I have to say this is the worst customer service I've ever experienced. Three days ago I tried to spend $700 at their online store after seeing a Facebook advertisement for a 30% off. After countless messages over days with each reply message responses over 12 -24 hours. I was given useless information and the code for the sale still not working. What a shame they didn't want my $$ or my future clients especially since I am Stylist and would have liked to have recommend them!