The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 339 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 339 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 20th March 2024

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was recommended to me by a colleague and I couldn’t be happier. Have always struggled to find fashionable, comfy shoes for my feet.”

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Posted 1 year ago

Yay! I am so glad you found me, Sharon. Please thank your colleague for recommending me! Carolx

Posted 1 year ago

“Carol at the shoe garden is a great lady to deal with. My purchase took 4 days to arrive. When you get good service, you tend to have repeat business. The lollies are a nice touch.”

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Posted 1 year ago

Oh, thank you so much Julie. I appreciate your kind words. Carolx

Posted 1 year ago

“Thanks Carol, my black Hush Puppie gum boots have arrived in a gorgeous box, always brings a smile !! Seems a shame to put them in the mud!! So excited to buy a pair of gumboots in a ladies design instead of having to clunck about in a heavy pair of mens boots !! Thank you”

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Posted 1 year ago

Haha, at least you know that the mud will wash off and they'll be back to their beautiful state! Thanks for sharing Rachel. Carolx

Posted 1 year ago

“The moment I contacted shoe Garden I have had nothing but excellent service and treated so well I felt special and loved the service given to me. My new shoes fit perfectly and are so comfortable. I highly recommend shoe garden for buying shoes”

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Posted 1 year ago

Oh, that's so lovely to hear! Thank you for sharing. I'm so glad you enjoyed your Shoe Garden shopping experience and that your new shoes fit perfectly. Yay! Carolx

Posted 1 year ago

“Thank you so much for my beautiful shoes. The colour is gorgeous. My favourite colour, I can’t wait to wear them. They feel so soft and comfortable on. Terrific fast post and a little present inside. Thank you Carol xx”

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Posted 1 year ago

Oh yes, the Rilassare shoes always have some exceptional colours. I'm so glad you love them Sheryl. Carolx

Posted 1 year ago

“I am in love with my new Valerio Conte shoes. I couldn't decide on a colour so I got both! They are crazy comfy and a fabulous splash of colour. The online shopping service from The Shoe Garden was fast and efficient and the shoes arrived wrapped like a present - what a lovely touch. I will be back x”

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Posted 1 year ago

Oh Susie, you've made my day today! I'm so glad you enjoyed your Shoe Garden shopping experience. And yes, the Valerio Conte range is always fabulous. Look forward to seeing what you select next time. Carolx

Posted 1 year ago

“Exceptional shop, such gorgeous variety of shoes, very easy to make a purchase & fabulous shop owner Carol ❤️ Very quick delivery of my pre-loved Dr Martens 20 hole boots, what a score! Being pre-loved removes that pesky 6 month breaking in period with this brand of boot (in my experience anyway). Thank you Shoegarden, just wonderful 😊”

The Shoe Garden 5 star review on 11th April 2023

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Posted 1 year ago

Oh, thank you so much. I am so happy you found something so wonderful in my Pre-Loved range. Enjoy! Carolx

Posted 1 year ago

“Always an amazing experience, I buy all my shoes online at the Shoe Garden, the service is always fast, friendly and efficient,thank you for providing such a great service.”

The Shoe Garden 5 star review on 7th April 2023

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Posted 1 year ago

Yay! I'm so glad you always enjoy your Shoe Garden shopping experience, Maxine. And oh my, these look so fabulous. I'm so glad you love them. Carolx

Posted 1 year ago

“I visited The Shoe Garden about 14 years ago,mainly because our architect lives over there, and saw it and so visited. I loved her dog but I loved her shoes and I take a size 10 and always had trouble getting shoes. At that time I didn't have the spare cash to spend. Since then at some stage I started getting emails from you and was far too scared to order and get the shoes to find they didn't fit and would have to send them back. I was so scared of all the form filling etc, I had never ordered clothing on line. I am hopeless at ordering etc . I plucked up courage as I really liked the look of the shoes as they would go with so many of the clothes I have. Also, I am, OBE )over bloody eighty). Anyway I did it and love the shoes. THANK YOU. Very best wishes to you Carol, and your dog. Anne .”

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Posted 1 year ago

Oh Anne, look at you go! Not only have you now ordered shoes online and loved them, but you've even posted a review about your shopping experience. And OBE, that's absolutely wonderful. Thanks for sharing and best wishes to you, too. Carolx

Posted 1 year ago

“It is always a delight to buy shoes from The Shoe Garden. The experience of dealing with The Shoe Garden is exceptional - great products and prices, easy to use website and quick delivery - all imbued with the colour and positive character of the owner, Carol Hafke. I highly recommend The Shoe Garden to all women with larger shoes sizes.”

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Posted 1 year ago

You've taken my breath away, Elizabeth. Thank you so much for such a beautiful review and your kind words. I'm so happy and proud that you love your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Perfect fit as usual and very comfortable Fast delivery and always made to feel special I only buy my shoes from here Jodi”

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Posted 1 year ago

Oh Jodi, you've totally made my week with your lovely review. Thank you!!! You've now made me feel very special. Carolx

Posted 1 year ago

“Very good to deal with. Fast delivery. Friendly, and my shoes were wrapped with love and a little bag of sweets.”

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Posted 1 year ago

Thanks Julie. I'm so glad you enjoyed your Shoe Garden shopping experience. And the sweets, too, of course. :-) Carolx

Posted 1 year ago

“I have been out shopping in Brisbane today wearing a pair of Katie & Me slingbacks I purchased from the Shoe Garden a few years ago. Everytime I wear them I receive many compliments on their beauty & as I thank the person I also quietly thank Carol for owning her shop. Carol I'm sure you are Cinderella's sister!!”

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Posted 1 year ago

Aww, thank you for the thank yous, Nia. You've made my day. Carolx

Posted 1 year ago

“Living a 1000kms away all i can say is thankyou”

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Posted 1 year ago

Oh Kay, you are very very welcome! Carolx

Posted 1 year ago

“I buy your gift cards for my daughter in law and she is always thrilled with the card and her purchase. She has also referred another friend of mine to your shop and she loved the great range that you stock. Thank you for making these ladies very happy!”

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Posted 1 year ago

Oh, well thank you for making ME so happy to hear all of that, too! I appreciate your kind feedback, Michelle. Carolx

Posted 1 year ago

“Amazing shoes, perfect fit based on Carol’s reviews & size guides and fabulous personalised packaging with prompt delivery. Easily my most successful and satisfying shoe shopping experience to date. Thank you Carol!!”

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Posted 1 year ago

Well, your review has totally made my day. Thank you for sharing and I'm so happy that you've had such a satisfying shoe shopping experience at The Shoe Garden. Carolx

Posted 1 year ago

“These shoes are so comfortable and they look great. I call them my holiday shoes.💖”

The Shoe Garden 5 star review on 16th March 2023

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Posted 1 year ago

We all need "holiday" shoes in our lives. Thanks for sharing Janece. Carolx

Posted 1 year ago

“Excellent service as always!”

The Shoe Garden 5 star review on 15th March 2023

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Posted 1 year ago

Awww, I appreciate that so much Eleanor. Thank you! Carolx

Posted 1 year ago

“I live in Brisbane and apart from the fact that Carol sells a great selection of larger size shoes, if I order them online in the morning, most times they are delivered that same afternoon. They are always packaged really well and the wrapping, lollies and personal note from Carol are a bonus.”

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Posted 1 year ago

Thanks for your lovely words Robin. I'm always happy to get the courier to come quickly and hopeful that Brisbane customers will receive them same day. I'm so glad you usually do. And that you love your Shoe Garden shopping experience. Carolx

Posted 1 year ago

“Excellent service and great quality shoes, the Team at the Shoe Garden are awesome!”

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Posted 1 year ago

Aw, thanks Laura. I totally appreciate your kind words. Carolx

Posted 1 year ago

The Shoe Garden is rated 5.0 based on 339 reviews