The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 593 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the store, so much selection. Its bright and happy. Customer Service is amazing. Such a lovely caring place. Love buying my shoes from the Shoe Garden.”

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Posted 2 months ago

Oh Marion, you've totally made my day today! Thank you for your lovely review. It's so appreciated! Carolx

Posted 2 months ago

“As always Carole you have the most amazing shoes and always what I need!!! THANK YOU FOR BEING IN OUR LOCAL COMMUNITY!!”

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Posted 2 months ago

Haha, you are so welcome, Liz. It's always lovely to see you race in and then race out with lots of gorgeous shoes and to share a laugh along the way. I appreciate your lovely review. Carolx

Posted 2 months ago

“I recently purchased a pair of the $70 Hinako slides in blush. So comfy AND pretty. I’ve already worn them a few times but they are definately going on my up coming cruise to Singapore . As usual, Carol was so kind and helpful.”

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Posted 2 months ago

Oh, thank you so much Trish. I'm so glad you love your $70 Hinako sandals and yay for your upcoming cruise to Singapore. Don't forget to send us a photo of you wearing them so we can share on socials. Carolx

Posted 2 months ago

“The Shoe Garden was a complete surprise. I didn't think there would be such a variety of shoes for me to pick from. My new FAVOURITE shop. I will be purchasing more shoes in the future. Thank you.”

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Posted 2 months ago

We are so proud to be your new FAVOURITE shop, Michelle. Thank you for your lovely review and kind words. We look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 2 months ago

“It's always a joy to shop at The Shoe Garden. Carol is lovely and helpful with giving advice on the amazing range of beautiful shoes she always has on offer. Being spoilt for choice is a rare blessing when you've spent a lifetime searching for large sized shoes. Be assured, a dream come true awaits you at The Shoe Garden!”

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Posted 2 months ago

Wow! I love that you believe we are "a dream come true", Suzanne. Thank you so much and for your kind words, too. Carolx

Posted 2 months ago

“The Shoe Garden is my favourite shoe store! There is always plenty of different styles and larger sizes. Carol is ever patient with all the requests and is always a delight to chat to”

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Posted 2 months ago

Woohoo! I am so proud that we are your favourite shoe store, Felicity! Thank you for your lovely review and look forward to chatting again soon. Carolx

Posted 2 months ago

“I'm old school and prefer to try shoes on before I buy. It's such a pleasure to visit the store, knowing that there's going to be options that are in my size. And it's such a friendly place to shop as well.”

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Posted 2 months ago

Thank you Alison ... I'm so glad you enjoy visiting us and have plenty of options, too. I really appreciate your lovely review. Carolx

Posted 2 months ago

“I look forward to visiting Carol and The Shoe Garden as I always seen to find the perfect comfy shoe in my size in colours that are fun. Carol, thank you so much for your wonderful store selling beautiful shoes for 'long' feet.”

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Posted 2 months ago

Oh, you are so very, very welcome Lisle. I love how you use the word "long", too. Hehe. Thank you for your beautiful words. Carolx

Posted 2 months ago

“I love the Shoe Garden as it provides me with shoes in my side with excellent customer service, choice and timely shipping with very careful packing and bonus sweets which the kids love.”

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Posted 2 months ago

Thank you so much Antoinette for your beautiful review. We are so glad that you (and your kids!) love your Shoe Garden shopping experience. Carolx

Posted 2 months ago

“Great quality shoes and impeccable customer service. So happy with my experience shopping with The Shoe Garden and will definitely be a repeat customer!”

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Posted 2 months ago

Thank you so very much, Zana. We are so happy you enjoyed your Shoe Garden shopping experience and look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 2 months ago

“My first ever purchase and I feel amazing. Absolutely gorgeous shoes that are so comfortable. This will be a regular shop for me now. I am blown away even by the wrapping of my shoes. Thank you Carol for your constant updates. My feet are going to be so happy. Thanks again for my 2 new pairs of shoes.😃”

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Posted 2 months ago

Woohoo! You've made my day, Carolyn. I am so thrilled that you love your new shoes and enjoyed your Shoe Garden shopping experience. Here's to happy feet forever! Carolx

Posted 2 months ago

“An absolute shoe heaven with angels for staff”

The Shoe Garden 5 star review on 26th September 2025

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Posted 2 months ago

Oh Tina, how lovely of you to say! I'm so glad you love your gorgeous new sandals and enjoyed your Shoe Garden shopping experience. With love from the Angels! :-)

Posted 2 months ago

“I love The Shoe Garden! I also love going to the Theatre and Opera and the gorgeous shiny glittering shoes i buy from Carol are a very important part of my look! I feel gorgeous and it hasn't always been this way...having large feet means that i had limited choice when it came to shoes...but look at me now!!! Thankyou Carol!”

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Posted 3 months ago

Oh Judith, you are so, so welcome. We are thrilled that you now have glittering, gorgeous shoes to take out to the theatre and opera. Thanks for the love. Carolx

Posted 3 months ago

“Love the shoe garden and the fabulous staff, whether you go in or shop online the experience is fabulous…. Carol and her team as so lovely”

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Posted 3 months ago

Awww, thanks so much Elizabeth. We are chuffed that you enjoy shopping with us in-store and online. Thanks for sharing. Carolx

Posted 3 months ago

“Delight when I put on a pair of sparkly sneakers, clasped my hands to my face and said ooohhh they look like girl shoes. In the past I have always had to buy men's shoes in runners and only wished I could wear the pretty girl ones, lol! So, I will be back to buy more, and the shop and the owner are delightful, pleasant, helpful and you could lose hours in there. I am very happy thanks!”

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Posted 3 months ago

Oh Michelle, here is to many more pretty girl shoes! Thank you for your beautiful review. We are so happy that you're so happy! Carolx

Posted 3 months ago

“The Shoe Garden was amazing! Never been to a store that actually EASILY catered for my shoe size and had so many cute styles. Will definitely be going back!”

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Posted 3 months ago

Woohooo! We look forward to welcoming you back Naomi for more cute shoes. Thanks for your kind words and lovely review. Carolx

Posted 3 months ago

“I have been shopping at The Shoe Garden for many years. My early days were via long distance/online, and after a move now it’s in person. I have had only stellar customer service experiences over the years. The deliveries were always very quick, and the one time I had to return a very pretty pair of green sandals (sadly too narrow for me), it was easy, quick and money was returned immediately. The shop itself is cute, has a lot of variety and the owner Carol has always been in residence when I have been there and has helped me. She has always been pleasant and knowledgeable and suggests various styles. For us long footed people, this shop is a godsend and makes shoe shopping a pleasure for probably the first time ever (if you have longer than average feet, you know how painful shopping for shoes usually is). Those of us in this club know how important this little shop of goodies is for us. Thank you Carol.”

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Posted 3 months ago

I am so pleased and proud that shoe shopping is now a pleasure for you, Kathy! Yay. Thank you for your absolutely beautiful review. It's so appreciated. Carolx

Posted 3 months ago

“This is the only shop we can go to for my daughter who is a size 12 C fitting in shoes. I have been shopping here for 3 years and have loved the shop s as nd the variety of shoes available”

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Posted 3 months ago

Thank you so much Ann. I'm so glad we can help your daughter find fabulous shoes. I really appreciate your lovely review. Carolx

Posted 3 months ago

“This is the second time I've shopped at Shoe Garden and I'm always surprised at your sizes and of course the fantastic choices. I'm like your 73 year d client who got compliments on her sparkly sneakers. I bought a pair of leather tan shoes fory nephew's wedding last Friday and I got many compliments as in the past I have had to buy men's shoes which are not flattering at all and I do not trust on line with my shoe size between 43 and 44. Carol put you at ease the minute you walk in, she doesn't crowd you or is pushy in any way. It's like I can breathe and relax while shopping without feeling I have to hurry up and make a decision. It is the polar opposite. You feel like a friend when you enter the shoe Oasis. Thank you for making it a pleasure to shop for shoes. Your shop and you are cherished by I'm sure all who enter. Thank you. April”

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Posted 3 months ago

Oh April, thank you for your heartfelt and amazing review. I am so happy that you feel comfortable and relaxed shopping with us and are now getting compliments on your beautiful shoes. Yay! Carolx

Posted 3 months ago

“I just love shopping online or in person when in Brisbane at the Shoe Garden. For starters they sell shoes in my size (most shops don't). There is always a great selection of styles & colours to choose from, any questions I have are answered - Carol offers personal service & advice. She sends me a lovely note & some sweets as well & the shoes always come wrapped prettily. I've ordered shoes online to try & if they haven't been right she's been happy to refund without drama. What's not to love? Shoe shopping as it should be.”

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Posted 3 months ago

That's music to my ears, Kelley! "Shoe shopping as it should be" ... yay! Thank you so much for your wonderful review. Carolx

Posted 3 months ago

The Shoe Garden is rated 5.0 based on 593 reviews