The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 593 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stepping out of my comfort zone and into a pair of sparkly white sneakers at The Shoe Garden for an upcoming holiday was just the change I needed. Advice on how to keep my new sneakers looking like new is much appreciated. I love it that I can look at the online catalogue for whats available and narrow down my choices before my visit as it saves me time and legwork.”

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Posted 3 months ago

Yay to change and yay to sparkly white sneakers! Thanks for your kind words, Kerri. And safe and happy travels. Don't forget to send us some piccies. Carolx

Posted 3 months ago

“I received a lovely welcome on arrival. There were plenty of beautiful shoes to choose from. The interior was well set out. A bonus was the parking out the back. I left with two pairs of shoes and will be back as soon as I can. 🙂”

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Posted 3 months ago

We look forward to welcoming you back Jenny and are so chuffed that you enjoyed shopping in-store with us. And the best news ... there are still soooooooooooooooooooo many new shoes to come for this Spring/Summer. Carolx

Posted 3 months ago

“What a fabulous find … having just moved from Sydney I had no idea there is such a store with such variety in Brisbane. For the very first time in my life ( I’m 74) on Saturday I was in the city and a lady said to me “ oh I love your shoes!” Can you imagine how I felt! My size 44 sparkly sneakers admired. Shoe Garden has a wonderful selection and the most helpful experienced customer service. Thank you Sam and Carole”

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Posted 3 months ago

Oh wow! Susan, I got teary reading your review .. your first ever compliment about your shoes! Thank you for sharing that and I'm so glad you love your sparkly new sneakers. Thank you also for your kind words about your Shoe Garden shopping experience. It's so appreciated. Carol & Samx

Posted 3 months ago

“Always a genuine, friendly welcome at The Shoe Garden. I bought a gorgeous pair of summer slides, Pearl trimmed & so comfy, yet stylish. The Shoe Garden is heaven for those of us with long feet, choices choices!!”

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Posted 3 months ago

Aw, thanks so much for your lovely review, Jen. Yay for comfy AND stylish, not to mention pearl trimmed, summer slides! Big thanks for sharing. Carolx

Posted 3 months ago

“Beautiful shoes, great service, big sizes. And they always arrive in no time from when ordering. They come to you wrapped up so beautifully, always makes me feel special. Thank you xx”

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Posted 3 months ago

Yay! Mission accomplished that you feel special, Julie. Because you very much are to us at The Shoe Garden. Thank you so much for your beautiful review. Carolx

Posted 3 months ago

“Well why wouldn't I give my new Hinako Wander Champagne slides a 5 star rating. They're beautiful soft stylish and just so cute. I love them. Even the box ix pretty. Thank you Carol from The Shoe Garden”

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Posted 3 months ago

Five shiny stars ... thank you Vicki! I'm SO glad you love your new slides. Thank you for your fabulous feedback. Carolx

Posted 3 months ago

“Simply The Best... I can not put it, any simpler than that. Thank you Carol.”

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Posted 3 months ago

Oh wow! That is so kind, Bex. Thank you v v much ... and you're v v welcome! Carolx

Posted 3 months ago

“What a beautiful business you have and how refreshing it is to be able to buy shoes that fit. I purchased a pair of shoes which were a little big ( which is a first ) and Carol has gone above and beyond to make sure that I received the correct size.. Exceptional Customer Service and such a professional and friendly lady to speak to over the phone. I highly recommend this professional lady and her wonderful business. Thank you so much, Carol.”

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Posted 4 months ago

Oh Deborah, you've totally made my day today! Thank you so much for your wonderful review and recommendation; it really means a lot. Carolx

Posted 4 months ago

“Had everything I wanted and more, felt genuinely understood and the shoes were high quality. 100% will go back”

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Posted 4 months ago

We so look forward to welcoming you back again! And thank you so much for your beautiful review. Carolx

Posted 4 months ago

“Carol has a fantastic range of shoes. The delivery is very fast, and the customer service is impeccable. Highly recommend shopping with them!”

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Posted 4 months ago

Thank you so much for your beautiful recommendation and kind words, Sara. They mean a lot. Carolx

Posted 4 months ago

“I just love going to the Shoe Garden. The whole team is always so helpful, friendly and professional. They all take a lot of care in helping to accommodate any foot/leg issues with your purchases and the range caters for your whole personality from work to fun, casual and being at home, it is a real happy place for me.”

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Posted 4 months ago

Oh Kylie, we are so proud to be your happy place. Thank you for your lovely review. We always enjoy your visits and catching up. Carolx

Posted 4 months ago

“It's a great shop for women with large feet - plenty of fashionable sandals, shoes and boots to choose from at reasonable prices and great services as well! Colleagues, friends and family are always commenting on how stylish my shoes and boots are!”

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Posted 4 months ago

Thank you so much Cathy! And yay to compliments about your shoes and boots; that's wonderful. Carolx

Posted 4 months ago

“What a wonderful discovery finding the Shoe Garden. All my life I have struggled to find shoes to fit large feet and have always settled for whatever I could find in the relevant size. What a joy to have beautiful shoes, stylish and in my size. I had a huge choice and ended up buying two pairs one for work and one for fun but will be back for more soon. Have come back to Toowoomba telling all and sundry about the shoe garden”

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Posted 4 months ago

Yay! I am so glad you found us, Patricia, and two new gorgeous pairs of shoes. Thank you for spreading the word in Toowoomba and for taking the time to share your lovely feedback. Carolx

Posted 4 months ago

“One of best days of my life was when I discovered The Shoe Garden after spending years trying to find shoes that fit. Carol is wonderful & it is always a pleasure to see her.”

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Posted 4 months ago

Awwww, that's so kind Judy! It is always fabulous to see you and share a laugh. Thank you for your beautiful words. Carolx

Posted 4 months ago

“Hi Carol, thank you for being that lovely person on the other end of my purchase. Your store looks beautiful and have a lovely range of shoes for our feet to look gorgeous in. I was so happy to find a pair of lovely D & J white sneaker LUBU-DJL in my size 44. My order was promptly delivered to my door. I had initially made a mistake in my size for the shoe but called Carol and it was no problem to have them returned and she sent the correct size to me. Nothing was too big to sort out. They are so comfortable, and I feel great in them.”

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Posted 4 months ago

Yay! I am so glad you feel great in your gorgeous sneakers. And that we were able to quickly send the correct size to you. Many thanks for your kind words. Carolx

Posted 4 months ago

“As always, when I made the trek into The Shoe Garden from Tamborine Mountain, I got exactly what I was looking for, reasonable price, beautiful shoes. In fact, I have them on right now! What I particularly like is that I am 164 cm tall, not overweight, and I have size 12 feet. Any other shoe shop will tell me that they need to measure my feet as I could not possibly have that size. So courtesy, great choice, great quality, great service!!”

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Posted 4 months ago

Haha, yay to being in your shoes as you review your Shoe Garden shopping experience. I'm so glad you love them, Sue. Thanks for your amazing feedback, too. Carolx

Posted 4 months ago

“Such a fantastic range of shoes All in my size 11 So many different styles to choose from. Carol is so lovely and helpful in finding just the right pair of shoes in the colours I was after. Absolutely well worth the drive up from the Gold Coast”

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Posted 4 months ago

Thank you so much Lorraine for your lovely review and feedback. It is so appreciated and I'm thrilled that visiting The Shoe Garden was worth the long drive. Yay. Carolx

Posted 4 months ago

“The best service. Wonderful shoes. I live in WA and I’m treated as well as if I’m sitting in the store. Purchases sent very quickly with a little bag of lollies. Thank you so much for your polite and efficient service.”

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Posted 4 months ago

Well, you've totally made my day, Sue! Thank you so much for your beautiful review and I'm thrilled that you enjoyed your Shoe Garden shopping experience from the other side of the country! Carolx

Posted 4 months ago

“As the Shoe Garden is THE shoe shop for me, I'm able to message Carol and lock in any of my favourite shoes that pop up on her emails or posts. Of course, last week was like most visits, there was another pair that caught my eye too! Always a pleasure so see the pretty colours and options.”

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Posted 4 months ago

Oh Jenny, we are SO proud to be your go-to shoe shop! Thank you for your lovely review and yes, that second pair was particularly gorgeous ... it would have been too hard to resist! Hehe. Carolx

Posted 4 months ago

“Such a treat when that lovely bow tied package arrives. What wonderful service. Gorgeous shoes and a donation to a fantastic charity. Doesn't get much better. Thank you!!!”

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Posted 4 months ago

Awww, you're so welcome Penny. Thank you for your beautiful words and we are so glad you enjoyed your Shoe Garden shopping experience so much. Carolx

Posted 4 months ago

The Shoe Garden is rated 5.0 based on 593 reviews