The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so thrilled to have found the shoe garden! It's hard having large wide feet to find attractive shoes. My rainbow runners 🌈 arrived in super quick time and I love them. They were beautifully packaged and came with a little treat on top of everything else... will definitely be shopping here for my future purchases! ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

We are thrilled you have found us, too, Janine! Those rainbow runners are glorious. Thank you for your beautiful review and we look forward to helping you find something else gorgeous and that fits you well. Carolx

Posted 1 year ago

“I've struggled all my life to find long stylish shoes. I'm 51 in August & so excited to discover The Shoe Garden... Great selection, great service & a personal touch gift wrapping... So grateful Carol, thank you...🤗🥂”

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Posted 1 year ago

Yay! I'm so glad you've discovered us, Jennifer. Thank you for your lovely feedback. And you've very welcome! Carolx

Posted 1 year ago

“Bye bye, dull sneakers from the men's section. Hello, flame red long suede boots! Carol knows the seize of my feet by now and advises me about the size of a particular brand. But one day I will visit the shop and feel like a child in a candy store.”

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Posted 1 year ago

Petra! You made me smile and laugh out loud in delight reading your beautiful words. I'm soooo glad you love your flame red long boots! And we look forward to welcoming you to The Shoe Garden in person one day. Carolx

Posted 1 year ago

“Very thankful to this shop in qld helping us to look elegant with elegant and stylish shoes every time”

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Posted 1 year ago

It is our absolute pleasure, Ola! I'm so glad you have found us and enjoy our range. Your kind support is so appreciated. Carolx

Posted 1 year ago

“So exciting to find a store that has beautiful shoes for those of us blessed with big flippers! Boots arrived packaged so beautifully!”

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Posted 1 year ago

We're so happy you found The Shoe Garden, Dawn. We loook forward to helping you find more gorgeous shoes for your beautiful, long feet! Samx

Posted 1 year ago

“Beautiful shoes, a lovely owner, and fabulous service. Every pair of shoes is sized accurately unlike most other outlets.”

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Posted 1 year ago

You've made my day, Dianne! Thank you for your beautiful feedback. Carolx

Posted 1 year ago

“The shoes are lovely, unfortunately too long. After a quick call with Carol they're on their way back and smaller size will be sent. A pleasure to buy from this company.”

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Posted 1 year ago

Oh, thanks so much Patricia and I'm so glad we could organise a swap for you. They'll be on their way to you soon. Carolx

Posted 1 year ago

“I love telling people where I get my shoes from, as I always get asked, and lots of compliments!! Once again, I’m a very very happy customer thanks to Carol 💕”

The Shoe Garden 5 star review on 20th March 2024

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Posted 1 year ago

Yay! I love that Wendy! It's about time our beautiful long shoes were complimented. Thanks for the lovely feedback. Carolx

Posted 1 year ago

“Great service, customised communication and beautiful packaging. So much care is shown to customers of the Shoe Garden. Highly recommended for ladies with large feet!”

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Posted 1 year ago

You've made my day, Christine! Thank you so much for your lovely review. Carolx

Posted 1 year ago

“Brilliant service quick delivery and tracking number supplied so you know when parcel coming”

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Posted 1 year ago

We're so glad you were happy with our service, Mavis. That makes us happy, too! - Samx

Posted 1 year ago

“The Shoe Garden is my go to shop for all of my shoes. Carol gives accurate informatoin on the shoe widths/lengths etc and I have never had a pair that didnt fit my feet. It's so much easier shoping at the Shoe Garden, than going to shops and being diappointed they don't carry your shoe size.”

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Posted 1 year ago

I was so chuffed to read your lovely review, Sandie. I am so proud to be your go-to shop and happy that our sizing information and descriptions are helpful. Carolx

Posted 1 year ago

“Hi Carol I struggle to find shoes in my size ,after buying a pair from you it has be world changing for me . The service excellent and delivery time exceptional. Thank you so much”

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Posted 1 year ago

Oh Clare, you took my breath away with your kind words. I am so happy you found me and that your world now includes gorgeous shoes that fit your long feet. Carolx

Posted 1 year ago

“I loved every shoes I purchased and it’s absolutely fit me well and it’s comfortable. They are the best .”

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Posted 1 year ago

Woohooo! That makes me so happy to hear, Wakesa. Thank you so, so much for your kind words. Carolx

Posted 1 year ago

“Carol and her shop are just fantastic, excellent customer service. My latest purchase, pink boots, fit perfect 👌😁Im so happy to support Carol's small business 👌👍😁”

The Shoe Garden 5 star review on 5th February 2024

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Posted 1 year ago

Awww, thanks so much Lynette. I really appreciate your support and kind words. The boots look fabulous! Carolx

Posted 1 year ago

“I adore shopping at the Shoe Garden. I've always popped in when in Brisbane...but the other week I needed some shoes for an event and couldn't make it down to Brisbane. How easy and enjoyable was the online experience!!! The shoes were dropped off by a friendly courier...and I loved the little extra touch that Carol put into the delivery, beautifully wrapping each box! My own presents...so much fun, and the shoes were perfect. Exactly as described.”

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Posted 1 year ago

Well, you've totally made my day today, Jade! Thanks so much for your wonderful review. I'm so glad you enjoyed your online shopping experience as much as shopping in-store. Carolx

Posted 1 year ago

“Carol and the team are amazing - hands down the best and only shoe shop I got to now.”

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Posted 1 year ago

Danielle, thank you! We are so thrilled to be your go-to for beautiful shoes and we look forward to helping you again. I'm doing a happy dance - Samx

Posted 1 year ago

“We love this store and Carol looks after our family well. Her communication with us has been very timely, accurate and helpful. We have shopped in store once and several times online.”

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Posted 1 year ago

It's my absolute pleasure Janelle. Thank you so much for your lovely review; I appreciate your kind words very much. Carolx

Posted 1 year ago

“Absolutely loving my new Bresley Poncho ballet flats in stunning camel colour. These are true to description, buttery smooth soft leather and fit like a glove. Straight out of the mail box and onto my feet for a whole day thanks to the inner cushioning! I placed my order over the Christmas break and they arrived interstate to my letter box whilst The Shoe Garden was supposedly still closed… how does that happen? Thank you Carol and team once again… you continually go above and beyond our expectations which is much appreciated and why we keep coming back! Love these deliveries with the specially wrapped boxes complete with some fave lollies included!!!”

The Shoe Garden 5 star review on 22nd January 2024

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Posted 1 year ago

Woohoo! Thanks for your beautiful words, Maryanne. I'm so happy you love your new shoes AND that we managed to surprise you with a quick delivery over Chrissy. Carolx

Posted 1 year ago

“I received help online from Carol, with my sizing for Archies, and they were spot on. I also took advantage of the FREE delivery, and was delighted when they arrived within 48 hours, beautifully wrapped al always. I love my Archies!!! (This is a spare pair ready for my travels later this year.)”

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Posted 1 year ago

I'm so glad I could help you with sizing, Jenny, and that they arrived so swiftly. A pair of Archies is always fabulous for travelling adventures. Carolx

Posted 1 year ago

“Carol you made me feel better during my home stay with Covid, sending my replacement sandles really cheered me up! 😀 my new 'blingy' sandals are Beautiful! Us Ladies with Larger/longer feet are blessed to have you with your Gorgeous Shop to turn too! ♡♡”

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Posted 1 year ago

Awww, you're so welcome Leigh. Hope you're feeling better very soon and I'm so happy that you love your blingy new sandals. Yay. Carolx

Posted 1 year ago

The Shoe Garden is rated 5.0 based on 494 reviews