The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Paradise slides by Hush Puppies in new lemon colour. Gorgeous. I now have seven pairs! Ordering online was easy and received my parcel extremely quickly,. Thanks for the excellent service.”

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Posted 1 year ago

Yay for finding a shoe you love ... and buying it in every colour! I'm so glad you love the Paradise slides; they're one of my faves, too. And the lemon is utterly gorgeous. Thanks for your feedback, Susan. Carolx

Posted 1 year ago

“TSG has the most expedient service of any shop I deal with online. My new sandals are lovely. Very comfortable insole. Soles are a little heavy but I think I will get used to that.”

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Posted 1 year ago

Oh, that makes me so happy to hear, Jillian. And I'm glad you love your new sandals. Carolx

Posted 1 year ago

“I have been shopping at The Shoe Garden for 10 years now! Carol is so delightful and her shoe taste is on point. Nothing is ever too much effort and the gold star customer service is always over delivered. Thank you Carol ❤️”

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Posted 1 year ago

Awww, thanks so much Tash for your gorgeous words. You've totally made my day! Carolx

Posted 1 year ago

“As usual Carol, offers a great selection of shoe for the larger foot. My new Rollie Derby Pink Snake are wonderful. Size and fit were just as advertised. They arrived within 3 days of placing my order. Excellent service.”

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Posted 1 year ago

Awww, thanks so much Margie. I'm so happy you love your new Rollies and that they arrived in such a speedy fashion. We know how excited customers are when they order shoes, so we do try and get them on their way ... stat! :-) Carolx

Posted 1 year ago

“Second purchase - great selection in my size, some classic designs as well as some fun styles - love the presentation of the package I received so much care was taken to wrap it nicely & femininely & still delivered in a couple of days”

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Posted 1 year ago

Hi Marietta We are delighted to hear that you love our range. Our aim is to have beautiful shoes for every occasion. The online packing is also a fun part of our day, so am thrilled that you love it. Cherie x

Posted 1 year ago

“My valerio conti gladi nudes are comfortable and look great on and I have had lots girls ask me where I bought them.”

The Shoe Garden 5 star review on 24th July 2023

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Posted 1 year ago

Hi Roxanne Your new Valerio Conte nudes look amazing!! Beautiful and comfortable is the perfect description. Enjoy all the compliments. Cherie xx

Posted 1 year ago

“I purchased a pair of white Valerio Conti shoes a few weeks ago. Then a couple of weeks ago I noticed that a pair of black shoes had become available in my size. Snapped them up immediately at the sale price. Really happy. These espadrilles are the most comfortable shoes I have ever worn.”

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Posted 1 year ago

Hi Pamela So thrilled that you love your Valerio Conte shoes. They certainly are beautifully comfortable. Great to hear you could pick up another colour and on sale - Win Win. Cheriexx

Posted 1 year ago

“Excellent service as always. More beautiful shoes to add to my collection”

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Posted 1 year ago

So pleased we could help, Eleanor! We do love what we do, selling beautiful shoes to beautiful customers.Cheriexx

Posted 1 year ago

“I love these sandals. I’ve had a khaki pair the same for a number of years and I’ve worn them to death. It’s just the best cut for someone with a narrow foot that has spread with age. Thank you very much to the kind person who gave up their nearly perfect shoes so that I might get such joy from them.”

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Posted 1 year ago

How wonderful that you could find this great shoe in our Pre-Loved range. We love that the Love can continue. Cheriexx

Posted 1 year ago

“Fantastic service. I love my new pink boots. Very quick and great customer service which helped me determine what size I needed - especially given i was ordering from overseas. Highly reccomend.”

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Posted 1 year ago

Brianna, we are so happy to hear that the size worked for you. We are always happy to help customers like you find shoes they love that also fit well. Enjoy. Samx

Posted 1 year ago

“Every woman NEEDS a pair of black court shoes - they are essential for business dress; however finding a pair of size 12 has been a challenge. So excited to find them here. I’ve tried them on - so comfortable. Thank you for stocking these - I’m a very happy customer.”

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Posted 1 year ago

Hi Marjanna, we are so delighted that you were able to find a pair of work shoes in your size that look good and are comfortable too. That is what The Shoe Garden is here for so it makes us very happy when you're happy! Samx

Posted 1 year ago

“I was very excited to get my parcel! The shoe garden always has excellent choices and 8 love my D and J suede boots! It was also my first time buying preloved shoes on line! No need to worry! The description was first rate and the Beautifeel sandals are awesome! Thank you Shoe Garden!”

Helpful Report

Posted 1 year ago

Hi Felicity We are so thrilled that you love your new boots and enjoyed shopping in the pre-loved section. There certainly is lots to choose from at The Shoe Garden Cherie xxx

Posted 1 year ago

“Shopping at the Shoe Garden is such a wonderful experience, either online or instore. ❤️❤️❤️”

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Posted 1 year ago

Thank you for your lovely words, Cherie! It makes us so happy that you enjoy your shopping experience with us. Samx

Posted 1 year ago

“I love my new Supersoft Scottie purple shoes! So comfortable… and Carol’s service is second to none! The delivery was extremely quick, the shoes come gorgeously wrapped with a handwritten note, and some little sweet treats to top it all off 💜🥰💜”

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Posted 1 year ago

We really do love helping people find great shoes and sending them out to new homes. Thanks, Kim, for your support! Samx

Posted 1 year ago

“Always great service - prompt and friendly help with telephone queries (about fit/length, etc), gives regular tracking updates, and prompt delivery interstate. Lovely packaging too, makes opening up orders even more of a pleasure.”

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Posted 1 year ago

We do love what we do and are so pleased you do too. Thank you so much for shopping at The Shoe Garden

Posted 1 year ago

“I have never been to the store as I live in NSW. Love the online store”

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Posted 1 year ago

That makes me so happy to hear! I love that you love my online shop, Kay. Many thanks. Carolx

Posted 1 year ago

“Whole process was fabulous 👌 I ordered and paid and shoes were delivered promptly. I also enjoyed the website and selection of shoes. Will be back”

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Posted 1 year ago

I'm so happy to hear your enjoyed your Shoe Garden shopping experience, Lisa. I look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 1 year ago

“This is my second pair of Mimosa Black Black sandshoes. I wear them every day. They are ultra comfortable and last for ages!”

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Posted 1 year ago

Yay, that's so great to hear Wendy. Thank you! Carolx

Posted 1 year ago

“It's always a pleasure to purchase from the Shoe Garden.”

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Posted 1 year ago

Thank you so much Melinda. I so appreciate your kind words. Carolx

Posted 1 year ago

“Absolutely the best shoe shop I have ever known. Fantastic range of beautiful shoes and amazing personal service. For the first time in my long-footed life shoe shopping is a joy.”

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Posted 2 years ago

Oh Alice, you've totally made my day with your amazing review ... THANK YOU so much. It means a lot to me that shoe shopping is now a joy for you. Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 494 reviews