The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 514 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Shoe Garden is my one stop shop for ALL my shoes!”

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Posted 2 years ago

Awww, that makes me so proud. I'm honoured to be your one-stop shop for shoes, Lisa. Carolx

Posted 2 years ago

“Thank you for the speedy service and fulfilment. I enjoyed getting to unwrap my shoes like a gift... such a delight :) Thank you!”

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Posted 2 years ago

Oh, you're so very very welcome Emily. Your lovely review has made my day! Thank you. Carolx

Posted 2 years ago

“Every order of shoes I buy comes beautifully hand wrapped which makes you feel very special not to mention the attention to detail that Carol goes to. The shoes I have bought have always been to exact photo and description given. I love the comfort my shoes give me particularly having awkward feet. I love my shoes so much. Thank you Carol. 💕”

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Posted 2 years ago

Oh, that makes me so happy to hear Cherine. Thank you for sharing and for your beautiful words. Carolx

Posted 2 years ago

“I love my Hush Puppie Mimosa Sneakers in basil Green. They are like walking on air. I have been wanting green shoes for a while. They have just had a trip to Sydney and loved their trip.”

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Posted 2 years ago

Yay, for gorgeous green. I'm so happy that loved their trip to Sydney! Thanks for sharing Leisa. Carolx

Posted 2 years ago

“Carol has gorgeous shoes in her little garden. The orders are sent very quickly, I usually receive my goodies within a couple of days. P.S. I'm always excited to receive the little bag of lollies as well, sshhh, don't tell anyone”

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Posted 2 years ago

Haha, the lollies are as popular as my shoes for many! Thanks so much for your lovely review Gillian. Carolx

Posted 2 years ago

“Love love my shoes 🥰thank you shoe garden😍”

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Posted 2 years ago

Oh, that makes me feel so wonderful. Thank you to YOU, Mini, for your kind review. Carolx

Posted 2 years ago

“Shoe garden is my life saver . I have large feet size 13 which made it so difficult in the past to get my size . Shoe garden made it possible to get beautiful luxurious and elegant variety styles at affordable prices. I cannot thank Carol enough for setting up a great store in Australia. Thanks so so much . I remain your customer for life and will continue to tell other women out there with large feet about shoe garden”

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Posted 2 years ago

Oh wow, thank you for your wonderful review. I so appreciate it. And I'm so happy you can now find gorgeous size 13 shoes. Carolx

Posted 2 years ago

“The D & J Jacacia in Gold is a gorgeous shoe, but was too long in length for me. I would say a 42 is more of an 11 rather than a 10, so sadly returned. I contacted Carol before purchasing about the size and was guided by her. So I purchased the 42 because she advised me it was a 10. So was disappointing to have to pay return postage when the sizing was wrong. Other websites (including D & J) say 41 is 10, but this website contradicts that……”

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Posted 2 years ago

Hi Annette. Your shoes have just arrived back, thank you. I'm sorry the 42s didn't fit. I will refund your postage and organise a refund later today. Carolx

Posted 2 years ago

“You can tell the difference when you order from a small business to a large - Carol offers amazing personalised service and my Pre-loved red boots are seriously like brand new ! I will absolutely use the Shoe Garden again and recommend to everyone too - don’t hesitate you won’t regret it :)?”

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Posted 2 years ago

Hi Catherine. I so appreciate your lovely review ... thank you ... and I'm so happy that you love your pre-loved boots and your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“I bought these sandals for my daughter, who is currently overseas. I knew she had her eye on these before she left so when I saw them on sale I grabbed them. I rang the shop and spoke to Cherie, who is always just so helpful and wonderful to talk to. My daughter and I are regular customers and we always receive excellent service at the Shoe Garden.”

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Posted 2 years ago

That makes me so happy to hear, thank you for sharing your kind review. I'll be sure to share with Cherie, too. Carolx

Posted 2 years ago

“5 out of 5 The shoes are absolutely 'gorg'. The size is true and I even have a teeny bit of room to spare,something I am not use to with size 11 feet. The shoes were delivered ahead of time and wrapped beautifully just like a gift. I have now found my new go to shop to fulfill my shoe addiction. Thank you! Jenni WA”

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Posted 2 years ago

Hi Jennifer. Yay, I'm so glad you love your new shoes. I am so proud to be your go to shop! Thanks for sharing. Carolx

Posted 2 years ago

“Great store. Amazing customer service. Very impressed with The Shoe Garden :)”

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Posted 2 years ago

Yay! I'm so glad you loved shopping with us Holly. Thank you! Carolx

Posted 2 years ago

“OMG, I got my Rollie Mules from the lovely Carol. Love these shoes, so soft and comfortable. And Carol had them in the mail for me the same day. I will definitely be purchasing more.”

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Posted 2 years ago

Hi Nardia. I'm so glad you love your new mules and that they arrived quickly. Thanks so much for sharing. Carolx

Posted 2 years ago

“Magical shop bringing stylish and utterly gorgeous shoe dreams to life for the longer-footed person! The service provided is second to none, with prompt online dispatch and beautifully wrapped packages making it feel like you are receiving a gift every time a parcel arrives!”

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Posted 2 years ago

Awww, thank you so, so much for your lovely review, Talei. It means a lot to me, it really does. Carolx

Posted 2 years ago

“Thanks to Carol and The Shoe Garden Team, I quickly and easily completed an online purchase, which was received before Christmas Day, It was gift wrapped and was just what my Wife was after!!! The only downside - there weren't any individual shoe bags that are usually included with Django and Juliet shoes. We will shop again. Thanks Team!!”

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Posted 2 years ago

Hi Al. Thanks so much for your lovely review and I'm so glad your wife loved her new shoes. I'm sorry the shoe bags weren't included ... we will send some to you today! Carolx

Posted 2 years ago

“So happy to have found an online store who caters for larger sizes. Not only can I find my size but the styles are fabulous also. No more going to stores to be told they don't have my size or a very limited range. Super speedy delivery and thoughtfully packaged.”

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Posted 2 years ago

I'm so happy you found me, too, Judi. Thanks so much for your kind review. Here's to more fabulous choice in longer sizes! Carolx

Posted 2 years ago

“The Shoe Garden is a piece of paradise for ladies with longer feet. Carol and her lovely team always go above and beyond to make our visit in store or online an exceptional experience. Love my new sparkly party shoes Thankyou🤩🥿”

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Posted 2 years ago

Awww, thanks so much Sandra for your kind words. I'm so glad you enjoy your Shoe Garden shopping experience, both in-store and online. Thank you for being a gorgeous customer! Carolx

Posted 2 years ago

“Personal service for glorious shoes in a range of sizes as well as accurate sizing information. Carol knows her shoes!”

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Posted 2 years ago

Yah, thanks for your lovely review Alexa. I really appreciate your kind words. Thank you! Carolx

Posted 2 years ago

“Perfection 🌸”

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Posted 2 years ago

Yahhhh, thank you so much! Carolx

Posted 2 years ago

“Thanks to Carol and her website, I was able to find a great pair of shoes that fit my larger frame foot. There's nothing bad to say about the product, the service, or the shipment. The Shoe Garden is an excellent business that I will continue to support.”

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Posted 2 years ago

How wonderful, thank you Fiorella for your amazing review. I'm so glad you enjoyed your Shoe Garden shopping experience and I look forward to helping you find more gorgeous shoes in the future! Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 514 reviews