I bought a coat , when received was too big I proceed the return and I was not allerted by the forwarded ( despite they should as use me) the date of pick up thanks god I was home After this I got one mail saying that between 4 and 12 day I would have a communication on my refund Very unacceptable service All your competitors are more quick and they stay closer to the customers I had no other message from you and now after 10 days I’m really upset Ver very bad This is the Last time I will be your customer You should give more info to your customers and overall be quick