The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely a 5! Not only do they look stunning, I hardly know they are on my feet! Love them❤”

The Shoe Garden 5 star review on 16th September 2022

Helpful Report

Posted 2 years ago

Yah, what a great combination ... stunning AND comfortable. Thanks for sharing Janet. Carolx

Posted 2 years ago

“Thank you for the prompt delivery of my shoes, I ordered them in the morning and received in the afternoon same day. It was like a Xmas present beautifully wrapped. I miss out on these shoes last year so I was glad to get them. Thank you Carol, one very happy customer.”

The Shoe Garden 5 star review on 9th September 2022

Helpful Report

Posted 2 years ago

Hi Sheryl. Yah, I'm so glad you got this super popular style this time around. And that they arrived so quickly. Enjoy and thanks for sharing. Carolx

Posted 2 years ago

“Okay, confession - I bought these for my husband (we have the same size feet...!) I have them in leopard print and they are the most comfortable coolest gum boots I have ever worn. My husband borrowed them and is a convert 🤣Apparently, the comfort factor is paramount and they are winning in that respect. On a side note, for gum boots they are very stylish and look good with jeans, tights, skirt, dress, anything really. I wear them with a thin sock. Maybe size up if you're wearing a thicker sock. They are short though so easy to get on and off. Amanda M.”

Helpful Report

Posted 2 years ago

Ha ha, I love that. They are a fab boot and I agree ... they look great with any outfit! So glad you (and your husband) loves them! Carolx

Posted 2 years ago

“Wonderful store”

Helpful Report

Posted 2 years ago

Oh, thank you so much Kassandra. Your feedback is very much appreciated. Carolx

Posted 2 years ago

“Brilliant Shop 👍”

Helpful Report

Posted 2 years ago

Yahh, I so appreciate those five shiny stars. Many thanks. Carolx

Posted 2 years ago

“Delivery is so quick customer service is 10/10 . Such a lovely range.”

Helpful Report

Posted 2 years ago

Wow! Thanks so much Cindy. I appreciate your kind feedback so much. Carolx

Posted 2 years ago

“Gorgeous shoes that are so comfortable!”

Helpful Report

Posted 2 years ago

Yah, I'm so glad you love your new pre-loved shoes, Sue. Thanks for sharing. Carolx

Posted 2 years ago

“I wore these to a 5 star hotel on the Gold Coast, at the newly opened Langham Hotel. We had a marvelous afternoon tea for 4, to celebrate Lois's 70th birthday. The shoes were comfortable, and absolutely set off my beautiful outfit.”

Helpful Report

Posted 2 years ago

Yahhhh, how wonderful. I am so happy for you, Sue. Carolx

Posted 2 years ago

“Excellent service would recommend to everyone”

Helpful Report

Posted 2 years ago

Hi Shain. Thank you sooo much. I really appreciate your recommendation and kind words. Carolx

Posted 2 years ago

“I sold quite a few pairs of pre-loved shoes with Carol. It was an effortless experience. It was always such a lovely surprise seeing an email from Carol letting me know about my shoes selling and the money was in my account usually before the email. Carol and The Shoe Garden was fabulous to deal with as always in this very special and new option that Carol has provided us all.”

Helpful Report

Posted 2 years ago

Yah, I'm so glad it has worked so well, Hayley. Thanks for your lovely feedback. Carolx

Posted 2 years ago

“Congratulations on your recent celebrations of your business. You deserve all the clapping and cheering from out here in western Queensland that I can give!!”

The Shoe Garden 5 star review on 25th June 2022

Helpful Report

Posted 2 years ago

Thank you so much Melinda! I'm so glad I'm able to help you find gorgeous shoes in your size. Carolx

Posted 2 years ago

“I love my shoes!!! Prompt delivery and beautifully packaged. More importantly how fantastic to have found a shoe store to cater for my “big feet”. No more granny shoes for me 😀 thank you Chris”

The Shoe Garden 5 star review on 25th May 2022

Helpful Report

Posted 3 years ago

Oh yes, it's definitely time to say goodbye to granny shoes, Chris. I'm so glad you love your new shoes and your Shoe Garden shopping experience. Carolx

Posted 3 years ago

“Thank you Carol for these beautiful boots, the wonderful service and shoe love”

The Shoe Garden 5 star review on 4th May 2022

Helpful Report

Posted 3 years ago

Oh, you're so welcome Penny. These boots have sold out now. So glad you have a pair and love them. Carolx

Posted 3 years ago

“Great service and great value!”

Helpful Report

Posted 3 years ago

Thank you so much! Carolx

Posted 3 years ago

“I had spent 3 hours at a major shopping centre trying to find a nice pair of mid heel pale coloured sandals that fit me. I am a shoe size 10. I couldn't find anything remotely like what I wanted. The next day my friend sent me a link to the Shoe Garden. Goodness me how awesome. I ordered 2 pairs of lovely shoes. Both fitted and one pair is perfect for what I wanted. Amazing!! Thank you Carol. I'm telling Everyone I know about your beautiful shop. Xx H”

Helpful Report

Posted 3 years ago

Oh, how wonderful. Thanks for spreading the word. I'm so glad both pairs fitted and you like them. Carolx

Posted 3 years ago

“Always a pleasure to shop with Carole. Her advice on sizing was perfect as usual. Thankyou for your amazing attention to detail and service”

The Shoe Garden 5 star review on 14th April 2022

Helpful Report

Posted 3 years ago

Oh Helen, you're so so welcome! I'm so glad you love these boots. The burgundy is stunning! Carolx

Posted 3 years ago

“The Shoe Garden is a fantastic business providing excellent customer service from beginning to end of the process. I've been shopping there for many years, Carol is extremely friendly and will always go the extra mile to help with your shoe selection. I recently order the Rilassare Token Rosa and I absolutely love these shoes (it's my third pair of Rilassare). The gorgeous pink colour, they are super comfy and wearing them just makes me feel happy. Thanks Carol”

Helpful Report

Posted 3 years ago

Oh, you're so welcome Rhonda. I'm so happy that you're so happy! Carolx

Posted 3 years ago

“Great service and always had good interaction with the shoe garden”

The Shoe Garden 5 star review on 7th April 2022

Helpful Report

Posted 3 years ago

Yah, thank you Janece. So appreciated. Carolx

Posted 3 years ago

“Good old Hush Puppies, such a reliable brand for comfort and sizing. Great for work as fulfills closed in shoe requirements, & handy match all colour. Higher at back than I’ve had for some time. Needed a little wearing in on the heel. Sent in such a responsive manner with usual delightful packaging.”

Helpful Report

Posted 3 years ago

Yah, thanks for your great review Leanne. Hush Puppies is a classic brand for sure. Carolx

Posted 3 years ago

“Best service ever!”

Helpful Report

Posted 3 years ago

Well, you've officially made my day, Wendy! THANK YOU so much. Carolx

Posted 3 years ago

The Shoe Garden is rated 5.0 based on 494 reviews