The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Literally the only place I will every buy shoes from! In a world where big feet don’t always lend themselves to younger styles, Carol always has exactly what I’m looking for. I bought my first pair of shoes from the Shoe Garden when I was 16 - now 26 and roughly 90% of my shoes are from this marvellous store.”

Helpful Report

Posted 2 years ago

Oh Laura, has it been 10 years ... wow! I actually remember when you first came in with your lovely mum. I'm so happy you still love The Shoe Garden. Thank you so much for your beautiful review. Carolx

Posted 2 years ago

“The Shoe Garden has changed my life. Thank you so much Carol for sharing your beautiful shoes with so much passion.”

Helpful Report

Posted 2 years ago

Oh my, that's so amazing to hear. Thank you, thank you, thank you! Your words mean the world to me. Carolx

Posted 2 years ago

“Very cute slip on shoe. Dressy or casual. Sizing is true. Very happy”

Helpful Report

Posted 2 years ago

Yah, I'm so glad you're happy with your new shoes. Thanks for sharing. Carolx

Posted 2 years ago

“I was so happy to stumble across this gem! It can be so hard finding vegan shoes that I actually love and don't just settle for because they happen to come in my size. Well I certainly found a bunch here 😀 and may have put in a naughty second order immediately after receiving my first gorgeous pair of Valerio Contes from The Shoe Garden!”

Helpful Report

Posted 2 years ago

Ooh, I'm very happy and proud to be called a gem! :-) I adore the Valerio Conte range too. Thanks for your beautiful review, Nikki. Carolx

Posted 2 years ago

“The Shoe Garden always provides amazing service and the best shoes! Carol never disappoints with her extensive collection, customer service, quick delivery and knowledge of sizes which helps so much when buying online.”

Helpful Report

Posted 2 years ago

Thank you so much Christie for your gorgeous review. I'm so happy that you enjoy your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“Love my Rilissare Titus slides. They are pretty, practical, so easy to walk in, and they go with so many of my outfits. Second pair I've owned.”

The Shoe Garden 5 star review on 16th November 2022

Helpful Report

Posted 2 years ago

Yah, I 'm so glad you love them ... again. :-) And I love the idea of pretty AND practical. Thanks for sharing. Carolx

Posted 2 years ago

“The staff, and especially Carol, are always courteous and friendly. Service is excellent and returning shoes for exchange or refund is no trouble at all for them. Highly recommended.”

Helpful Report

Posted 2 years ago

Oh, thank you so so much Cathy. On behalf of my gorgeous staff and myself, we really appreciate your kind words and recommendation. Carolx

Posted 2 years ago

“Hush puppies boots...my feet now feel so hushly heavenly in these boots! Sooooo comfy!! Thanks Shoe Garden, yet again, brilliant service!”

Helpful Report

Posted 2 years ago

Ooh, that sounds wonderful ... hushly heavenly! I'm so glad you love them and thank you for your kind words, Maree. Carolx

Posted 2 years ago

“A magical place where the wishes of those gifted with longer feet are granted.”

Helpful Report

Posted 2 years ago

Oh, what a gorgeous review. Thank you so, so much! Carolx

Posted 2 years ago

“I am so glad to have found The Shoe Garden online a year or so ago! I feel like I’m being personally taken care of by Carol each time I buy a new pair of shoes! I am now able to buy quality shoes in my size from an Australian supplier who really understands that people who have larger feet need beautiful shoes!! How good is that!! So grateful Carol!! Thanks so much!! 😍😍”

Helpful Report

Posted 2 years ago

I'm glad you found me too, Maryanne. Thank you for your beautiful review. Carolx

Posted 2 years ago

“Carol and her Shoe Garden, have blessed me, yet again, this week, with gorgeous shoes. Not usually an online reviewer, I thought it was time I said a big thank you to Carol for both 'lovely long' pairs, that fit beautifully, and are exactly how I imagined from online photos - particulalry your own modelled one - together with your super helpful/relevant additional sizing info. I always follow your advice, and find it's been spot on for me every time. (Why, WHY don't other stores take the time to offer similar customer support???!) Now, back to my shoe review, I dithered on the new Valerio Conte range, resisting an overwhelming desire for a pair in every colour, in every style, the beautiful embroidered ones, LUV them! Ultimately I chose, Valerio Conte Crete Preto, super comfortable, versatile, good quality and excellent price! The cross straps and cute pyramids, offer an 'x factor' so I can dress them up, or wear casually, I've done both already! One more thing, I really like the 'lovely longies' pre-loved section, it's brilliant. I purchased a dleightful pair of bright, bright green slides unworn(!) & pre-loved, and already, I love as my very own. Big, big thank you to Carol's Shoe Garden, I will be with you for years to come!”

Helpful Report

Posted 2 years ago

Wow, I'm so chuffed at your beautiful review. Thank you soooo much. And thank you for being such a beautiful customer. Carolx

Posted 2 years ago

“I was so excited when these shoes arrived at work that to us to don the hi-vis and show everyone in the depot! Absolutely stunning shoes - the cut, the detail, the colour! And super comfortable! Still not sure I’m not going to buy a “back up” pair!”

The Shoe Garden 5 star review on 26th October 2022

Helpful Report

Posted 2 years ago

Sunny yellow ... perfect for Spring/Summer. So happy you love them Valerie. Carolx

Posted 2 years ago

“My foot is long and comes with a little bit more width. My gorgeous Hush Puppies are versatile, the colour is perfect for so many outfits, and are also super comfortable - what’s not to love. The service from The Shoe Garden is outstanding on every level. Deep sigh, my feet are feeling the love.”

Helpful Report

Posted 2 years ago

Oh Janelle, I'm so glad your feet are feeling the love. And that you love your new Hush Puppies so much. Yah! Thanks so much for sharing. Carolx

Posted 2 years ago

“I am I thrilled when Carol sends her emails with new stock and I can assure everyone, Carol’s promptness to any enquiry or order online is just brilliant! I love The Shoe Garden….”

Helpful Report

Posted 2 years ago

Well, you've made my day today! Thank you so much for your lovely words. I love that you love The Shoe Garden. Carolx

Posted 2 years ago

“Love the wonderful range of shoes available and find the descriptions of fit super helpful. Love, love my new shoes and looking forward to wearing them very soon.”

Helpful Report

Posted 2 years ago

Hi Sue. I was so happy to read your kind words, especially about the fit descriptions. Thank you for sharing. Carolx

Posted 2 years ago

“Thank you Carol - I’ve just received my lovely Hush Puppies Peace Tan Spotted Leather slides and I absolutely love them!! They are super comfy and look reslly trendy. As always, the online ordering process was very easy and delivery was extremely quick. It’s always a pleasure to shop at the best ever long shoe store ‘The Shoe Garden’.”

Helpful Report

Posted 2 years ago

Oh Rhonda, you've totally made my day. THANK YOU for your kind words and I'm so happy you love your new slides. Carolx

Posted 2 years ago

“Wonderful to find my size in stock. Fast and efficient service and delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely review. I'm so glad you have found me and are enjoying your Shoe Garden shopping experience. Carolx

Posted 2 years ago

“I have been searching for shoes for a wedding I’m in for months and being a larger footed lass it has been a struggle but I was pleasantly surprised with how simple and easy it was to buy and receive the shoes, and how perfect the shoes were for the occasion. The shoe description was extremely helpful when making the decision, quick shipping, with great customer service and communication along the way, truly made the process enjoyable.”

Helpful Report

Posted 2 years ago

Yah, I'm so glad you enjoyed your Shoe Garden shopping experience Sarah. And that your shoes are perfect. Have a brilliant time at the wedding. Carolx

Posted 2 years ago

“My daughter is super happy with her shoes. Amazing service from Carol helped my daughter select the right size for her first pair of heels!”

Helpful Report

Posted 2 years ago

Yahhh, I'm so happy to hear that. I hope she has an amazing time in her gorgeous heels. Carolx

Posted 2 years ago

“I have shopped at The Shoe Garden for a few years now. I typically get them delivered to my work as I am up on the Northside of Brisbane. Delivery is always super fast and I've never had any issues. I typically wear a size 12-13 depending on the shoes and have always managed to find something I like on the website when I'm in the mood to spend some money lol Would highly recommend The Shoe Garden.”

Helpful Report

Posted 2 years ago

Awww, thank you so much for your kind words and recommendation, Brittany. I'm so glad you've always enjoyed your Shoe Garden shopping experience and can find something gorgeous online. Carolx

Posted 2 years ago

The Shoe Garden is rated 5.0 based on 494 reviews