden as it provides me with shoes in my side with excellent customer service, choice and timely shipping with very careful packing and bonus sweets which the kids love.”

Helpful Report

Posted 3 weeks ago

Thank you so much Antoinette for your beautiful review. We are so glad that you (and your kids!) love your Shoe Garden shopping experience. Carolx

Posted 3 weeks ago

The Shoe Garden is rated 5.0 based on 564 reviews