The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new sandals, great fit for my extra wide foot. Carol always gets it right for me even though I’m a shop online woman. The service provided by The Shoe Garden is prompt, professional and with loads of extra touches that excite me & are greatly appreciated.”

The Shoe Garden 5 star review on 16th January 2024

Helpful Report

Posted 1 year ago

Oh, thank you so much Janelle. I am so happy that you enjoy your online shopping experience with The Shoe Garden. The sandals look fabulous on! Carolx

Posted 1 year ago

“I visited shoe garden a few weeks ago and I bought 5 pairs. I love them all. So comfortable and great quality. I had my shoes posted and was really impressed with the gorgeous packaging, amazing attention to detail. I live in Perth and I waited a long time to visit and meet Carol and I wasn't disappointed. Thank you so much.”

Helpful Report

Posted 1 year ago

It was so lovely to meet you too Vicki. I'm glad your amazing shoes arrived safely and you love them all. Thanks for those five sparkly stars! Carolx

Posted 1 year ago

“I received my beautiful shoes in just a couple of days in a beautifully wrapped box. I felt like I had received my Christmas present 😊😊”

Helpful Report

Posted 1 year ago

Thanks so much Denise. We try and make every delivery feel like Christmas all year round! What better present for yourself than some gorgeous shoes! Carolx

Posted 1 year ago

“Carol is amazing and so quick! Her manner with customers is so warm and welcoming. Whether you are shopping online or in store, the shoe garden will give big feet a great experience.”

Helpful Report

Posted 1 year ago

Awww, thanks so much Samantha for your kind words. They mean a lot to me. Carolx

Posted 1 year ago

“Love this gorgeous shoe shop! The lovely owner, Carol, is so helpful and there’s such a great range of shoes for those of us with longer than average feet. I’ve bought shoes in store before but I just bought a pair online and it was such an easy process. They arrived two days later looking more like a present than an online delivery. Just another lovely touch by Carol.”

Helpful Report

Posted 1 year ago

Woohoo! Thanks so much for your beautiful review, Madonna. I'm so glad you enjoy your Shoe Garden shopping experiences, both in-store and online. It means a lot to me. Carolx

Posted 1 year ago

“Shoes and you are loved.”

Helpful Report

Posted 1 year ago

Aww, that's so kind. I so appreciate your lovely words Leanne. Carolx

Posted 1 year ago

“I have been buying shoes from The Shoe Garden from Carol for many years now. Living in NSW has not been a issue, the shoes always arrrive. As those of us with a larger than “average” foot know it is difficult to buy a shoe in a regular store. I have lost count of the number of times I have been told “I’m sorry but we don’t have your size” So at The Shoe Garden it is always a delight to know Carol always has so much to tempt you with. I love waiting for the new season arrivals and my winter boot choice is now extensive! My new sandals arrived today just in time for Christmas: one blue & sparkly pair & another in colour I didn’t have, meringue. I love them both and I’m wearing my meringue ones as I write: love them. They also arrived thoughtfully gift wrapped in Christmas paper! Thank you Carol for your shop and your genuine care for big footed women. Yours in appreciation Sue J PS I tell anyone with a larger foot about you shop”

Helpful Report

Posted 1 year ago

Oh Suzanne, you made my heart soar with your amazing review. Thank you!!! I'm so happy that you have a gorgeous collection of shoes now and always enjoy your Shoe Garden shoppping experience. Thanks also for recommending me! Carolx

Posted 1 year ago

“Love The Shoe Garden, have previously bought in-store but this time got the shoes delivered by post. Received updates on the order and delivery stages it was at. Love how it came packaged, it felt like getting a present, thank you for the effort. It made me smile. Love the range of shoes you carry.”

The Shoe Garden 5 star review on 18th December 2023

Helpful Report

Posted 1 year ago

Thanks for the love Natalie! I'm so glad you enjoyed your first online shopping experience. Carolx

Posted 1 year ago

“Beautiful shoes, comfortable, great size and can be worn all day.”

Helpful Report

Posted 1 year ago

We are so glad you are enjoying your new comfy sandals, Marilyn. Enjoy looking great and staying comfortable! Samx

Posted 1 year ago

“The Shoe Garden is my " happy place" . My favourite is the choice of colours to select from. My latest Bresley Grape Fuschia gorgeous shade of pink, soft leather with detail stitching, very classy.”

Helpful Report

Posted 1 year ago

I am so proud The Shoe Garden is your happy place, Bronwyn. And that you love colour ... the pink sandals you just purchased are divine. Thank you for always sharing feedback on your colourful purchases. Carolx

Posted 1 year ago

“Since I found The Shoe Garden, I haven't shopped anywhere else for shoes. I feel so blessed to now have beautiful styles, beautiful colours and a great fit with every shoe I buy. So thank you.”

Helpful Report

Posted 1 year ago

Well, I feel very blessed that you found me Dominique and that you love The Shoe Garden so much. Thank you! I really appreciate your kind words. Carolx

Posted 1 year ago

“Wow what an amazing shopping experience. The Shoe Garden is the absolute best place to shop and is now my favourite. The sandals I received in the post were amazing I was so in love with how they fitted and looked. Thank you Carol for the way they arrived packaged so beautifully with little messages I’m totally in love with Shoe Garden. I will be definitely be telling all my family and friends and will continue buying your beautiful shoes. Thank you again Carol you’ve made me a very happy lady and my feet thank you for the most comfortable, beautiful shoes 😊.”

Helpful Report

Posted 1 year ago

Oh Veronica, you have absolutely made my day with your wonderful words. I'm so, so, so happy and proud that The Shoe Garden is your favourite shoe shop. And that you love your gorgeous new shoes. You've made ME very happy, too! Carolx

Posted 1 year ago

“Beautiful range on shoes. Fast and good service”

Helpful Report

Posted 1 year ago

I really appreciate your kind words Rachel. I'm so glad you enjoyed your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Carol is lovely. Very friendly and helpful. Each show box is wrapped like a present which makes receiving the item even more exciting and heart felt”

Helpful Report

Posted 1 year ago

Oh, you're so kind, Helaine. We love wrapping your shoes and I'm so happy that you enjoy receiving them. Thank you! Carolx

Posted 1 year ago

“As a tall gal with longer than average feet, I have a limited options for shoe shopping, especially in Australia. But this is by far my favourite shoe shop, the service is impeccable, the range is excellent, and the delivery comes with lollies. I don’t live in Qld (yet, I will be moving there in 2024), so most of my purchases have been online, so I have (unfortunately) had return 2 pairs of shoes, which was not an issue and was a fast and easy process. Carol understands us and knows what we need. And her pre-owned range is a fantastic idea and reduces waste too. All in all, us “tall gals” are lucky to have Carol. 💕”

Helpful Report

Posted 1 year ago

I'm so proud to be your favourite shoe shop! Thank you for your lovely words. I look forward to welcoming you into The Shoe Garden next year when you move to Brisie. Carolx

Posted 1 year ago

“The shoes were gorgeous & come wrapped with such love & care🩷 And love the way Carol always sends a follow up message - such a pleasurable experience shopping with The Shoe Garden - thank you 🙏”

Helpful Report

Posted 1 year ago

Awww, you're so welcome Liz. We love our shoes and our customers! Carolx

Posted 1 year ago

“I am so happy I discovered the Shoe Garden. As a girly with size 13 feet it’s been a tough life trying to find functional, gorgeous & comfortable shoes! I’ve purchased two pairs so far & am now a loyal shoe garden customer. Carol & the girls are amazing! And how cute is the packaging. 10/10 here!”

Helpful Report

Posted 1 year ago

Thank you April for your lovely words. We are so happy that we have been able to help you find some beautiful shoes. Cheriexx

Posted 1 year ago

“Carol is always super-efficient with posting the shoes and very helpful. It’s nice to have a place to go and actually try on the shoes instead of guessing sizing.”

Helpful Report

Posted 1 year ago

I really appreciate your kind words, Sarah. Thank you! Carolx

Posted 1 year ago

“My first time shopping at The Shoe Garden will not be my last. Fast delivery not to mention the care taken in the wrapping of my parcel. The sandals gorgeous.”

Helpful Report

Posted 1 year ago

That makes me so happy to hear, Sharon. Thank you so, so much for your lovely feedback. I look forward to you finding something else gorgeous next time. Carolx

Posted 1 year ago

“My 2 pair of Kirra Sandals arrived today , just in time for Melbourne Cup Day . Wearing the Blue ones .Thankyou Carol . I love them both . So Comfy and look fantastic . Tha jyou Charmaine Blundell xx”

Helpful Report

Posted 1 year ago

Yay! You're so welcome Charmaine. I loved the video you posted on socials ... the blue Sentia sandals went perfectly with your outfit! Enjoy. Carolx

Posted 1 year ago

The Shoe Garden is rated 5.0 based on 494 reviews