Love their clothes, although very overpriced for what you get and the sizes are bigger than what you expect. I can forgive all these things but their delivery...my goodness, sure does take a VERY long time. Also when you query, they don't resolve anything, rather they shift the blame on their courier and get back to you when its shipped. It really shouldn't be taking longer than a week in my opinion. Website is also really bad, really needs refreshing in terms of updating when new items come in...I end up finding so many new things in the individual categories than the new in category. Another thing they need to sort out is the delivery info as it doesn't allow you to track your order!