The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 494 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 23rd April 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carol made finding shoes for my usually hard-to-fit foot easy! She has a fabulous range to choose from. Pop in and have a look. You will find it hard to choose only one pair.”

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Posted 7 months ago

Awww, thanks Helen. I so appreciate your kind words and I am so pleased you like our range. Carolx

Posted 7 months ago

“I couldn’t fine nice shoe to fit me until I found the shoe garden , so happy with the service and quality of my shoes. Delivery was on time and the return and refund was also good. Thank you 🙏 Charlotte 🙏”

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Posted 8 months ago

Here's to nice shoes that fit, Charlotte! I'm so glad you found The Shoe Garden and have enjoyed your shopping experience. Thanks for sharing. Carolx

Posted 8 months ago

“Loved my visit to this shop, walked away with 4 pairs of shoes! Fabulous service and great quality shoes! I’m in Melbourne so when they are posted so they are so beautifully wrapped, it’s rare to get service like this! ❤️”

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Posted 8 months ago

Haha, four pairs of shoes ... woohoo! Thanks for your lovely words, Louise. I'm chuffed that you enjoy your Shoe Garden shopping experience. Carolx

Posted 8 months ago

“I don't get to Brisbane very often and am short on time to look around whilst there so it's wonderful to know I can visit Carol at The Shoe Garden and know I'm going to be looked after. I might even pick up a bargain or two! I like that I can order on-line as well and have the order home delivered. I love Carol's friendly and expert service.”

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Posted 8 months ago

Thank you Janelle! I really appreciate your lovely review and we look forward to helping you find more gorgeous shoes in-store or online in the future. Carolx

Posted 8 months ago

“Hi I have shopped with Carol since she opened up her store. I would highly recommend, she is helpful, thoughtful and truly cares. Her choice of shoes are fantastic! xx”

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Posted 8 months ago

That means so much to me, Diane. Thank you for your kind words and all your wonderful support over so many years. Carolx

Posted 8 months ago

“Gorgeous shoes. Lovely owner, was so nice and helped me pick out the perfect shoe. My first time purchasing a high heel I needed for a wedding. And she found a shoe for me that matched all my criteria. Love this place, and the shoes. Will be back to purchase more in the future. Only place I could find shoes that fit my feet perfect.”

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Posted 8 months ago

Yay! I am so happy that you found the perfect pair of heels for the wedding, Liora. Thank you so much for your beautiful review. Carolx

Posted 8 months ago

“We were welcomed at the store by the owner she was so lovely and could not be More helpful”

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Posted 8 months ago

Thank you so much Kristine. I really appreciate your kind words. Carolx

Posted 8 months ago

“Such a great selection of shoes to choose from in my size!! That’s the first win. Such great service helping me get the perfect shoes for a particular outfit. Whether in person in the shop or online the service is very personal and accommodating. 5 stars for my favourite shop!!”

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Posted 8 months ago

Awww, thanks so much Liz. I'm very proud to be your favourite shop and thank you for your kind words and all your support over the years, no matter where you are in Australia. Carolx

Posted 8 months ago

“Fast, fine and friendly!”

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Posted 8 months ago

Thank you so much Manuela for the three Fs! :-) Carolx

Posted 8 months ago

“I have been looking around for a pair of heels for my daughter wedding, end up trying on 4pairs all have been too narrow. They didn’t fit as well and comfortable like yours I finally found the perfect shoes. I’m so happy with them! Thanks Carol 😀”

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Posted 8 months ago

Yay! I'm so happy that you are so happy, Annette! I hope you have a fabulous time at your daughter's wedding. Carolx

Posted 8 months ago

“Carol is exceedingly helpful in providing advice re fit and also facilitating order delivery in a timely manner. I have not experienced this degree of assistance from any other online business and it is hugely appreciated. 👏🏻”

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Posted 8 months ago

Oh Sue, you are also hugely appreciated as a valued Shoe Garden customer and for taking the time to write such a beautiful review. Many thanks. Carolx

Posted 8 months ago

“I'm pleased to have found the shoe garden many years ago! ALWAYS showcasing a huge repertoire of trendy shoes. Happy feet feels 💃🏼😘”

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Posted 8 months ago

Awww, thanks so much Crystal. Thank you for your support for so many years! Here's to keeping our feet happy and looking fabulous! Carolx

Posted 8 months ago

“Parkinson’s disease can be a bit of bummer ‘cos it can make your walking a bit funny, which may find a bloke looking for a bit more heel. Add in some weakness and the need for a shoe that doesn’t weigh a ton and the fact that I have two left hands and can’t manage laces, it can be a struggle finding a good shoe for a size 13(+) Mens. But it is not all bad news. The Shoe Garden stocks some women’s boots that a bit ‘menish’. And if I didn’t have Parkinson’s disease I wouldn’t have discovered that ray of sunshine, Carol. To any bloke who is in a similar pickle, don’t feel backward about looking at her website or shop-front dominated by pink and flowers. Carol was able to walk me through the maze of shoe sizes and was spot on with her assessment that the Fizzy (boot) was a ‘lovely shoe and very comfortable’.”

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Posted 8 months ago

Thank you for your kind words, John. I'm so glad we were able to help you find some boots. Best wishes, Carolx

Posted 8 months ago

“Fabulous 😍”

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Posted 8 months ago

Thank you Elizabeth. We think you're fabulous, too! Carolx

Posted 8 months ago

“This is my first time buying from the Shoe Garden and also my first time buying shoes online. I'm so happy with my experience! The Hush Puppy Spin shoes fit perfectly and are super comfy. They were packaged beautifully and arrived way before the expected delivery date. Thanks Carrol, for your excellent service and for providing a place where people with hard-to-fit feet can find beautiful shoes. 😊”

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Posted 8 months ago

Oh Marg, you are so, so welcome! Your review has made my day. I'm so glad you enjoyed your Shoe Garden shopping experience and that your new Spins fit and feel wonderful. Yay. Carolx

Posted 8 months ago

“With a fairly narrow, foot narrow heels and very long toes as well as wearing a size 11 1/2; I have a hard time finding shoes. I’ve been in Australia for seven months and I’ve bought three pairs of shoes at Shoe Garden. Carol and her staff are very helpful, very kind and very patient. Anyone with a shoe size over 10 needs to shop there.”

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Posted 9 months ago

Thank you so much for your kind words, Beverly. I am so glad we were able to help you find three lovely pairs of shoes. Many thanks for taking the time to share your feedback. Carolx

Posted 9 months ago

“Rilassare Titus pink slides. Such a beautiful colour and so comfortable. Ready for the warmer weather.”

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Posted 9 months ago

Oh yes, those slides are divine. I have more RIlassare sandals arriving soon, not the same style, but still gorgeous and in amazing colours, too. Enjoy Marilyn. Carolx

Posted 9 months ago

“After seeing the Isabella Manhatton a while ago and not wanting to commit to another pair of boots as I live in the tropics... I saw them again on sale and just could not resist anymore! I sent a message enquiring about size and Carol responded very quickly, I ordered the boots and OMG are they gorgeous! I always hate how plain coloured shoes in large sizes make your foot look even bigger, so the row of studs on the nose of these just make them even better! They arrived packaged like an actual present with some lollies in the box, it feels like it's my birthday. Definitely makes a Monday a lot brighter!”

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Posted 9 months ago

Yay! Here's to happy Mondays and divine boots! Thanks for your kind words and lovely review, Ingrid. Carolx

Posted 9 months ago

“Hi Carol, I took a bus ride recently from Brisbane to your lovely shop. I had never been to Brisbane before and being in my sixty’s and had a lifetime of looking for shoes to fit my size 11/12 feet only to be disappointed time after time. I wondered if it was worth the effort. What a lovely shop, you were so friendly and helpful. I prepare myself these days to walk back out of a shoe shop with nothing. Instead I purchased 2 lovely new pairs of shoes. You were even happy to post them for me as I was concerned about the weight on the flight home. My only disappointment is that I don’t live nearer. Thank you so much for your knowledge and friendly advice. I have been following you online since looking for my next purchase. Thanks Vivienne”

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Posted 9 months ago

You are so very, very, very welcome, Vivienne. It was lovely to meet you and I'm so happy you weren't disappointed, that you found some fabulous shoes and enjoyed your Shoe Garden shopping experience. Yay! Thanks so much for sharing. Carolx

Posted 9 months ago

“Hi Carol, Love our visits to The Shoe Garden, it’s always a highlight catching up with you and Princess, the shoes are great also. Your service is second to none and you really know your customers, you have really provided a service for a lot of ladies who have had trouble finding attractive shoes for the longer foot. Look forward to our next visit. Love Ella💕”

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Posted 9 months ago

Thank you darling Ella for your beautiful words and those five shiny stars! I always look forward to seeing you and Penny at The Shoe Garden and sharing some laughs and news and, of course, finding you something lovely to wear. Carolx

Posted 9 months ago

The Shoe Garden is rated 5.0 based on 494 reviews