The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am in love with my new Valerio Conte shoes. I couldn't decide on a colour so I got both! They are crazy comfy and a fabulous splash of colour. The online shopping service from The Shoe Garden was fast and efficient and the shoes arrived wrapped like a present - what a lovely touch. I will be back x”

Helpful Report

Posted 2 years ago

Oh Susie, you've made my day today! I'm so glad you enjoyed your Shoe Garden shopping experience. And yes, the Valerio Conte range is always fabulous. Look forward to seeing what you select next time. Carolx

Posted 2 years ago

“Exceptional shop, such gorgeous variety of shoes, very easy to make a purchase & fabulous shop owner Carol ❤️ Very quick delivery of my pre-loved Dr Martens 20 hole boots, what a score! Being pre-loved removes that pesky 6 month breaking in period with this brand of boot (in my experience anyway). Thank you Shoegarden, just wonderful 😊”

The Shoe Garden 5 star review on 11th April 2023

Helpful Report

Posted 2 years ago

Oh, thank you so much. I am so happy you found something so wonderful in my Pre-Loved range. Enjoy! Carolx

Posted 2 years ago

“Always an amazing experience, I buy all my shoes online at the Shoe Garden, the service is always fast, friendly and efficient,thank you for providing such a great service.”

The Shoe Garden 5 star review on 7th April 2023

Helpful Report

Posted 2 years ago

Yay! I'm so glad you always enjoy your Shoe Garden shopping experience, Maxine. And oh my, these look so fabulous. I'm so glad you love them. Carolx

Posted 2 years ago

“I visited The Shoe Garden about 14 years ago,mainly because our architect lives over there, and saw it and so visited. I loved her dog but I loved her shoes and I take a size 10 and always had trouble getting shoes. At that time I didn't have the spare cash to spend. Since then at some stage I started getting emails from you and was far too scared to order and get the shoes to find they didn't fit and would have to send them back. I was so scared of all the form filling etc, I had never ordered clothing on line. I am hopeless at ordering etc . I plucked up courage as I really liked the look of the shoes as they would go with so many of the clothes I have. Also, I am, OBE )over bloody eighty). Anyway I did it and love the shoes. THANK YOU. Very best wishes to you Carol, and your dog. Anne .”

Helpful Report

Posted 2 years ago

Oh Anne, look at you go! Not only have you now ordered shoes online and loved them, but you've even posted a review about your shopping experience. And OBE, that's absolutely wonderful. Thanks for sharing and best wishes to you, too. Carolx

Posted 2 years ago

“It is always a delight to buy shoes from The Shoe Garden. The experience of dealing with The Shoe Garden is exceptional - great products and prices, easy to use website and quick delivery - all imbued with the colour and positive character of the owner, Carol Hafke. I highly recommend The Shoe Garden to all women with larger shoes sizes.”

Helpful Report

Posted 2 years ago

You've taken my breath away, Elizabeth. Thank you so much for such a beautiful review and your kind words. I'm so happy and proud that you love your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Perfect fit as usual and very comfortable Fast delivery and always made to feel special I only buy my shoes from here Jodi”

Helpful Report

Posted 2 years ago

Oh Jodi, you've totally made my week with your lovely review. Thank you!!! You've now made me feel very special. Carolx

Posted 2 years ago

“Very good to deal with. Fast delivery. Friendly, and my shoes were wrapped with love and a little bag of sweets.”

Helpful Report

Posted 2 years ago

Thanks Julie. I'm so glad you enjoyed your Shoe Garden shopping experience. And the sweets, too, of course. :-) Carolx

Posted 2 years ago

“I have been out shopping in Brisbane today wearing a pair of Katie & Me slingbacks I purchased from the Shoe Garden a few years ago. Everytime I wear them I receive many compliments on their beauty & as I thank the person I also quietly thank Carol for owning her shop. Carol I'm sure you are Cinderella's sister!!”

Helpful Report

Posted 2 years ago

Aww, thank you for the thank yous, Nia. You've made my day. Carolx

Posted 2 years ago

“Living a 1000kms away all i can say is thankyou”

Helpful Report

Posted 2 years ago

Oh Kay, you are very very welcome! Carolx

Posted 2 years ago

“I buy your gift cards for my daughter in law and she is always thrilled with the card and her purchase. She has also referred another friend of mine to your shop and she loved the great range that you stock. Thank you for making these ladies very happy!”

Helpful Report

Posted 2 years ago

Oh, well thank you for making ME so happy to hear all of that, too! I appreciate your kind feedback, Michelle. Carolx

Posted 2 years ago

“Amazing shoes, perfect fit based on Carol’s reviews & size guides and fabulous personalised packaging with prompt delivery. Easily my most successful and satisfying shoe shopping experience to date. Thank you Carol!!”

Helpful Report

Posted 2 years ago

Well, your review has totally made my day. Thank you for sharing and I'm so happy that you've had such a satisfying shoe shopping experience at The Shoe Garden. Carolx

Posted 2 years ago

“These shoes are so comfortable and they look great. I call them my holiday shoes.💖”

The Shoe Garden 5 star review on 16th March 2023

Helpful Report

Posted 2 years ago

We all need "holiday" shoes in our lives. Thanks for sharing Janece. Carolx

Posted 2 years ago

“Excellent service as always!”

The Shoe Garden 5 star review on 15th March 2023

Helpful Report

Posted 2 years ago

Awww, I appreciate that so much Eleanor. Thank you! Carolx

Posted 2 years ago

“I live in Brisbane and apart from the fact that Carol sells a great selection of larger size shoes, if I order them online in the morning, most times they are delivered that same afternoon. They are always packaged really well and the wrapping, lollies and personal note from Carol are a bonus.”

Helpful Report

Posted 2 years ago

Thanks for your lovely words Robin. I'm always happy to get the courier to come quickly and hopeful that Brisbane customers will receive them same day. I'm so glad you usually do. And that you love your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Excellent service and great quality shoes, the Team at the Shoe Garden are awesome!”

Helpful Report

Posted 2 years ago

Aw, thanks Laura. I totally appreciate your kind words. Carolx

Posted 2 years ago

“What a gem! Lovely ladies, so nice to meet Cherie & Carol & of course Princess, fresh from the salon!”

Helpful Report

Posted 2 years ago

Hi Jen. It was so lovely to meet you in person. Thank you for taking the time to share your experience. Princess was looking particularly gorgeous that day! Carolx

Posted 2 years ago

“Always great service and beautifully packaged items. A gem of a shop for ladies with longer feet.”

Helpful Report

Posted 2 years ago

Awww, thank you so much for your beautiful review. I'm so glad you love your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Received these in really good condition, comfy, clean and fit perfectly!”

Helpful Report

Posted 2 years ago

I am so happy that you had such a good experience shopping in my Pre-Loved range, Breahna. I appreciate your taking the time to write a review, too. Carolx

Posted 2 years ago

“What a wonderful place, 'The Shoe Garden' is!! A very special lady, Carol, has created a haven for the longer footed woman, providing them with all manner of beautiful shoes- something for every occasion! I am so grateful I can finally get to wear lovely shoes, like my shorter footed friends! Recently, I won, (yes, Carol rewards her customers with prizes - what other Shoe store does that?!!), a pair of Archies(thongs), beautifully wrapped with obvious love! I'm really surprised at how supportive they are & how comfortable! I'm thrilled! Carol, you have gotten yourself a RAVING FAN!! Thank you so much for bringing beauty into the world, not only with the shoes you provide but the joy you bring with every gesture.”

Helpful Report

Posted 2 years ago

Oh Lisa, you took my breath away reading your lovely review. Thank you!!! I'm so proud you're a "raving fan" ... love that! Carolx

Posted 2 years ago

“My first pair of Archies. I bought for the colour (very pretty mint green), so the excellent arch support in a simple rubber thong is a bonus. If they wear well, I will treat myself to other colours; in which case I might add the extra star 🌟 🤩”

Helpful Report

Posted 2 years ago

Hi Penelope. I'm so glad you've found Archies and love your mint pair. It's hard to stop at one when they're so comfortable and come in so many gorgeous colours. Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 494 reviews