The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 619 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 9th February 2026

123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very attractive shoe shop, always welcomed with a big smile and given great service and suggestions for footwear. Amazing range of styles and colours for we ladies who are seeking comfort, practicality and glam.”

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Posted 1 year ago

Your kind words mean such a lot to us. Thank you so, so much. You have totally made my day! Carolx

Posted 1 year ago

“Excellent customer service, prices are affordable, returns refund are awesome”

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Posted 1 year ago

Thank you so much for your wonderful feedback. It's very much appreciated. Carolx

Posted 1 year ago

“Always, always BRILLIANT SERVICE!!”

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Posted 1 year ago

Thank you so, so, so much Maree! We really appreciate your kind words. Carolx

Posted 1 year ago

“I love going to the Shoe Garden when I'm in Brisbane. Gorgeous well fitting shoes that are so soft and comfortable. Being a size 12 it's always been very difficult to have lovely trendy shoes. But now that I've found Carol my life is amazing. Thank you beautiful.”

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Posted 1 year ago

Oh Vicki, you are so very, very, very welcome. It is always a delight to have you visit the shop (or order online) and to share in your enthusiasm. I'm so delighted that we help make your life amazing with gorgeous Size 12 shoes! Woohooooooo!!! Carolx

Posted 1 year ago

“These sandles are lovely. Especially for Christmas occasions. Love them . Thankyou so much Carol. The service is so quick .Thankyou again for mire Gorgeous Shoes, Charmaine xxx💜💜💜💜”

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Posted 1 year ago

Woohoo! I'm so happy you love them, Charmaine, and in the shiny red patent, they're ideal for the festive season, you're so right. Thanks for the piccie too and Merry Christmas! Carolx

Posted 1 year ago

“Such a wonderful experience. I enjoyed being able to try on multiple shoes, the owner was there and so lovely and supportive of not only me but everyone in attendance. She was so beautifully accommodating to all in the space proving to me a safe LGTBQI+ and particularly trans space.”

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Posted 1 year ago

Thank you for your lovely review. We truly wish to make The Shoe Garden a safe and happy space for everyone to try on gorgeous shoes. I'm so glad you felt comfortable and supported. Carolx

Posted 1 year ago

“Always very helpful.”

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Posted 1 year ago

Thanks so much Sharon. Very much appreciated. Carolx

Posted 1 year ago

“Carol’s service and beautiful shoe store, truly a wonderful experience! I can’t wait to return and buy more shoes.”

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Posted 1 year ago

We look forward to welcoming you back! I am thrilled you enjoyed your Shoe Garden shopping experience. Thanks for your lovely review. Carolx

Posted 1 year ago

“Carol is superb. Her shoes selection is fab. Wouldn’t shop anywhere else. Best selection for wide and long feet.”

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Posted 1 year ago

Oh, thank you so, so much Janine. You've totally made my day today! Carolx

Posted 1 year ago

“Every visit to my sister is also a visit to this shop Carol and staff are exceptional the personal service we receive is amazing they know the best brands for my delicate not feet every time even over the phone honestly say no that shoe is not wide enough for my fitting❤️ Best Shoe Shop Ever 😊”

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Posted 1 year ago

Woohoo! Thank you from the bottom of my heart, Anne! To be your Best Shoe Shop Ever means the world to us. Thank you for your amazing review. Carolx

Posted 1 year ago

“Whenever I travel to Brisbane, I make time for a stop at the Shoe Garden. It is such a relief to find shoes in my size, and Carol provides great service and support.”

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Posted 1 year ago

We are very proud to always be on your itinerary, Angela! Thank you so much for your kind words. Carolx

Posted 1 year ago

“I always enjoy visiting The Shoe Garden for Carol's vast array of gorgeous shoes, sandals and boots in my size! Gone are the exhausting days of traipsing all over Brisbane trying to find a pair of stylish and comfortable shoes in size 12 or 13. No wonder I love The Shoe Garden and I'm always happy to spread the word to other ladies who are in the same predictament as I was - where to find beautiful footwear in generous sizes.”

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Posted 1 year ago

Ooh, thank you for spreading the love, Lisle. I'm so glad you enjoy your Shoe Garden visits and can find something gorgeous each time. Carolx

Posted 1 year ago

“Love visiting The Shoe Garden, great to have a chat and look at a great range of shoes for larger sizes. Plenty of options and always find something suitable. Carol is very personable and always takes the time to help and recommend suitable shoes.”

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Posted 1 year ago

Many thanks for your lovely review, Lesley. And it's always great to catch up when you visit. Carolx

Posted 1 year ago

“Service here is 1st class. Carol is always obliging & happy to leave you to browse if that’s your style of shopping - no pressure. Love that Shoe Garden specialises in large sizes - let’s face it - we don’t all have tiny feet but we still want that pair of beautiful shoes to wear and there’s plenty of options here 💕💕”

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Posted 1 year ago

Oh yes, Chris ... we all deserve beautiful shoes, no matter the length of our feet! Thank you for your lovely review. Carolx

Posted 1 year ago

“It is a lovely store with an exceptional range of shoes”

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Posted 1 year ago

Thank you thank you thank you, Kassandra. Your kind words mean a lot to us. Carolx

Posted 1 year ago

“I am so happy I found the Shoe garden,needing a size 11 shoe has brought me endless journeys to shoe shops with no purchases.I have now been twice to Carol’s shop and bought 3pairs of shoes.Carol and her staff are wonderful and at long last I no longer feel an oddity having long feet.There is so much choice 🌸”

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Posted 1 year ago

We are so happy you found us, too, Sandra! And that you have found some gorgeous shoes. Thank you for your kind words. Carolx

Posted 1 year ago

“An excellent store with excellent shoes & excellent service. 5 stars all round!”

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Posted 1 year ago

Awwww, thanks so much Sue. I really appreciate your kind words and those five sparkly stars! Carolx

Posted 1 year ago

“Great shoes and service. I needed to replace a pair of silver shoes and ended up buying the silver I wanted and a cute pair of glam black sandals that I know will get lots of wear. I was also able to leave my old silver shoes, only worn once and now too high for me, to be sold to a new owner. win, win for everyone.”

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Posted 1 year ago

Yay Alex! Thanks so much for your lovely review. And I'm so happy that you found some more gorgeous sandals, plus could leave your old pair in our Pre-Loved range. Carolx

Posted 1 year ago

“This shop is a gift… shoes I know will fit and fabulous service!!! Truly with a personal touch. I highly recommend it!”

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Posted 1 year ago

Oh, that's so amazing to hear ... thank you for your beautiful words, Deborah. We so appreciate your recommendation. Carolx

Posted 1 year ago

“I am just in love with my new shoes…to be able to get my size and such a wide range of choice. I am currently working on a collection to wear to the theatre and shows and it is such fun! Thankyou Carol you provide a truly unique affordable great shopping experience!”

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Posted 1 year ago

Woohoo, that does sound like fun! I'm so glad you're able to find lots of lovely choices, Judith. Carolx

Posted 1 year ago

The Shoe Garden is rated 5.0 based on 619 reviews