The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 619 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 9th February 2026

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to deal with.”

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Posted 4 months ago

Thank you so much Esmae. That's so appreciated. Carolx

Posted 4 months ago

“Incredible customer service and very happy with my order. Will definitely be a customer for life.”

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Posted 4 months ago

This makes me so incredibly proud, Cindy. We are truly honoured that you will be a customer for life with us. Thank you so, so much. Carolx

Posted 4 months ago

“Beautiful sandals, perfect fit. Quick postage. Love it.”

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Posted 4 months ago

Yay! Thanks so much for your amazing Shoe Garden shopping experience summary, Hans. I was so happy to read your review. Carolx

Posted 4 months ago

“The Shoe Garden is one of my happy places. ❤ No holiday is complete without a trip there! ❤ Love the Facebook posts! ❤ Carol and team are always helpful & I love their suggestions! ❤ Can't say enough good things about the service. Carol thank you for doing what you do!”

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Posted 4 months ago

Oh Madonna, you took my breath away reading your amazing review! Thank you so much. It's always fun having you visit and helping you find something fabulous. We are so proud to be one of your "happy places". Carols

Posted 4 months ago

“Carol was really helpful without being pushy. I loved the variety of shoes on offer and of course, the larger sizing. It was such a wonderful shopping experience. My friend Louise shops there all the time and I am grateful for the introduction to Carol. I will be back.”

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Posted 4 months ago

Oh, we so look forward to welcoming you back, Monique. I am so thrilled that you enjoyed your Shoe Garden shopping experience. Thank you for taking the time to share your wonderful review. Carolx

Posted 4 months ago

“The Shoe Garden is the best shop ever. All my life I have struggled to find trendy shoes to fit my long feet,often squeezing into shoes that were to small. Then I discovered Carol and her wonderful shop.It brings a smile to my face every time I am there. Thank you Carol 😊”

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Posted 4 months ago

Woohoo! "Best shop ever" is an amazing title ... thank you so much! We love seeing you in-store too and leaving with a few pairs each time. Hehe. Sincere thanks for your wonderful review. Carolx

Posted 4 months ago

“Love the store, so much selection. Its bright and happy. Customer Service is amazing. Such a lovely caring place. Love buying my shoes from the Shoe Garden.”

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Posted 4 months ago

Oh Marion, you've totally made my day today! Thank you for your lovely review. It's so appreciated! Carolx

Posted 4 months ago

“As always Carole you have the most amazing shoes and always what I need!!! THANK YOU FOR BEING IN OUR LOCAL COMMUNITY!!”

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Posted 4 months ago

Haha, you are so welcome, Liz. It's always lovely to see you race in and then race out with lots of gorgeous shoes and to share a laugh along the way. I appreciate your lovely review. Carolx

Posted 4 months ago

“I recently purchased a pair of the $70 Hinako slides in blush. So comfy AND pretty. I’ve already worn them a few times but they are definately going on my up coming cruise to Singapore . As usual, Carol was so kind and helpful.”

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Posted 4 months ago

Oh, thank you so much Trish. I'm so glad you love your $70 Hinako sandals and yay for your upcoming cruise to Singapore. Don't forget to send us a photo of you wearing them so we can share on socials. Carolx

Posted 4 months ago

“The Shoe Garden was a complete surprise. I didn't think there would be such a variety of shoes for me to pick from. My new FAVOURITE shop. I will be purchasing more shoes in the future. Thank you.”

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Posted 4 months ago

We are so proud to be your new FAVOURITE shop, Michelle. Thank you for your lovely review and kind words. We look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 4 months ago

“It's always a joy to shop at The Shoe Garden. Carol is lovely and helpful with giving advice on the amazing range of beautiful shoes she always has on offer. Being spoilt for choice is a rare blessing when you've spent a lifetime searching for large sized shoes. Be assured, a dream come true awaits you at The Shoe Garden!”

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Posted 4 months ago

Wow! I love that you believe we are "a dream come true", Suzanne. Thank you so much and for your kind words, too. Carolx

Posted 4 months ago

“The Shoe Garden is my favourite shoe store! There is always plenty of different styles and larger sizes. Carol is ever patient with all the requests and is always a delight to chat to”

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Posted 4 months ago

Woohoo! I am so proud that we are your favourite shoe store, Felicity! Thank you for your lovely review and look forward to chatting again soon. Carolx

Posted 4 months ago

“I'm old school and prefer to try shoes on before I buy. It's such a pleasure to visit the store, knowing that there's going to be options that are in my size. And it's such a friendly place to shop as well.”

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Posted 4 months ago

Thank you Alison ... I'm so glad you enjoy visiting us and have plenty of options, too. I really appreciate your lovely review. Carolx

Posted 4 months ago

“I look forward to visiting Carol and The Shoe Garden as I always seen to find the perfect comfy shoe in my size in colours that are fun. Carol, thank you so much for your wonderful store selling beautiful shoes for 'long' feet.”

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Posted 4 months ago

Oh, you are so very, very welcome Lisle. I love how you use the word "long", too. Hehe. Thank you for your beautiful words. Carolx

Posted 4 months ago

“I love the Shoe Garden as it provides me with shoes in my side with excellent customer service, choice and timely shipping with very careful packing and bonus sweets which the kids love.”

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Posted 5 months ago

Thank you so much Antoinette for your beautiful review. We are so glad that you (and your kids!) love your Shoe Garden shopping experience. Carolx

Posted 5 months ago

“Great quality shoes and impeccable customer service. So happy with my experience shopping with The Shoe Garden and will definitely be a repeat customer!”

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Posted 5 months ago

Thank you so very much, Zana. We are so happy you enjoyed your Shoe Garden shopping experience and look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 5 months ago

“My first ever purchase and I feel amazing. Absolutely gorgeous shoes that are so comfortable. This will be a regular shop for me now. I am blown away even by the wrapping of my shoes. Thank you Carol for your constant updates. My feet are going to be so happy. Thanks again for my 2 new pairs of shoes.😃”

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Posted 5 months ago

Woohoo! You've made my day, Carolyn. I am so thrilled that you love your new shoes and enjoyed your Shoe Garden shopping experience. Here's to happy feet forever! Carolx

Posted 5 months ago

“An absolute shoe heaven with angels for staff”

The Shoe Garden 5 star review on 26th September 2025

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Posted 5 months ago

Oh Tina, how lovely of you to say! I'm so glad you love your gorgeous new sandals and enjoyed your Shoe Garden shopping experience. With love from the Angels! :-)

Posted 5 months ago

“I love The Shoe Garden! I also love going to the Theatre and Opera and the gorgeous shiny glittering shoes i buy from Carol are a very important part of my look! I feel gorgeous and it hasn't always been this way...having large feet means that i had limited choice when it came to shoes...but look at me now!!! Thankyou Carol!”

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Posted 5 months ago

Oh Judith, you are so, so welcome. We are thrilled that you now have glittering, gorgeous shoes to take out to the theatre and opera. Thanks for the love. Carolx

Posted 5 months ago

“Love the shoe garden and the fabulous staff, whether you go in or shop online the experience is fabulous…. Carol and her team as so lovely”

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Posted 5 months ago

Awww, thanks so much Elizabeth. We are chuffed that you enjoy shopping with us in-store and online. Thanks for sharing. Carolx

Posted 5 months ago

The Shoe Garden is rated 5.0 based on 619 reviews