The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 564 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always had trouble finding shoes to fit my size 13 feet and often had to settle for men's shoes!! Imagine my delight when I discovered The Shoe Garden and the beautiful Carol 💕 Now I not only have a choice of all colours of the rainbow but the shoes are stylish and make you feel elegant & feminine. Carol & her lovely ladies are so wonderful and always go the extra mile to ensure you are happy. My feet have never been so happy and I always recommend The Shoe Garden to whoever I can - visit for yourself - you won't be disappointed!!”

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Posted 3 months ago

Oh Barbara, I got teary reading your lovely review. Thank you so much! I'm thrilled that your feet are happy now with stylish, elegant and feminine choices! Carolx

Posted 3 months ago

“Carol from The Shoe Garden was so helpful when my shoes were not the right size for my fee. I was able to change them very quickly. They arrived without delay. The price was very good and the shoes are comfy.”

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Posted 3 months ago

I am so glad we were able to swap sizes for you Beverley. Thanks so much for sharing and yay that you love your shoes. Carolx

Posted 3 months ago

“Being a size 12, I have been shopping at the Shoe Garden for a number of years. Carol (and Princess) always greet me with a smile and assistance is always forthcoming… so many choices!!! I thoroughly recommend Carol and the Shoe Garden if having trouble finding great shoes for big feet!!”

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Posted 3 months ago

Thank you for your lovely words and recommendation, Liz. It means the world! Carolx

Posted 3 months ago

“Always a fabulous experience! The Shoe Garden team are always helpful and, most importantly, know their products and give great advice. They are a godsend!!”

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Posted 3 months ago

Aw, thank you so much Susannah. Your lovely words make me feel very proud. Carolx

Posted 3 months ago

“First time in years (decades) when shopping for shoes was fun! Finally comfortable but beautiful even frivolous shoes for my problematic feet-thank you!”

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Posted 3 months ago

Yay! You've made my day!! So happy to hear that your Shoe Garden shopping experience was fun. Carolx

Posted 3 months ago

“Enjoyed shopping and meeting you Carol.Your very helpful just wish your support was in Townsville. Say hello to princess.”

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Posted 3 months ago

“Always enjoy shopping at the Shoe Garden. Carol is so helpful in finding the right sized shoe for you. Thoroughly recommend, Carol & the Shoe Garden.”

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Posted 3 months ago

Thank you very, very much for your kind words and your recommendation! Carolx

Posted 3 months ago

“Carol (aka our fairy godmother) and her lovely team came to the rescue, and sent my beautiful shoes literally across the country. I am now so super excited for my event!”

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Posted 4 months ago

Haha, we are very proud to be your fairy godmother! Have a wonderful time at the wedding in your gorgeous shoes and thank you so much for your beautiful review. Carolx

Posted 4 months ago

“A much loved and very special necessity for all with larger feet, where there is choice and care”

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Posted 4 months ago

How absolutely lovely, Melissa. I adore how you say "where there is choice and care." Mission accomplished then. Thank you so much. Carolx

Posted 4 months ago

“I am thrilled to my boots - well sparkly sandals with a heel in fact! I have Big feet and am so tired of seeing only orthopaedic type shoes available in 43’s. And they are better and more comfortable than I could have hoped for. WOW. Delivery and relationship with the owner absolutely Impeccable. Plus - supporting Micro Financing? FAB!!”

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Posted 4 months ago

Haha, I'm so happy that you're so thrilled with your divine new heels, Pip. Thank you for your amazing feedback; it's so appreciated. And yes, enough with orthopaedic shoes and bring on gorgeous long shoes with sparkle! Carolx

Posted 4 months ago

“Excellent service with beautiful shoes. Carol is always just a phone call away for advice.”

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Posted 4 months ago

I sure am, Wendy. Thank you for your lovely words. Carolx

Posted 4 months ago

“Thank you for my lovely slippers, they are so cosy and I took a chance of getting the right size, so glad I have found you even thought you are in Queensland and me in Victoria. Meryle”

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Posted 4 months ago

Yay! Welcome to The Shoe Garden, Meryle. We are so happy that you love your cosy slippers and that you found us. Carolx

Posted 4 months ago

“Love the passion on every level.”

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Posted 4 months ago

Awww, thank you so much Leanne. Much appreciated. Carolx

Posted 4 months ago

“Always great service and selection nothing is too much trouble for Carol and her team. I love going into the store as treated like friend and the other customer’s are all so nice.”

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Posted 4 months ago

Thank you for your beautiful review, Sally. It means a lot to us. We truly have the best customers in the world! Carolx

Posted 4 months ago

“I am fully reliant on the shoe garden as a tall lady with big feet! The staff are so knowledgeable and helpful, and there is always a great variety of shoes to choose from”

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Posted 4 months ago

We've got you Brooke! You've been shopping with us for many years and we are very, very grateful. Thank you for your lovely review. Carolx

Posted 4 months ago

“Wow I finally made it to your store and the wonderful Sam was so welcoming. I went in for a look and came out with 3 pairs of shoes being posted home so they were there when I fly back home. Such a lovely shop with beautiful shoes that fit me comfortably. Five stars from me.”

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Posted 4 months ago

Yay! I am so glad you found three gorgeous pairs of shoes, Cynthia. And yes, Sam is amazing; we love her! Trhank you for your lovely review and those five shiny stars! Carolx

Posted 4 months ago

“Carol is the most welcoming, helpful shoe sales person you will encounter. The fact that there are many styles to choose from and many larger sizes to try is just wonderfully overwhelming. My favourite place to shop.”

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Posted 4 months ago

I'm totally honoured that The Shoe Garden is your favourite place to shop, Mary. Thank you for your amazing and kind words. You've made my day! Carolx

Posted 4 months ago

“Thanks to Carol for fantastic service. I love my shoes. There are often shoes on sale. Followup contact is great. The shop is beautiful. Thanks again, I'll be a returning customer.”

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Posted 4 months ago

Oh, that is music to our ears, Jane. Thank you so much for your lovely review. It's very much appreciated and valued. Carolx

Posted 4 months ago

“The Shoe Garden has a great range of shoes for size 10++ ladies. The website is very user friendly and the service is great. I highly recommend this shoe store.”

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Posted 4 months ago

We so appreciate your recommendation and kind words, Kerrie. It means a lot to us. Thank you! Carolx

Posted 4 months ago

“I love shopping here! Carol is so helpful and lovely and she has an amazing variety of shoes. I recently bought a pair of D&J Tetley Black Check boots and I LOVE them! Thanks for another great experience Carol x”

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Posted 4 months ago

Awwww, thank you so much Rachel. And I'm so, so happy that you LOVE your new Tetley boots. Yay!!! Carolx

Posted 4 months ago

The Shoe Garden is rated 5.0 based on 564 reviews