Felicity Benjamin
My son has been lucky enough to be chosen for the World Scout Jamboree and we were encouraged to purchase extra items from the Scout Store. Having put in an order in February I was told that delivery would be towards the end of April. In March I was informed that one of the items had sold out but that the Scout Store would be sourcing additional items and was assured that I could still expect delivery at the original time. I then received an email at the beginning of May advising that my order had been delayed. It was finally delivered a week later. To 'compensate' me I was informed that I could have 15% off my next order. Bearing in mind that the only reason I shopped with Scout Store in the first place was because of the Jamboree, although this offer was appreciated, I feel that it is somewhat of an empty gesture as it is extremely unlikely I would be placing another order. I was very disappointed with the service offered.
5 years ago
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Scout Store has a 4.3 average rating from 907 reviews

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