The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 696 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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The Shoe Garden 5 star review on 7th September 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your shoes, I just had my 2nd pair arrive, love your email updates, your beautiful gift wrapping, your personal care, my handwritten note to me, and cute little lolly bag!”

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Posted 3 months ago

Awww, that means the world to us, Jan. Thank you for choosing to shop with us. Carolx

Posted 3 months ago

“Fabulous. It’s not just a shoe store, it’s a curated collection - you can be confident in ordering online.”

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Posted 3 months ago

You've totally made my day, Sharon! Thank you for your beautiful description of The Shoe Garden and your kind recommendation. Most appreciated. Carolx

Posted 3 months ago

“I am so thrilled to have found The Shoe Garden! I have only known about it in the last few months, and ive bought a few pairs already. As a size 12-13 womens fit, in a slightly wide fit too, I have been living with very few shoes on my life! Not anymore. I love the care from Carol, the gift wrapping and the personalised emails, even the sweets in the box! Chefs kiss!”

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Posted 3 months ago

Oh, Lauren ... we are thrilled that you found us, too! Thank you so much for your amazing chefs kiss review! It means the world to me. Carolx

Posted 3 months ago

“Love, love, love my new boots!! Great customer service, including very helpful guidance on what styles might fit my wide feet. Very speedy return process ( before I availed myself of fit advice). Shoes come beautifully presented. It’s like getting a present. Thank you!!”

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Posted 3 months ago

Awwww, I love, love, love that you love your new boots, Jo. Thank you so much for your lovely review and I'm chuffed that you enjoyed your Shoe Garden shopping experience. Carolx

Posted 3 months ago

“Finally found a store where I could find shoes to fit my feet and my large orthotics. Amazing customer experience and great service. Large range of shoes in store, something to suit all age ranges with bigger feet.”

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Posted 3 months ago

Yay! I'm so glad you found us Joanna. Thank you for your lovely review. It's so appreciated. Carolx

Posted 3 months ago

“I always love my visits to the Shoe Garden- it's not just a shop, it's a community! Very happy with the CBD Mary Janes I bought- they're a good fit, comfortable, stylish, and perfect for work.”

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Posted 3 months ago

Awww, thanks Natalie. I remember when you were in last and chatting to the other lovely ladies ... you're right, it is a community and a very special one. Thanks for your lovely feedback. Carolx

Posted 3 months ago

“I love the personal service and the large range of shoes. At least twice a year I make the trip (nearly one hour) to check out the new range.”

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Posted 3 months ago

Thanks so much Vickie ... for your lovely review and for visiting us from so far away! I'm so glad you love our shoes and Shoe Garden customer service. Carolx

Posted 3 months ago

“I have been a repeat customer since the beginning. I buy several pairs a year! Latest Bresley shoes are just lovely…why buy one when you can buy two pairs.. Carol has being a god send for us with longer feet… and a desire for gorgeous shoes…”

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Posted 3 months ago

Awww, thanks so much for your long-term support and love of gorgeous shoes! I really appreciate your kind words. Carolx

Posted 3 months ago

“Finally found a store where I could find shoes to fit my wide feet. Fantastic welcome from the owner and great service. Such a large range of shoes in store, something to suit all age ranges with bigger feet. So many ladies in store that were return customers, just a great vibe all around. And off street parking in the rear of the premises.”

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Posted 3 months ago

Oh Michelle, thank you so much for your lovely words. I'm so glad you've found us and so enjoyed your Shoe Garden shopping experience. You've made my day! Carolx

Posted 3 months ago

“Soooooo many lovely big sized shoes to choose from. I purchased two pairs and my mum purchased two pairs. Caroll is a fabulous help with sizes and not pushy for a sale. Love visiting the shoe garden, it makes me happy to be able to buy shoes that are my size, 47.”

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Posted 3 months ago

Well, your lovely review makes me very happy, Karen! Thanks so much for your kind words and I'm so glad that you and your mum found some gorgeous shoes. Carolx

Posted 3 months ago

“As a long term customer, its always a great day to visit Carol and the team. The range of colours and sizes are extensive. Usually far too many choices. But I leave with a smile and a bag full.”

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Posted 3 months ago

How lovely, Jenny. I am so glad you always leave with a smile and a few new pairs of gorgeous shoes. Thanks so much for your lovely review. Carolx

Posted 3 months ago

“I was thrilled to find this shop as I have always struggled to find shoes in my size. They have a wonderful selection and great customer service. This will be my go-to place from now on.”

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Posted 3 months ago

And we are thrilled that you found us, Andrea! Thank you for your lovely review and we are very proud to be your go-to shoe shop. Carolx

Posted 3 months ago

“Carol is always welcoming. You go in with an idea and always walk out with what you want. Sometimes X 2. Nothing is rushed and she has all the time for you to just have a look without feeling the need to select something. Will always go back when I need shoes.”

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Posted 3 months ago

You've made my day, Christine! Thanks so much for your lovely review. I am so pleased you always find something and feel comfortable and relaxed doing so. Carolx

Posted 3 months ago

“The Shoe Garden is always adding so many beautiful styles for us to choose from. I love them all 👠👡👢👟”

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Posted 3 months ago

And I always love seeing how you style them, Clare! Thanks so much for your kind words. Carolx

Posted 3 months ago

“Friendly staff. Great range of shoes - good quality, comfortable, colourful or practical colours, unusual or practical styles and brands.”

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Posted 3 months ago

Yay! I so appreciate your fabulous review. Many thanks. Carolx

Posted 3 months ago

“I have been visiting this wonderful shop for quite a few years now and have never walked out empty-handed. Always with a smile on my face in anticipation of wearing my beautiful new shoes. If you have never visited Carol then you are missing out on a wonderful experience”

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Posted 3 months ago

Awww, thank you so much for your kind words, Julie. I am chuffed that you always find something fabulous at The Shoe Garden! Carolx

Posted 3 months ago

“I love shopping at the Shoe Garden. They always have a great range of shoes that actually fit me (size 13). The staff are so helpful. I often buy when the specials are on and get great shoes at a good price. I even got a fun pair of silver sparkly boots for my birthday costume. Love them.”

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Posted 3 months ago

Thank you for your lovely words, Marianne. And haha, I hope the silver boots were a hit. Carolx

Posted 3 months ago

“Carol owner of The Beautiful Shoe Garden in Brisbane is Amazing. Her Store is Beautiful. Her Eye for Detail of such Fantastic Shoes, is Outer this World . I have been Buying Shoe Garden Shoes from Carol , now for Years. I wouldn't go any where else . Thankyou Carol🩷🤎🩷🤎🩷🤎🩷”

The Shoe Garden 5 star review on 7th May 2026

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Posted 4 months ago

Oh Charmaine, thank you for your beautiful words. They mean a lot to me. And squeal ... I'm so glad you love your new pink boots. They are so you.

Posted 4 months ago

“Fabulous service, fast postage and the shoes arrived all parcelled up like a lovely present!”

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Posted 4 months ago

Awww, what a lovely review Deborah. Thank you so much! Carolx

Posted 4 months ago

“These wonderful Hinako boots are fabulous, fantastic and wondrous in every way. The leather is so soft I’ve worn them for the first time today and had them on all day and they are so comfortable and they look absolutely amazing. I love them.”

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Posted 4 months ago

Wow! That's amazing Cathy. I'm so glad your gorgeous boots are fabulous, fantastic and wondrous! I love it when comfort and style combine! Enjoy. Carolx

Posted 4 months ago

The Shoe Garden is rated 5.0 based on 696 reviews