The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 564 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my shoes. Fit perfectly. Beautifully presented. Fast delivery. Highly recommend. Will be buying again. Love the shoes so much. Thank you!”

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Posted 6 months ago

That means so much to us, Leanne. Thank you for your amazing review and recommendation. We look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 6 months ago

“My lovely boots arrived yesterday, they were beautifully packed with a message and gift, they also arrived quickly. I look forward to wearing them soon when the weather here cools down. Thank you Carol”

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Posted 6 months ago

Yay, we are so glad your divine blush boots arrived quickly and that you love them, Christine. That makes us so happy to hear. And yes, here's to some cooler weather soon! Carolx

Posted 6 months ago

“Love the Shoe Garden, no better place to shop whether in store or online service is top tier.”

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Posted 6 months ago

Oh Talei, thank you so much! I miss seeing you and Natalie in-store, but it's always so lovely to see your name pop up on socials or in our online orders. So glad you love the navy Bees ... stunning! Carolx

Posted 6 months ago

“My FAVORITE shop! Thank you, again for my beautiful shoes! So love shopping with The Shoe Garden. Description and sizing info is always spot on. Love my tan points, feel like slippers! ... And they look so glamorous! Thank you again xo Jessica”

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Posted 6 months ago

That's music to our ears, Jessica. We are so thrilled to be your favourite shop! Thank you for your beautiful words. Carolx

Posted 6 months ago

“A great experience buying shoes from Carol. Not only the best price. but carefully packaged to high standard, with a surprise treat inside. The best shop to buy from , many thanks, will buy again”

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Posted 6 months ago

Well, you've totally made my day, Linda! I'm so chuffed that we've provided you with a great shopping experience. And we look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 6 months ago

“Great Service. Great Selwction. Would like to see more standard fitting shoes, especially Django and Juliette”

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Posted 6 months ago

Thank you for your lovely feedback Carolyn. I will absolutely keep searching for standard width shoes and don't worry, Django & Juliette is one of my favourite brands, too. We will always have them in stock. Carolx

Posted 6 months ago

“I used to loathe shoe shopping but since shopping at The Shoe Garden I have discovered the joy that women with "standard" sized feet must feel! Carol welcomes every customer like an old friend. She is so helpful with sizing and style suggestions from the extensive range and I always walk out feeling like Cinderella having found a perfect fitting shoe!”

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Posted 6 months ago

Well Sam (or should I say Cinderella!) that's so fabulous that you enjoy shoe shopping now! That makes me so happy and proud. I really appreciate your kind review. Carolx

Posted 6 months ago

“I love my sandals, they soft and comfortable, cuddle is amazing to deal with and Ashley answer to your emails. I will buy my shoes from there from now on.”

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Posted 6 months ago

Yay! I'm so glad you love your new sandals Crina and that you enjoyed your Shoe Garden shopping experience. We look forward to helping you find something wonderful again in the future. Carolx

Posted 6 months ago

“The quality of shoes for purchase at The Shoe Gardens is superb, so I always buy with confidence. I have just bought 2 pairs of winter shoes in quick succession. They are excellent additions to my shoe collection. Both arrived very promptly (as I’ve learned to expect from Carol), beautifully packed (which positively demands a ceremonial unboxing), accompanied by a handwritten personal note and a whimsical wee giftee of lollies. Carol, I feel as just as well treated by you online as I do when I am face to face with you at the shop. Your customer service is second to none. Thank you!”

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Posted 6 months ago

Oh Penelope, you've totally made my day! Thank you so much for your beautiful words. I'm so glad you enjoy your online shopping experience as much as your in-store experience. We try hard to make it so. Many thanks again. Carolx

Posted 6 months ago

“What can I say, I am so glad that I was finally able to purchase some gorgeous shoes in my size from The Shoe Garden! I just opened up my new pair of shoes and am delighted with my purchase. The thought and care from Carol and her team with the carefully wrapped box, the personalised card inside and the little sweet treat is truly evident. If you have larger sized feet and need new (or pre loved) shoes in your size, look no further than The Shoe Garden. Carol and her team are passionate about what they do and this truly shows! Love being able to support a small business that genuinely cares about what they do and their customers.”

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Posted 6 months ago

Thank you so, so, so much for your lovely words and kind recommendation, Lisa. I'm thrilled that you enjoyed your Shoe Garden shopping experience. And we very much appreciate your kind support. Carolx

Posted 6 months ago

“I just love my Hinako Bee 🐝 White Gold shoes!!! So comfy from the first wear… and even thinking of giving each of my bees a name 😂🥰😂 Thanks Carol xx”

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Posted 6 months ago

Hahaha, I love that, Kim. Comfort from the get go and cute, blingy, soon-to-be-named bees, what a combination. Enjoy. Carolx

Posted 6 months ago

“I received my online order for D&J Patrikay Dark Tan sandals this week from Carol. I previously haven't ordered shoes online from The Shoe Garden because I love to pop into Carol's beautiful Shoe Garden but couldn't make it this time. I do however look forward to the next time I can come by and say hello Carol. I do love your store and love to see your smile. Until next time! Jennie”

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Posted 6 months ago

Awww, thanks so much Jennie. It's always so lovely to see you and your gorgeous mum and sister in-store. Hope to see you all soon. Carolx

Posted 6 months ago

“I adore these summer sandals in sage. Such beauties. The footbed and crossover straps, fabric are a dream. Marshmallow soft and comfortable while maintaining fresh fun elegance and style. Delightfully, the soles are wonderfully slip resistant as well for plenty of safe twirling! 💖 Loves!”

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Posted 7 months ago

Yay! Here's to safe and happy twirling! So glad you love your new sandals, Melissa. Thanks so much for sharing. Carolx

Posted 7 months ago

“The shoes are great. Just what I wanted and needed. Exceptional and friendly service from Carole. An absolute pleasure - unusual in an online experience.”

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Posted 7 months ago

You've made my day Penny! Thanks for your very kind review and I'm so happy your pre-loved shoes are excactly what you wanted. Yay! Carolx

Posted 7 months ago

“How good are my new shoes. I've just had 2 pairs delivered. Amazing quality style and comfort. The Shoe Garden is a wonderful shop owned by the gorgeous Carol 😍”

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Posted 7 months ago

Oh Vicki, your enthusiasm and joy for your new shoes is contagious! Thank you so much for sharing and your kind words. Carolx

Posted 7 months ago

“Thanks Carol and the Shoe Garden for being the finest purveyor of shoes around!”

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Posted 7 months ago

Awww, you're such a darling ... thank you Natalie! We are very chuffed to be a purveyor of the finest shoes. Thank you so, so much. Carolx

Posted 7 months ago

“Shopping for shoes can be a tiresome experience, BUT not at the Shoe Garden, just ask for what you are looking for and Carol will find it for you. There is lots of variety and something to suit everyone. It is the only place I shop for my shoes now!”

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Posted 7 months ago

That is so lovely ... we are VERY proud to be the only place your shop for your shoes! Thank you so much for your kind words and review. Carolx

Posted 7 months ago

“Great range of shoes that were all really reasonably priced”

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Posted 7 months ago

Yay! I'm so glad you enjoyed our range, thank you for sharing. And yes, we always try and have a range of pricepoints, too. Carolx

Posted 7 months ago

“This is one of my favourite stores to visit because of the range of shoes available, the staff are so friendly and excited to help find the size I'm after, explain the layout and any sales. It's just such a fun experience. The shoes are pretty and fun, and the pre-loved is done really well. I have so much fun when I visit, it's comfortable and makes me so happy when I walk out with all my new shoes.”

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Posted 7 months ago

I am so, so, so happy that you always enjoy your Shoe Garden shopping experience, Rayne. And that you have fun, too. That's so important. Thank you for your amazing review. We really appreciate it. Carolx

Posted 7 months ago

“The Shoe Garden is more than just a shoe shop—it’s a haven for those of us who’ve struggled to find stylish, glam, or practical shoes. Carol, the heart of this place, is warm, kind, and genuinely lovely. She makes every customer feel normal and welcome, if you’ve ever felt overlooked by mainstream shoe shops, this is where you’ll finally find what you’ve been looking for. Thankyou Carol, what you do is amazing!”

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Posted 7 months ago

Wow! You really took my breath away with your wonderful review, Lou. Thank you so very, very much. Your kind words mean the world to me. Carolx

Posted 7 months ago

The Shoe Garden is rated 5.0 based on 564 reviews