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The Shoe Garden Reviews

5.0 Rating 342 Reviews

100 %

of reviewers recommend The Shoe Garden

Company Reviews

Product Reviews

5.0

Based on 342 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 20th March 2024

The Shoe Garden 5 star review on 5th February 2024

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 16th January 2024

Janelle Paterson

The Shoe Garden 5 star review on 18th December 2023

The Shoe Garden 5 star review on 27th October 2023

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My foot is long and comes with a little bit more width. My gorgeous Hush Puppies are versatile, the colour is perfect for so many outfits, and are also super comfortable - what’s not to love. The service from The Shoe Garden is outstanding on every level. Deep sigh, my feet are feeling the love.”

Posted 1 year ago

Oh Janelle, I'm so glad your feet are feeling the love. And that you love your new Hush Puppies so much. Yah! Thanks so much for sharing. Carolx

Posted 1 year ago

“I am I thrilled when Carol sends her emails with new stock and I can assure everyone, Carol’s promptness to any enquiry or order online is just brilliant! I love The Shoe Garden….”

Posted 1 year ago

Well, you've made my day today! Thank you so much for your lovely words. I love that you love The Shoe Garden. Carolx

Posted 1 year ago

“Love the wonderful range of shoes available and find the descriptions of fit super helpful. Love, love my new shoes and looking forward to wearing them very soon.”

Posted 1 year ago

Hi Sue. I was so happy to read your kind words, especially about the fit descriptions. Thank you for sharing. Carolx

Posted 1 year ago

“Thank you Carol - I’ve just received my lovely Hush Puppies Peace Tan Spotted Leather slides and I absolutely love them!! They are super comfy and look reslly trendy. As always, the online ordering process was very easy and delivery was extremely quick. It’s always a pleasure to shop at the best ever long shoe store ‘The Shoe Garden’.”

Posted 1 year ago

Oh Rhonda, you've totally made my day. THANK YOU for your kind words and I'm so happy you love your new slides. Carolx

Posted 1 year ago

“Wonderful to find my size in stock. Fast and efficient service and delivery.”

Posted 1 year ago

Thank you so much for your lovely review. I'm so glad you have found me and are enjoying your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“I have been searching for shoes for a wedding I’m in for months and being a larger footed lass it has been a struggle but I was pleasantly surprised with how simple and easy it was to buy and receive the shoes, and how perfect the shoes were for the occasion. The shoe description was extremely helpful when making the decision, quick shipping, with great customer service and communication along the way, truly made the process enjoyable.”

Posted 1 year ago

Yah, I'm so glad you enjoyed your Shoe Garden shopping experience Sarah. And that your shoes are perfect. Have a brilliant time at the wedding. Carolx

Posted 1 year ago

“My daughter is super happy with her shoes. Amazing service from Carol helped my daughter select the right size for her first pair of heels!”

Posted 1 year ago

Yahhh, I'm so happy to hear that. I hope she has an amazing time in her gorgeous heels. Carolx

Posted 1 year ago

“I have shopped at The Shoe Garden for a few years now. I typically get them delivered to my work as I am up on the Northside of Brisbane. Delivery is always super fast and I've never had any issues. I typically wear a size 12-13 depending on the shoes and have always managed to find something I like on the website when I'm in the mood to spend some money lol Would highly recommend The Shoe Garden.”

Posted 1 year ago

Awww, thank you so much for your kind words and recommendation, Brittany. I'm so glad you've always enjoyed your Shoe Garden shopping experience and can find something gorgeous online. Carolx

Posted 1 year ago

“Definitely a 5! Not only do they look stunning, I hardly know they are on my feet! Love them❤”

The Shoe Garden 5 star review on 16th September 2022

Posted 1 year ago

Yah, what a great combination ... stunning AND comfortable. Thanks for sharing Janet. Carolx

Posted 1 year ago

“Thank you for the prompt delivery of my shoes, I ordered them in the morning and received in the afternoon same day. It was like a Xmas present beautifully wrapped. I miss out on these shoes last year so I was glad to get them. Thank you Carol, one very happy customer.”

The Shoe Garden 5 star review on 9th September 2022

The Shoe Garden 5 star review on 9th September 2022

Posted 1 year ago

Hi Sheryl. Yah, I'm so glad you got this super popular style this time around. And that they arrived so quickly. Enjoy and thanks for sharing. Carolx

Posted 1 year ago

“Okay, confession - I bought these for my husband (we have the same size feet...!) I have them in leopard print and they are the most comfortable coolest gum boots I have ever worn. My husband borrowed them and is a convert 🤣Apparently, the comfort factor is paramount and they are winning in that respect. On a side note, for gum boots they are very stylish and look good with jeans, tights, skirt, dress, anything really. I wear them with a thin sock. Maybe size up if you're wearing a thicker sock. They are short though so easy to get on and off. Amanda M.”

Posted 1 year ago

Ha ha, I love that. They are a fab boot and I agree ... they look great with any outfit! So glad you (and your husband) loves them! Carolx

Posted 1 year ago

“Wonderful store”

Posted 1 year ago

Oh, thank you so much Kassandra. Your feedback is very much appreciated. Carolx

Posted 1 year ago

“Brilliant Shop 👍”

Posted 1 year ago

Yahh, I so appreciate those five shiny stars. Many thanks. Carolx

Posted 1 year ago

“Delivery is so quick customer service is 10/10 . Such a lovely range.”

Posted 1 year ago

Wow! Thanks so much Cindy. I appreciate your kind feedback so much. Carolx

Posted 1 year ago

“Gorgeous shoes that are so comfortable!”

Posted 1 year ago

Yah, I'm so glad you love your new pre-loved shoes, Sue. Thanks for sharing. Carolx

Posted 1 year ago

“I wore these to a 5 star hotel on the Gold Coast, at the newly opened Langham Hotel. We had a marvelous afternoon tea for 4, to celebrate Lois's 70th birthday. The shoes were comfortable, and absolutely set off my beautiful outfit.”

Posted 1 year ago

Yahhhh, how wonderful. I am so happy for you, Sue. Carolx

Posted 1 year ago

“Excellent service would recommend to everyone”

Posted 1 year ago

Hi Shain. Thank you sooo much. I really appreciate your recommendation and kind words. Carolx

Posted 1 year ago

“I sold quite a few pairs of pre-loved shoes with Carol. It was an effortless experience. It was always such a lovely surprise seeing an email from Carol letting me know about my shoes selling and the money was in my account usually before the email. Carol and The Shoe Garden was fabulous to deal with as always in this very special and new option that Carol has provided us all.”

Posted 1 year ago

Yah, I'm so glad it has worked so well, Hayley. Thanks for your lovely feedback. Carolx

Posted 1 year ago

“Congratulations on your recent celebrations of your business. You deserve all the clapping and cheering from out here in western Queensland that I can give!!”

The Shoe Garden 5 star review on 25th June 2022

Posted 1 year ago

Thank you so much Melinda! I'm so glad I'm able to help you find gorgeous shoes in your size. Carolx

Posted 1 year ago

“I love my shoes!!! Prompt delivery and beautifully packaged. More importantly how fantastic to have found a shoe store to cater for my “big feet”. No more granny shoes for me 😀 thank you Chris”

The Shoe Garden 5 star review on 25th May 2022

Posted 2 years ago

Oh yes, it's definitely time to say goodbye to granny shoes, Chris. I'm so glad you love your new shoes and your Shoe Garden shopping experience. Carolx

Posted 2 years ago

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The Shoe Garden is rated 5.0 based on 342 reviews