The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 565 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Shoe Garden is my " happy place" . My favourite is the choice of colours to select from. My latest Bresley Grape Fuschia gorgeous shade of pink, soft leather with detail stitching, very classy.”

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Posted 1 year ago

I am so proud The Shoe Garden is your happy place, Bronwyn. And that you love colour ... the pink sandals you just purchased are divine. Thank you for always sharing feedback on your colourful purchases. Carolx

Posted 1 year ago

“Since I found The Shoe Garden, I haven't shopped anywhere else for shoes. I feel so blessed to now have beautiful styles, beautiful colours and a great fit with every shoe I buy. So thank you.”

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Posted 1 year ago

Well, I feel very blessed that you found me Dominique and that you love The Shoe Garden so much. Thank you! I really appreciate your kind words. Carolx

Posted 1 year ago

“Wow what an amazing shopping experience. The Shoe Garden is the absolute best place to shop and is now my favourite. The sandals I received in the post were amazing I was so in love with how they fitted and looked. Thank you Carol for the way they arrived packaged so beautifully with little messages I’m totally in love with Shoe Garden. I will be definitely be telling all my family and friends and will continue buying your beautiful shoes. Thank you again Carol you’ve made me a very happy lady and my feet thank you for the most comfortable, beautiful shoes 😊.”

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Posted 1 year ago

Oh Veronica, you have absolutely made my day with your wonderful words. I'm so, so, so happy and proud that The Shoe Garden is your favourite shoe shop. And that you love your gorgeous new shoes. You've made ME very happy, too! Carolx

Posted 1 year ago

“Beautiful range on shoes. Fast and good service”

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Posted 1 year ago

I really appreciate your kind words Rachel. I'm so glad you enjoyed your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Carol is lovely. Very friendly and helpful. Each show box is wrapped like a present which makes receiving the item even more exciting and heart felt”

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Posted 1 year ago

Oh, you're so kind, Helaine. We love wrapping your shoes and I'm so happy that you enjoy receiving them. Thank you! Carolx

Posted 1 year ago

“As a tall gal with longer than average feet, I have a limited options for shoe shopping, especially in Australia. But this is by far my favourite shoe shop, the service is impeccable, the range is excellent, and the delivery comes with lollies. I don’t live in Qld (yet, I will be moving there in 2024), so most of my purchases have been online, so I have (unfortunately) had return 2 pairs of shoes, which was not an issue and was a fast and easy process. Carol understands us and knows what we need. And her pre-owned range is a fantastic idea and reduces waste too. All in all, us “tall gals” are lucky to have Carol. 💕”

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Posted 1 year ago

I'm so proud to be your favourite shoe shop! Thank you for your lovely words. I look forward to welcoming you into The Shoe Garden next year when you move to Brisie. Carolx

Posted 1 year ago

“The shoes were gorgeous & come wrapped with such love & care🩷 And love the way Carol always sends a follow up message - such a pleasurable experience shopping with The Shoe Garden - thank you 🙏”

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Posted 1 year ago

Awww, you're so welcome Liz. We love our shoes and our customers! Carolx

Posted 1 year ago

“I am so happy I discovered the Shoe Garden. As a girly with size 13 feet it’s been a tough life trying to find functional, gorgeous & comfortable shoes! I’ve purchased two pairs so far & am now a loyal shoe garden customer. Carol & the girls are amazing! And how cute is the packaging. 10/10 here!”

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Posted 1 year ago

Thank you April for your lovely words. We are so happy that we have been able to help you find some beautiful shoes. Cheriexx

Posted 1 year ago

“Carol is always super-efficient with posting the shoes and very helpful. It’s nice to have a place to go and actually try on the shoes instead of guessing sizing.”

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Posted 1 year ago

I really appreciate your kind words, Sarah. Thank you! Carolx

Posted 1 year ago

“My first time shopping at The Shoe Garden will not be my last. Fast delivery not to mention the care taken in the wrapping of my parcel. The sandals gorgeous.”

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Posted 1 year ago

That makes me so happy to hear, Sharon. Thank you so, so much for your lovely feedback. I look forward to you finding something else gorgeous next time. Carolx

Posted 1 year ago

“My 2 pair of Kirra Sandals arrived today , just in time for Melbourne Cup Day . Wearing the Blue ones .Thankyou Carol . I love them both . So Comfy and look fantastic . Tha jyou Charmaine Blundell xx”

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Posted 1 year ago

Yay! You're so welcome Charmaine. I loved the video you posted on socials ... the blue Sentia sandals went perfectly with your outfit! Enjoy. Carolx

Posted 1 year ago

“Great service, great shoes!”

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Posted 1 year ago

Hi Effi. Thank you so much for the five stars and your kind words. Carolx

Posted 1 year ago

“I bought a pair of KatienMe Ember Fuchsia extremely happy with the service from The Shoe Garden & 🩷 the shoes ! Thank you Anna”

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Posted 2 years ago

Hi Anna. Thank you for your lovely review. We are thrilled to hear that you love the KatienMe Ember in Fuchsia. Beautiful shoe , amazing colour. regards Cherie xx

Posted 2 years ago

“Friendliest shoe shop ever. Very helpful and with a great range for all occasions.”

The Shoe Garden 5 star review on 27th October 2023

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Posted 2 years ago

Yay, I love that title ... thanks sooooo much Melissa! Carolx

Posted 2 years ago

“The Shoe Garden's service is truly wonderful! From the moment Carol opened the store, and I first went there I was greeted with warmth and professionalism. Carol was incredibly knowledgeable and helped me find the perfect pair of shoes that not only fit perfectly but also matched my style. Her attention to detail and commitment to customer satisfaction are exceptional. Not to mention her commitment to bringing incredible shoes to us longer footed girls. The Shoe Garden creates a shopping experience that goes above and beyond, and I couldn't be happier with their service. It's a true gem in the world of footwear shopping!”

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Posted 2 years ago

Oh Cathy, you've made me teary! Thank you so much for your beautiful and kind words. I remember your first visit and how gorgeous and excited you were. I appreciate that you continue to shop with me even now that you're interstate. Thank you again! Carolx

Posted 2 years ago

“The service is excellent. Carol is efficient and helpful.”

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Posted 2 years ago

I so appreciate your kind review, Kathleen. Many thanks! Carolx

Posted 2 years ago

“Yet again Carol provided the most incredible customer service. I had some questions about a a couple of pairs of shoes but couldn’t get in to try them on. She answered my questions, made suggestions and I knew I could trust her advice. So grateful for Carol’s amazing help and support that means I’ve got another pair of gorgeous and comfortable shoes!”

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Posted 2 years ago

Oh Emily, thank you for your kind words. I'm so glad I was able to help and you found something perfect for you. Yay! Carolx

Posted 2 years ago

“I have just received my 2 pairs of shoes, could not be happier with the fit and style. Having a size 12 foot I have always struggled to find comfortable stylish shoes. Will definitely be a returning customer.”

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Posted 2 years ago

So pleased that your beautiful new shoes are everything you were hoping for Rhonda. We look forward to helping you in the future. Cherie xx

Posted 2 years ago

“Shopping at The Shoe Garden has been a game changer for me - being able to reliably buy fashionable, pretty and affordable shoes in my size continues to astound me after years of cramming my feet into shoes two sizes too small! Carol, my feet are so grateful to you!”

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Posted 2 years ago

Thank you Sam, for your lovely review. We are thrilled that your shoes are now fashionable, pretty, affordable and comfortable. Cherie xx

Posted 2 years ago

“Lovely doing business with this company,delivery prompt,and Crol was in contact throughout whole thing,Condition of pre loved was perfect! Just a shame they don't fit me,but will fit my sister ❤️”

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Posted 2 years ago

Thanks for your lovely review, Kaye. Your sister must be very happy! I really appreciate your kind words. Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 565 reviews